1. George Yhap
45 1∕2 Alexander St,
Albany, NY 12202
Phone: (518) 545­9809
Email: ​​george.yhap@coldwellbankerprime.com
CAREER OBJECTIVE
To obtain a position in your company where I can use my skills and knowledge to help the company meet and
surpass its goals.
EDUCATION
Associates of Applied Science in Business Administration​​, May, 2011 ​Hudson Valley Community College,
​Troy, NY
Real Estate Sales, ​​December, 2013 ​Manfred Real Estate Learning Center, Inc. ​​Latham, NY
EXPERIENCE
Coldwell Banker Prime Properties​​, Slingerlands, NY ​Real Estate Agent ​October 2015 Present
❖ Act as an intermediary in negotiations between buyers and sellers, generally representing one or the other
❖ Interview clients to determine their real estate needs to best assist them
❖ Perform comparison market analysis for buyers and sellers
❖Schedule showing and show listings to prospective buyers
❖ Accompany buyers to inspections, closing, class, meeting and such as
❖ Provide excellent customer service to prospective buyers
❖ Write up contract and present offers to sellers and listing agent for consideration
❖ Promote sales and marketing of listings through social media, website, news paper, signs, open house and such as
NYSOH Marketplace​, Albany, NY​ Consumer Service Specialist III ​12/14/2015­4/20/2016
❖Answer general and account specific question consumer may have
❖Enroll consumer in various health plan (Qualify Health Plan, Essential Plan, Medicaid, Child Health Plus)
❖​Process applications, re­enroll qualify applicants, changes, and terminate health plans
❖​Work directly with consumer to assist them with completing their enrollment on the NYSOH Marketplace
website or on the telephone
❖File consumer complaint, file consumer claim and escalatie any complaint or claims for consumer if necessary
❖​Determine, analyze and solve problems related to benefits, claims processing, claims and appeals and complaints.
❖Must be detail oriented, able to multitask, have strong communication skills and be able to assist consumers with
their needs,​ providing them with quality service.
❖Abi​lity to comprehend and use work instructions in order to assist consumer with their needs
Keller Williams Realty, ​​Latham, NY ​Real Estate Agent ​January 2015 – October 2015
❖ Interview clients to determine what kinds of properties they are seeking
❖ Act as an intermediary in negotiations between buyers and sellers, generally representing one or the other
❖ Coordinate appointments to show homes to prospective buyers
❖ Perform comparison market analysis for buyers and sellers
❖ Accompany buyers during visits to and inspections of property
❖ Promote sales of properties through advertisements, open houses, and participation in multiple listing services

2. Capital City Painters LLC, ​​Albany, NY ​Owner ​March 2014 – Present
❖ Interview and hire job site manager and painters
❖ Train, guide and coach employees, along with job site managers
❖ Give potential customer estimate, negotiate and bid for jobs
❖ Prepare estimate, proposal and contracts for clients
❖ Develop new marketing and promotional strategy to increase revenue
❖ Plan production and execute contracts
❖ Ensure all clients are 100 % satisfied with service they’ve received
College Pro Painters, ​​Albany, NY ​Franchise Owner ​November 2012 ­ ​December 2013
❖ Worked directly with general manager and vice president to accomplish goals
❖ Strengthen company’s business by leading implementation of higher goals and achieve them
❖ Hired, train and coach numerous employee
❖ Coach and oversee managers to ensure quality service
❖ Create new revenue streams through sales and marketing
❖ Prepare estimate, proposal, and contracts for clients
FedEx Groun​d, Albany, NY ​Package Handler ​September 2009 ­ January 2011
❖Sort package on conveyor belt, lift and move package on the delivery truck
❖ Place package on sorting machine, which carries package to loading dock
❖ ​Load and unload packages quickly and efficiently.
❖ ​Move products and materials by hand or with basic material handling equipment, heavy equipment by forklift
❖ ​Safely handle fragile, dangerous, and/or hazardous products.
❖ Scan each package 100 % so that consumer can track their package in real time
ADDITIONAL SKILLS & CREDENTIALS
❖ License Real Estate Salesperson of New York
❖ Member of National Association of Realtor (NAR)
❖ Proficient in Microsoft Office, MLS Database
❖ Excellent communication Skills (oral and written)e
❖ Outstanding marketing and management skills
❖ Great interpersonal skills, excellent presentation skills etc.
Reference provided upon request