Sharing the PPTs from the Orange County (OC) China Business Forum Meetup event -- CHINA Stories & Lessons -- August 24, 2017 at Wework Spectrum Center.
STORIES and LESSONS of my entrepreneurial journey into China is where your journey begins! Discover what's beneath the glamour of China's megacities. Understand the undercurrents of repression, the mentality of nationalism, the pursuit of the "China dream" and all the implications these sentiments have for strategy, risk mitigation, and success for doing business in China.
2. MISSION Foster ongoing development of
SINO-Western cross-cultural awareness,
sharing of insights, and connections
3. MISSION Foster ongoing development of
SINO-Western cross-cultural awareness,
sharing of insights, and connections
Imagination Curiosity
EmpathyAwareness
4. Today’s Journey (What, Why, How, Who)
EXPAT … The Art of War
CONSULTANT … Leading Change
PARTNER … Valuable Partnering Lessons
ENTREPRENEUR … Building a Platform
EVENT ORGANIZER … O2O and Inbound Marketing
5. CONCEPT “Paratrooper Manager” (2012)
空降部队 (kōng jiàng bù duì)
Attitude and perceptions
◦ What qualifies you?
◦ What political (internal) support?
◦ What value do you offer?
◦ You lack credibility!
6. Oberderdingen, Germany (2012) - 1st time meeting with my direct reports
Lack of Awareness (2012)
South East Asia
Japan/Korea
Greater China
Conflicts of Interests
FTZ
Corruption
7. “The supreme art of war is to subdue
the enemy without fighting”
- Sun Tzu
8. Lessons Learned Shared
Some battles are not worth fighting (lose-lose)
In most cases (as a foreigner), you simply cannot
win against the system in China
AWARENESS means getting out on your terms
and Saving FACE (for all parties)
小何 (xiǎo hé) Connection
9. Nanjing, China (2013) - Onsite PMS Consultant at Chinese SOE-MNC joint venture company
What’s your daily rate? (2013)
Listen
Flexibility
Professionalism
Diplomacy
Execution
10. “Local Chinese know their culture, but it
doesn’t mean they have the E.Q. or soft
skills to lead”
“There are no natural barriers or advantages
for developing GUANXI (关系)”
11. The Bund, Shanghai, China - View from Shanghai Tower looking down on Jin Mao Tower
Training & Consulting Partnership (2014)
19. Local Chinese Partner Considerations
Why do I need a local partner? What do I need my local partner to do
(that I cannot do)?
◦ What is the measureable VALUE of partnering?
◦ What is an acceptable amount of UNCERTAINTY (trust)?
Are our VALUES aligned?
◦ Soft-term vs. Long-term
◦ TRANSACTIONAL vs. COLLABORATIVE
What is my BARGAINING POWER?
How do I interpret Chinese LIP SERVICE?
20. Lujiazui (2014) - View from CEO SUITE, Bank of Shanghai Tower. 30,000RMB/month lease
21. “Thinking in terms of local partner can blur
your vision for finding the right partner”
27. Blue Marlin, Jing’an District (Sept 2015) – 1st Cross-Cultural Performance Forum Meetup
28.
29. C r o s s - C u l t u r a l P e r f o r m a n c e F o r u m ( 1 , 1 3 2 + m e m b e r s )
30. "Business/Networking events to give its members a voice
to be heard by like-minded professionals"
S h a n g h a i B u s i n e s s C l u b ( 5 4 1 + m e m b e r s )
"Lifestyle partner offering FREE, Paid, and Sponsored events
that are social, informative, and fun"
S h a n g h a i I n t e r n a t i o n a l M e e t u p ( 5 , 9 8 3 + m e m b e r s )
39. Event
Announced on
Meetup
Cross-Promote on
other Meetup
Group
Cross-Promote on
other Meetup
Group
Cross-Promote on
other Meetup
Group
EME
WeChat
Service
Account
Past
Event
Upcoming
Event
Email Database and
other Member
Communications
Social Media
(WeChat, LinkedIn,
Facebook, etc.)
Venue Partners
(Blue Marlin)
Cross-Promotion
Partners
Prepayment and
Group Discounts
40. Beijing, China (Nov 2016) – HKU-IBC Cross-Cultural Management class photo
Cross-Cultural Management (Nov 2016)
41. Mindset of White Collar Chinese
Wit/Humor
Compelling Stories
Perception of immediate benefits/results
Undercurrent of Chinese nationalism
Herd mentality
42. Bootstrap Go-To-Market Strategy
No Sales/BD resources or activities
Employed Interns as “Partners”
Singularly focused on building the EME brand and
developing a platform (consistency)
“Consistency” Filter
45. Why? (start a business in China)
Lifestyle
Opportunity
Circumstances
46. What? (Products or Services)
Solution (Compelling Need / Demand)
Opportunity (Target Market / Size)
KSFs/USPs (How do you overcome the unique
market challenges in China?)
We are going to fast forward to the last five years...
This is part of the SELF-AWARENESS that you need to have when you are given such an opportunity.
Shenzhen was a very segregated city back then. And for the next 8 years....
I thought I had enough experience and cultural awareness + I spoke fluent Mandarin Chinese >> to be able to successful navigate any cultural issues.
The German CEO, Management Board, and Leadership Team also thought so...
"The Art of War" tactics and strategies are always in play!
I lasted past 2 local Chinese consultants and 1 Chinese consultant directly hired by DEMS (internal consulting center of excellence)
There are no natural barriers or advantages for developing GUANXI (关系)
After the 37 week project, I didn't want to be on assignment all the time!
Many friends/connections were encouraging me to start a training business, etc.
So I decided to partner with a local friend (Vincent)
Shenzhen was a very segregated city back then. And for the next 8 years....
Shenzhen was a very segregated city back then. And for the next 8 years....
Shenzhen was a very segregated city back then. And for the next 8 years....
Strategy and execution may have been flawed, but having the wrong partner was the real reason we could never pivot our services!
My partner was my friend's wife!
Registered a business, setting up a webpage, managing WeChat Social media ... the value-add was transactional, but the expectation was strategic.
Most Chinese are conditioned, culturally, to tell you what they think you want to hear...So, how should respond we you are aware, and how to do manage risk when you are unsure?
Shenzhen was a very segregated city back then. And for the next 8 years....
Shenzhen was a very segregated city back then. And for the next 8 years....
Shenzhen was a very segregated city back then. And for the next 8 years....
Shenzhen was a very segregated city back then. And for the next 8 years....
Shenzhen was a very segregated city back then. And for the next 8 years....
I would also like to introduce to you our EME Meetup Events platform.
There are many Meetup groups in Shanghai, and we would like you to help make ours the most meaningful and valuable, for everyone.
Shenzhen was a very segregated city back then. And for the next 8 years....
Shenzhen was a very segregated city back then. And for the next 8 years....
It doesn't matter is you are teaching Chinese or trying to become a KOL...
Shenzhen was a very segregated city back then. And for the next 8 years....
For me, it was Circumstance, so I tried to discover an opportunity and adjusted my AMA values to embrace the Lifestyle.
I thought I had enough experience and cultural awareness + I spoke fluent Mandarin Chinese >> to be able to successful navigate any cultural issues.
The German CEO, Management Board, and Leadership Team also thought so...
"The Art of War" tactics and strategies are always in play!