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CHINA Stories & Lessons
“An Entrepreneurial Journey”
MISSION Foster ongoing development of
SINO-Western cross-cultural awareness,
sharing of insights, and connections
MISSION Foster ongoing development of
SINO-Western cross-cultural awareness,
sharing of insights, and connections
Imagination Curiosity
EmpathyAwareness
Today’s Journey (What, Why, How, Who)
 EXPAT … The Art of War
 CONSULTANT … Leading Change
 PARTNER … Valuable Partnering Lessons
 ENTREPRENEUR … Building a Platform
 EVENT ORGANIZER … O2O and Inbound Marketing
CONCEPT “Paratrooper Manager” (2012)
 空降部队 (kōng jiàng bù duì)
 Attitude and perceptions
◦ What qualifies you?
◦ What political (internal) support?
◦ What value do you offer?
◦ You lack credibility!
Oberderdingen, Germany (2012) - 1st time meeting with my direct reports
Lack of Awareness (2012)
 South East Asia
 Japan/Korea
 Greater China
 Conflicts of Interests
 FTZ
 Corruption
“The supreme art of war is to subdue
the enemy without fighting”
- Sun Tzu
Lessons Learned Shared
 Some battles are not worth fighting (lose-lose)
 In most cases (as a foreigner), you simply cannot
win against the system in China
 AWARENESS means getting out on your terms
and Saving FACE (for all parties)
 小何 (xiǎo hé) Connection
Nanjing, China (2013) - Onsite PMS Consultant at Chinese SOE-MNC joint venture company
What’s your daily rate? (2013)
 Listen
 Flexibility
 Professionalism
 Diplomacy
 Execution
“Local Chinese know their culture, but it
doesn’t mean they have the E.Q. or soft
skills to lead”
“There are no natural barriers or advantages
for developing GUANXI (关系)”
The Bund, Shanghai, China - View from Shanghai Tower looking down on Jin Mao Tower
Training & Consulting Partnership (2014)
SWOT Analysis
Shanghai, China (2014) - Early EME IGC (Increasing Global Competitiveness) Course
Go-To-Market Strategy
Shanghai International Studies University (2014) - Instructor for IMBA Course at SISU MBA
Marketing Channels
Job
Seekers
Employed
@ MNCs
Companies
Professiona
ls
Website (emecareer.com)
WeChat (social media)
LinkedIn.com Ad Campaign
LinkedIn.com Group(s)
EME Videos (YouKu, YouTube)
Workshops
Roundtables (Coffee Time)
Seminars
Partners (Recruiters, HR)
Affiliates (SJTU, Max)
Sales Channels Market Segments
Shanghai, China (2015) - Keynote speaker for Industry Associations (Medical Association)
Original Beachhead Strategy
Local Chinese Partner Considerations
 Why do I need a local partner? What do I need my local partner to do
(that I cannot do)?
◦ What is the measureable VALUE of partnering?
◦ What is an acceptable amount of UNCERTAINTY (trust)?
 Are our VALUES aligned?
◦ Soft-term vs. Long-term
◦ TRANSACTIONAL vs. COLLABORATIVE
 What is my BARGAINING POWER?
 How do I interpret Chinese LIP SERVICE?
Lujiazui (2014) - View from CEO SUITE, Bank of Shanghai Tower. 30,000RMB/month lease
“Thinking in terms of local partner can blur
your vision for finding the right partner”
Updated Beachhead Strategy
Shanghai, China (2015) - Keynote Panelist for MBA students visiting China
Shanghai, China (2015) - Workshop for Rutgers University MBA Program
Xin Tian Di, Shanghai, China (July 2015) – 2-person office at SOHO 3Q Co-working office
Discovered Co-sharing Spaces (July 2015)
People Squared, Shanghai (Aug 2015) – Keynote speaker at The Shanghai Forum
Blue Marlin, Jing’an District (Sept 2015) – 1st Cross-Cultural Performance Forum Meetup
C r o s s - C u l t u r a l P e r f o r m a n c e F o r u m ( 1 , 1 3 2 + m e m b e r s )
"Business/Networking events to give its members a voice
to be heard by like-minded professionals"
S h a n g h a i B u s i n e s s C l u b ( 5 4 1 + m e m b e r s )
"Lifestyle partner offering FREE, Paid, and Sponsored events
that are social, informative, and fun"
S h a n g h a i I n t e r n a t i o n a l M e e t u p ( 5 , 9 8 3 + m e m b e r s )
“Business Networking” Events
Le Royal Meridien Shanghai (August 2016) – Cross-Cultural Performance Forum
Le Royal Meridien Shanghai (Aug 2016)
“Lifestyle” Events
“Lifestyle” Events
Open Mic Nite
Event
Announced on
Meetup
Cross-Promote on
other Meetup
Group
Cross-Promote on
other Meetup
Group
Cross-Promote on
other Meetup
Group
EME
WeChat
Service
Account
Past
Event
Upcoming
Event
Email Database and
other Member
Communications
Social Media
(WeChat, LinkedIn,
Facebook, etc.)
Venue Partners
(Blue Marlin)
Cross-Promotion
Partners
Prepayment and
Group Discounts
Beijing, China (Nov 2016) – HKU-IBC Cross-Cultural Management class photo
Cross-Cultural Management (Nov 2016)
Mindset of White Collar Chinese
 Wit/Humor
 Compelling Stories
 Perception of immediate benefits/results
 Undercurrent of Chinese nationalism
 Herd mentality
Bootstrap Go-To-Market Strategy
 No Sales/BD resources or activities
 Employed Interns as “Partners”
 Singularly focused on building the EME brand and
developing a platform (consistency)
 “Consistency” Filter
Market Price (March 2017)
“I want to start a business in China”
Why? (start a business in China)
 Lifestyle
 Opportunity
 Circumstances
What? (Products or Services)
 Solution (Compelling Need / Demand)
 Opportunity (Target Market / Size)
 KSFs/USPs (How do you overcome the unique
market challenges in China?)
Who?
 Locals or Foreigners
 Demographics / Segments / B2B / B2C / P2P
 Key Decision-Makers
How?
 O2O & Inbound Marketing Strategy
 “Right” Strategic Partners
 GUANXI (关系) Relationships
Describe the China Market in 3 Words
 Scale
Speed!
Hype!!!
All PPTs will be shared via LinkedIn Slideshare!
CHINA Stories & Lessons - An Entrepreneurial Journey

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CHINA Stories & Lessons - An Entrepreneurial Journey

  • 1. CHINA Stories & Lessons “An Entrepreneurial Journey”
  • 2. MISSION Foster ongoing development of SINO-Western cross-cultural awareness, sharing of insights, and connections
  • 3. MISSION Foster ongoing development of SINO-Western cross-cultural awareness, sharing of insights, and connections Imagination Curiosity EmpathyAwareness
  • 4. Today’s Journey (What, Why, How, Who)  EXPAT … The Art of War  CONSULTANT … Leading Change  PARTNER … Valuable Partnering Lessons  ENTREPRENEUR … Building a Platform  EVENT ORGANIZER … O2O and Inbound Marketing
  • 5. CONCEPT “Paratrooper Manager” (2012)  空降部队 (kōng jiàng bù duì)  Attitude and perceptions ◦ What qualifies you? ◦ What political (internal) support? ◦ What value do you offer? ◦ You lack credibility!
  • 6. Oberderdingen, Germany (2012) - 1st time meeting with my direct reports Lack of Awareness (2012)  South East Asia  Japan/Korea  Greater China  Conflicts of Interests  FTZ  Corruption
  • 7. “The supreme art of war is to subdue the enemy without fighting” - Sun Tzu
  • 8. Lessons Learned Shared  Some battles are not worth fighting (lose-lose)  In most cases (as a foreigner), you simply cannot win against the system in China  AWARENESS means getting out on your terms and Saving FACE (for all parties)  小何 (xiǎo hé) Connection
  • 9. Nanjing, China (2013) - Onsite PMS Consultant at Chinese SOE-MNC joint venture company What’s your daily rate? (2013)  Listen  Flexibility  Professionalism  Diplomacy  Execution
  • 10. “Local Chinese know their culture, but it doesn’t mean they have the E.Q. or soft skills to lead” “There are no natural barriers or advantages for developing GUANXI (关系)”
  • 11. The Bund, Shanghai, China - View from Shanghai Tower looking down on Jin Mao Tower Training & Consulting Partnership (2014)
  • 13. Shanghai, China (2014) - Early EME IGC (Increasing Global Competitiveness) Course
  • 15. Shanghai International Studies University (2014) - Instructor for IMBA Course at SISU MBA
  • 16. Marketing Channels Job Seekers Employed @ MNCs Companies Professiona ls Website (emecareer.com) WeChat (social media) LinkedIn.com Ad Campaign LinkedIn.com Group(s) EME Videos (YouKu, YouTube) Workshops Roundtables (Coffee Time) Seminars Partners (Recruiters, HR) Affiliates (SJTU, Max) Sales Channels Market Segments
  • 17. Shanghai, China (2015) - Keynote speaker for Industry Associations (Medical Association)
  • 19. Local Chinese Partner Considerations  Why do I need a local partner? What do I need my local partner to do (that I cannot do)? ◦ What is the measureable VALUE of partnering? ◦ What is an acceptable amount of UNCERTAINTY (trust)?  Are our VALUES aligned? ◦ Soft-term vs. Long-term ◦ TRANSACTIONAL vs. COLLABORATIVE  What is my BARGAINING POWER?  How do I interpret Chinese LIP SERVICE?
  • 20. Lujiazui (2014) - View from CEO SUITE, Bank of Shanghai Tower. 30,000RMB/month lease
  • 21. “Thinking in terms of local partner can blur your vision for finding the right partner”
  • 23. Shanghai, China (2015) - Keynote Panelist for MBA students visiting China
  • 24. Shanghai, China (2015) - Workshop for Rutgers University MBA Program
  • 25. Xin Tian Di, Shanghai, China (July 2015) – 2-person office at SOHO 3Q Co-working office Discovered Co-sharing Spaces (July 2015)
  • 26. People Squared, Shanghai (Aug 2015) – Keynote speaker at The Shanghai Forum
  • 27. Blue Marlin, Jing’an District (Sept 2015) – 1st Cross-Cultural Performance Forum Meetup
  • 28.
  • 29. C r o s s - C u l t u r a l P e r f o r m a n c e F o r u m ( 1 , 1 3 2 + m e m b e r s )
  • 30. "Business/Networking events to give its members a voice to be heard by like-minded professionals" S h a n g h a i B u s i n e s s C l u b ( 5 4 1 + m e m b e r s ) "Lifestyle partner offering FREE, Paid, and Sponsored events that are social, informative, and fun" S h a n g h a i I n t e r n a t i o n a l M e e t u p ( 5 , 9 8 3 + m e m b e r s )
  • 32.
  • 33.
  • 34. Le Royal Meridien Shanghai (August 2016) – Cross-Cultural Performance Forum Le Royal Meridien Shanghai (Aug 2016)
  • 35.
  • 39. Event Announced on Meetup Cross-Promote on other Meetup Group Cross-Promote on other Meetup Group Cross-Promote on other Meetup Group EME WeChat Service Account Past Event Upcoming Event Email Database and other Member Communications Social Media (WeChat, LinkedIn, Facebook, etc.) Venue Partners (Blue Marlin) Cross-Promotion Partners Prepayment and Group Discounts
  • 40. Beijing, China (Nov 2016) – HKU-IBC Cross-Cultural Management class photo Cross-Cultural Management (Nov 2016)
  • 41. Mindset of White Collar Chinese  Wit/Humor  Compelling Stories  Perception of immediate benefits/results  Undercurrent of Chinese nationalism  Herd mentality
  • 42. Bootstrap Go-To-Market Strategy  No Sales/BD resources or activities  Employed Interns as “Partners”  Singularly focused on building the EME brand and developing a platform (consistency)  “Consistency” Filter
  • 44. “I want to start a business in China”
  • 45. Why? (start a business in China)  Lifestyle  Opportunity  Circumstances
  • 46. What? (Products or Services)  Solution (Compelling Need / Demand)  Opportunity (Target Market / Size)  KSFs/USPs (How do you overcome the unique market challenges in China?)
  • 47. Who?  Locals or Foreigners  Demographics / Segments / B2B / B2C / P2P  Key Decision-Makers
  • 48. How?  O2O & Inbound Marketing Strategy  “Right” Strategic Partners  GUANXI (关系) Relationships
  • 49. Describe the China Market in 3 Words  Scale Speed! Hype!!!
  • 50.
  • 51. All PPTs will be shared via LinkedIn Slideshare!

Editor's Notes

  1. We are going to fast forward to the last five years... This is part of the SELF-AWARENESS that you need to have when you are given such an opportunity.
  2. Shenzhen was a very segregated city back then. And for the next 8 years....
  3. I thought I had enough experience and cultural awareness + I spoke fluent Mandarin Chinese >> to be able to successful navigate any cultural issues. The German CEO, Management Board, and Leadership Team also thought so... "The Art of War" tactics and strategies are always in play!
  4. I lasted past 2 local Chinese consultants and 1 Chinese consultant directly hired by DEMS (internal consulting center of excellence)
  5. There are no natural barriers or advantages for developing GUANXI (关系)
  6. After the 37 week project, I didn't want to be on assignment all the time! Many friends/connections were encouraging me to start a training business, etc. So I decided to partner with a local friend (Vincent)
  7. Shenzhen was a very segregated city back then. And for the next 8 years....
  8. Shenzhen was a very segregated city back then. And for the next 8 years....
  9. Shenzhen was a very segregated city back then. And for the next 8 years....
  10. Strategy and execution may have been flawed, but having the wrong partner was the real reason we could never pivot our services! My partner was my friend's wife!
  11. Registered a business, setting up a webpage, managing WeChat Social media ... the value-add was transactional, but the expectation was strategic. Most Chinese are conditioned, culturally, to tell you what they think you want to hear...So, how should respond we you are aware, and how to do manage risk when you are unsure?
  12. Shenzhen was a very segregated city back then. And for the next 8 years....
  13. Shenzhen was a very segregated city back then. And for the next 8 years....
  14. Shenzhen was a very segregated city back then. And for the next 8 years....
  15. Shenzhen was a very segregated city back then. And for the next 8 years....
  16. Shenzhen was a very segregated city back then. And for the next 8 years....
  17. I would also like to introduce to you our EME Meetup Events platform. There are many Meetup groups in Shanghai, and we would like you to help make ours the most meaningful and valuable, for everyone.
  18. Shenzhen was a very segregated city back then. And for the next 8 years....
  19. Shenzhen was a very segregated city back then. And for the next 8 years....
  20. It doesn't matter is you are teaching Chinese or trying to become a KOL...
  21. Shenzhen was a very segregated city back then. And for the next 8 years....
  22. For me, it was Circumstance, so I tried to discover an opportunity and adjusted my AMA values to embrace the Lifestyle.
  23. I thought I had enough experience and cultural awareness + I spoke fluent Mandarin Chinese >> to be able to successful navigate any cultural issues. The German CEO, Management Board, and Leadership Team also thought so... "The Art of War" tactics and strategies are always in play!