Visually pleasing presentation on Invest EAP's comprehensive employee, family, and organizational assistance program

1. Healthy Employees
Healthy Lives
Healthy Business
Improving the health and wellbeing of employees
throughout Vermont and beyond

2. Executive Summary
• Comprehensive, full-spectrum employee and
organizational assistance program
• State-of-the-art technology coupled with
quality, personalized local service
• Public: Part of a larger mission with the state
to promote healthyVermont workforces
• Excellent utilization and ROI
• Collaborative staff with decades of clinical
and EAP experience inVermont
• Customized delivery
Invest EAP Headquarters |
Burlington, VT

3. No one is immune from
life’s challenges.
• Research informs us that 20% of
the workforce experiences
personal problems that reduce
productivity by 25% or more
• That’s a large drain on the
bottom line
• What tools does Heritage
Automotive have to mitigate these
stressors?
Invest in Your Greatest Asset…Your Employees!

4. EAPs increase retention and employee satisfaction
• Presenteeism (being physically there but very
distracted) can be a much costlier problem than
absenteeism.
• It isn’t always apparent: You know when someone
doesn’t show up for work, but you often can’t tell
when personal problems are causing performance
issues.
• Outwardly they look fine but they are silently
suffering.
EAP helps your staff arrive 100% work-ready
Counseling and resources are essential
tools for struggling workers.

5. Is your wellness program a
cost...
or an investment?

6. The Role of EAP in health and wellness

7. • EAP reduces barriers to accessing needed care
• Especially when employees or family members face high deductibles
0 5 10 15 20 25 30 35 40 45 50
Could not afford cost
Could handle problem
Didn't know where to get treatment
Concerns about confidentiality
Health insurance did not fully cover
Didn't feel need for treatment
Treatment would not help
Others' negative opinion of me
Percent Responding
Reasons for not Obtaining Needed Mental Health CareReasons for not Obtaining Needed Mental Health Care

8. EAP Core Services
Divorce
Illness
Alcohol/Drugs
PTSD Financial Problems
Legal Issues
ChildcareFamily suicide
Eldercare Depression/Anxiety
Workplace Issues
•Counseling
•Resources
•Referrals
•Consultation
•Facilitated
Discussions

9. Local Staff with a Commitment to Serve
• We meet with staff on their schedule
• We have EAP counselors throughout
Vermont, New England, and in 12
other states
• We regularly travel to hundreds of
schools, towns, and companies

10. Full mental and emotional health care
requires comprehensive clinical coordination
and response
Executive
Director
Clinical
Operations
Manager
Clinical
Coordinators
Regional Staff
Counselors
Account
Manager
125+ Affiliate
counselors
Education
Consultants
Worker’s
Comp Clinician
Account
Associates
Attorneys and
Financial
Planners
Administrative
Staff

11. This further drives usage…
0
100
200
300
400
500
600
700
800
Mental Health Substance
Abuse
Relationship Legal Financial Work Stress Parenting Illness or Grief
Major Issues for which Employees Sought Help*
*actual data from a long-time
Invest EAP member

12. EAP reduces stressors

13. So, what are the outcomes for people?
EAP Outcomes Relative to Counseling Goals*
Improved Deteriorated No Change
*actual data from a long-time
Invest EAP member

14. Utilization
• No Percentages
• Full disclosure
• Transparency
• Outcomes
• Clear ROI

15. EAP Hallmark:
Supervisor Training and Consultations
• Experienced
Management
Consultations with
EAP clinicians
• We help you
address and
resolve employee
issues and
workplace conflicts
• We respond in-
person to critical
events

16. Return on Investment (ROI)
EAP
Costs
EAP
Savings
Over 90% of Fortune 500 companies contract with an EAP, not only
for the moral objective, but for the
proven cost savings that a quality EAP produces.

17. IsYour EAP a Cost...or an Investment?

18. ROI is supported by research
• 19,000 employees over 5 year period.
• Groups matched on demographics and
insurance coverage.
• EAP users’ medical claims costs were higher
pre-intervention.
• Cost reduction from the pre-EAP year
compared with 5 years later was more than
3:1.
-$2200

19. - Kathy Callaghan, Employee Benefits Director, State
of Vermont (1993 – 2012)
“During my 19 years as Employee Benefits Director
for the State of Vermont I had occasion to hire three
different EAPs – two were nationals and the last one
was Invest EAP, a Vermont-based EAP. In my
experience, there is no contest between the
nationals and Invest.
Invest EAP is the winner – hands down.”

20. 1October2018
Thank you!
Please reach out to me with questions, comments, or
request for proposal at:
Gen Habeck
genh@investeap.org
802-863-7502