SlideShare a Scribd company logo
1 of 51
Yerevan, July 2016
Corporate
Communications
in Digital Age
Overview
1. Digital Revolution
2. First Things First
3. Strategic Level: Planning and Tools
4. Tactical Level: Case Studies and Tips
5. Q&A
#SMMForum Facebook
Competition
Digital Revolution
Web1.0 Web2.0 Web 3.0
Web 1.0 vs Web 2.0
Think Real-Time
Corp. comm. vs Marketing comm.
Three principles to manage change
New Formula: Who + What = Where
Why do you need a plan?
•If you don’t have a plan, you’re going to get
overwhelmed and feel like you’re lost in too
much information
•If you don’t have a plan, you’re not going to know
where you’re supposed to start and finish
•If you don’t have a plan, you’re not going to know
what to measure your success against
B2B Content
Distribution in UAE
3 types of strategies
Social Listening
Tools
Google alerts
Real-time social media search tool
Buzzsumo.com
https://hootsuite.com/plans/free
Planning strategy & tools
Planning Tools
Common mistakes in Armenia
1. Fake fans
or followers
2- No strategy,
no goals
Connect offline
with online
• posting the same type of content again and again
• constant promotion of products
• non professionals/ hire young professionals
Other mistakes
Tactical Tips
• 80/20 rule
80% of the budget for scaling and 20% for testing
80% of the content for engagement and 20% for selling
• Gamification – engagement with clients as with players
(competitions, awards, etc. )
• Create relationship not selling (and then they will
remember you when they want to purchase)
• Connect OFFline events with Online:
e.g. flashmobs, photo frames, etc.
• Landing pages
• Make your web-site mobile friendly
• http://www.launchingnext.com
• www.Wearesocial.com
• www.socialmediaexaminer.com
“Turn On” Notifications – Banner
Best & worst time on Social Media
Corporate communications in digital world
Corporate communications in digital world

More Related Content

Similar to Corporate communications in digital world

Social Media Training - Half Day Training: Taxwise Consulting Ltd
Social Media Training - Half Day Training: Taxwise Consulting LtdSocial Media Training - Half Day Training: Taxwise Consulting Ltd
Social Media Training - Half Day Training: Taxwise Consulting LtdLilian Okado
 
How to do a social media content marketing storyboard
How to do a social media content marketing storyboardHow to do a social media content marketing storyboard
How to do a social media content marketing storyboardTerry Rachwalski
 
MaestroSocialMedia2011survey
MaestroSocialMedia2011surveyMaestroSocialMedia2011survey
MaestroSocialMedia2011surveyMarty Wolner
 
Social Media Strategy: How/Where To Start in 6 Steps
Social Media Strategy: How/Where To Start in 6 StepsSocial Media Strategy: How/Where To Start in 6 Steps
Social Media Strategy: How/Where To Start in 6 StepsLynn Morton
 
Social Media Marketing Report
Social Media Marketing ReportSocial Media Marketing Report
Social Media Marketing ReportMichael Doyle
 
How to fail on social media
How to fail on social mediaHow to fail on social media
How to fail on social mediaPrayukth K V
 
Navigating the socialmediasphere 2015
Navigating the socialmediasphere 2015Navigating the socialmediasphere 2015
Navigating the socialmediasphere 2015Anne Craft
 
Charity social media planning synopsis
Charity social media planning synopsisCharity social media planning synopsis
Charity social media planning synopsisAlistair Gleave
 
Social Media: Beyond the Hype
Social Media: Beyond the HypeSocial Media: Beyond the Hype
Social Media: Beyond the HypeCarole Mahoney
 
Social Media for Startups
Social Media for Startups Social Media for Startups
Social Media for Startups TWFHK
 
Social Media for Startups
Social Media for Startups Social Media for Startups
Social Media for Startups Xie Qing
 
Being strategic with social media
Being strategic with social mediaBeing strategic with social media
Being strategic with social mediaZoomVirtualDeks
 
Digital Marketing 101
Digital Marketing 101 Digital Marketing 101
Digital Marketing 101 belugasocial
 
Amy Hobson Partner SocialB
Amy Hobson  Partner SocialBAmy Hobson  Partner SocialB
Amy Hobson Partner SocialBCIO Edge
 
A Hands-on Look at Social Network Marketing Tools
A Hands-on Look at Social Network Marketing ToolsA Hands-on Look at Social Network Marketing Tools
A Hands-on Look at Social Network Marketing Toolsnicolemurray
 
Charlene Li's Presentation from Buzz2010
Charlene Li's Presentation from Buzz2010Charlene Li's Presentation from Buzz2010
Charlene Li's Presentation from Buzz2010Lindy Dreyer
 

Similar to Corporate communications in digital world (20)

Social Media Training - Half Day Training: Taxwise Consulting Ltd
Social Media Training - Half Day Training: Taxwise Consulting LtdSocial Media Training - Half Day Training: Taxwise Consulting Ltd
Social Media Training - Half Day Training: Taxwise Consulting Ltd
 
How to do a social media content marketing storyboard
How to do a social media content marketing storyboardHow to do a social media content marketing storyboard
How to do a social media content marketing storyboard
 
MaestroSocialMedia2011survey
MaestroSocialMedia2011surveyMaestroSocialMedia2011survey
MaestroSocialMedia2011survey
 
B2 B Sales
B2 B SalesB2 B Sales
B2 B Sales
 
Social Media Strategy: How/Where To Start in 6 Steps
Social Media Strategy: How/Where To Start in 6 StepsSocial Media Strategy: How/Where To Start in 6 Steps
Social Media Strategy: How/Where To Start in 6 Steps
 
Social Media Marketing Report
Social Media Marketing ReportSocial Media Marketing Report
Social Media Marketing Report
 
How to fail on social media
How to fail on social mediaHow to fail on social media
How to fail on social media
 
Navigating the socialmediasphere 2015
Navigating the socialmediasphere 2015Navigating the socialmediasphere 2015
Navigating the socialmediasphere 2015
 
Charity social media planning synopsis
Charity social media planning synopsisCharity social media planning synopsis
Charity social media planning synopsis
 
Social Media: Beyond the Hype
Social Media: Beyond the HypeSocial Media: Beyond the Hype
Social Media: Beyond the Hype
 
Social Media for Startups
Social Media for Startups Social Media for Startups
Social Media for Startups
 
Social Media for Startups
Social Media for Startups Social Media for Startups
Social Media for Startups
 
Being strategic with social media
Being strategic with social mediaBeing strategic with social media
Being strategic with social media
 
Digital Marketing 101
Digital Marketing 101 Digital Marketing 101
Digital Marketing 101
 
Integrating Social Media - notes version
Integrating Social Media - notes versionIntegrating Social Media - notes version
Integrating Social Media - notes version
 
Amy Hobson Partner SocialB
Amy Hobson  Partner SocialBAmy Hobson  Partner SocialB
Amy Hobson Partner SocialB
 
A Hands-on Look at Social Network Marketing Tools
A Hands-on Look at Social Network Marketing ToolsA Hands-on Look at Social Network Marketing Tools
A Hands-on Look at Social Network Marketing Tools
 
Charlene Li's Presentation from Buzz2010
Charlene Li's Presentation from Buzz2010Charlene Li's Presentation from Buzz2010
Charlene Li's Presentation from Buzz2010
 
Digital Marketing 101 - Social Media
Digital Marketing 101 - Social MediaDigital Marketing 101 - Social Media
Digital Marketing 101 - Social Media
 
Digital marketing 101 social media
Digital marketing 101   social mediaDigital marketing 101   social media
Digital marketing 101 social media
 

Recently uploaded

Night 7k Call Girls Pari Chowk Escorts Call Me: 8448380779
Night 7k Call Girls Pari Chowk Escorts Call Me: 8448380779Night 7k Call Girls Pari Chowk Escorts Call Me: 8448380779
Night 7k Call Girls Pari Chowk Escorts Call Me: 8448380779Delhi Call girls
 
Craft Your Legacy: Invest in YouTube Presence from Sociocosmos"
Craft Your Legacy: Invest in YouTube Presence from Sociocosmos"Craft Your Legacy: Invest in YouTube Presence from Sociocosmos"
Craft Your Legacy: Invest in YouTube Presence from Sociocosmos"SocioCosmos
 
GREAT OPORTUNITY Russian Call Girls Kirti Nagar 9711199012 Independent Escort...
GREAT OPORTUNITY Russian Call Girls Kirti Nagar 9711199012 Independent Escort...GREAT OPORTUNITY Russian Call Girls Kirti Nagar 9711199012 Independent Escort...
GREAT OPORTUNITY Russian Call Girls Kirti Nagar 9711199012 Independent Escort...Mona Rathore
 
DickinsonSlides teeeeeeeeeeessssssssssst.pptx
DickinsonSlides teeeeeeeeeeessssssssssst.pptxDickinsonSlides teeeeeeeeeeessssssssssst.pptx
DickinsonSlides teeeeeeeeeeessssssssssst.pptxednyonat
 
"Ready to elevate your Instagram? Let's go
"Ready to elevate your Instagram? Let's go"Ready to elevate your Instagram? Let's go
"Ready to elevate your Instagram? Let's goSocioCosmos
 
Angela Killian | Operations Director | Dallas
Angela Killian | Operations Director | DallasAngela Killian | Operations Director | Dallas
Angela Killian | Operations Director | DallasAngela Killian
 
Top Call Girls In Charbagh ( Lucknow ) 🔝 8923113531 🔝 Cash Payment
Top Call Girls In Charbagh ( Lucknow  ) 🔝 8923113531 🔝  Cash PaymentTop Call Girls In Charbagh ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment
Top Call Girls In Charbagh ( Lucknow ) 🔝 8923113531 🔝 Cash Paymentanilsa9823
 
Night 7k Call Girls Noida Sector 121 Call Me: 8448380779
Night 7k Call Girls Noida Sector 121 Call Me: 8448380779Night 7k Call Girls Noida Sector 121 Call Me: 8448380779
Night 7k Call Girls Noida Sector 121 Call Me: 8448380779Delhi Call girls
 
Stunning ➥8448380779▻ Call Girls In Paharganj Delhi NCR
Stunning ➥8448380779▻ Call Girls In Paharganj Delhi NCRStunning ➥8448380779▻ Call Girls In Paharganj Delhi NCR
Stunning ➥8448380779▻ Call Girls In Paharganj Delhi NCRDelhi Call girls
 
Your LinkedIn Makeover: Sociocosmos Presence Package
Your LinkedIn Makeover: Sociocosmos Presence PackageYour LinkedIn Makeover: Sociocosmos Presence Package
Your LinkedIn Makeover: Sociocosmos Presence PackageSocioCosmos
 
Call Girls In South Ex. Delhi O9654467111 Women Seeking Men
Call Girls In South Ex. Delhi O9654467111 Women Seeking MenCall Girls In South Ex. Delhi O9654467111 Women Seeking Men
Call Girls In South Ex. Delhi O9654467111 Women Seeking MenSapana Sha
 
Call Girls In Patel Nagar Delhi 9654467111 Escorts Service
Call Girls In Patel Nagar Delhi 9654467111 Escorts ServiceCall Girls In Patel Nagar Delhi 9654467111 Escorts Service
Call Girls In Patel Nagar Delhi 9654467111 Escorts ServiceSapana Sha
 
9990611130 Find & Book Russian Call Girls In Crossings Republik
9990611130 Find & Book Russian Call Girls In Crossings Republik9990611130 Find & Book Russian Call Girls In Crossings Republik
9990611130 Find & Book Russian Call Girls In Crossings RepublikGenuineGirls
 
Call Girls In Gurgaon Dlf pHACE 2 Women Delhi ncr
Call Girls In Gurgaon Dlf pHACE 2 Women Delhi ncrCall Girls In Gurgaon Dlf pHACE 2 Women Delhi ncr
Call Girls In Gurgaon Dlf pHACE 2 Women Delhi ncrSapana Sha
 
Social media marketing/Seo expert and digital marketing
Social media marketing/Seo expert and digital marketingSocial media marketing/Seo expert and digital marketing
Social media marketing/Seo expert and digital marketingSheikhSaifAli1
 

Recently uploaded (20)

Night 7k Call Girls Pari Chowk Escorts Call Me: 8448380779
Night 7k Call Girls Pari Chowk Escorts Call Me: 8448380779Night 7k Call Girls Pari Chowk Escorts Call Me: 8448380779
Night 7k Call Girls Pari Chowk Escorts Call Me: 8448380779
 
Vip Call Girls Tilak Nagar ➡️ Delhi ➡️ 9999965857 No Advance 24HRS Live
Vip Call Girls Tilak Nagar ➡️ Delhi ➡️ 9999965857 No Advance 24HRS LiveVip Call Girls Tilak Nagar ➡️ Delhi ➡️ 9999965857 No Advance 24HRS Live
Vip Call Girls Tilak Nagar ➡️ Delhi ➡️ 9999965857 No Advance 24HRS Live
 
Craft Your Legacy: Invest in YouTube Presence from Sociocosmos"
Craft Your Legacy: Invest in YouTube Presence from Sociocosmos"Craft Your Legacy: Invest in YouTube Presence from Sociocosmos"
Craft Your Legacy: Invest in YouTube Presence from Sociocosmos"
 
GREAT OPORTUNITY Russian Call Girls Kirti Nagar 9711199012 Independent Escort...
GREAT OPORTUNITY Russian Call Girls Kirti Nagar 9711199012 Independent Escort...GREAT OPORTUNITY Russian Call Girls Kirti Nagar 9711199012 Independent Escort...
GREAT OPORTUNITY Russian Call Girls Kirti Nagar 9711199012 Independent Escort...
 
DickinsonSlides teeeeeeeeeeessssssssssst.pptx
DickinsonSlides teeeeeeeeeeessssssssssst.pptxDickinsonSlides teeeeeeeeeeessssssssssst.pptx
DickinsonSlides teeeeeeeeeeessssssssssst.pptx
 
"Ready to elevate your Instagram? Let's go
"Ready to elevate your Instagram? Let's go"Ready to elevate your Instagram? Let's go
"Ready to elevate your Instagram? Let's go
 
Russian Call Girls Rohini Sector 35 💓 Delhi 9999965857 @Sabina Modi VVIP MODE...
Russian Call Girls Rohini Sector 35 💓 Delhi 9999965857 @Sabina Modi VVIP MODE...Russian Call Girls Rohini Sector 35 💓 Delhi 9999965857 @Sabina Modi VVIP MODE...
Russian Call Girls Rohini Sector 35 💓 Delhi 9999965857 @Sabina Modi VVIP MODE...
 
Angela Killian | Operations Director | Dallas
Angela Killian | Operations Director | DallasAngela Killian | Operations Director | Dallas
Angela Killian | Operations Director | Dallas
 
Top Call Girls In Charbagh ( Lucknow ) 🔝 8923113531 🔝 Cash Payment
Top Call Girls In Charbagh ( Lucknow  ) 🔝 8923113531 🔝  Cash PaymentTop Call Girls In Charbagh ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment
Top Call Girls In Charbagh ( Lucknow ) 🔝 8923113531 🔝 Cash Payment
 
Bicycle Safety in Focus: Preventing Fatalities and Seeking Justice
Bicycle Safety in Focus: Preventing Fatalities and Seeking JusticeBicycle Safety in Focus: Preventing Fatalities and Seeking Justice
Bicycle Safety in Focus: Preventing Fatalities and Seeking Justice
 
Night 7k Call Girls Noida Sector 121 Call Me: 8448380779
Night 7k Call Girls Noida Sector 121 Call Me: 8448380779Night 7k Call Girls Noida Sector 121 Call Me: 8448380779
Night 7k Call Girls Noida Sector 121 Call Me: 8448380779
 
Stunning ➥8448380779▻ Call Girls In Paharganj Delhi NCR
Stunning ➥8448380779▻ Call Girls In Paharganj Delhi NCRStunning ➥8448380779▻ Call Girls In Paharganj Delhi NCR
Stunning ➥8448380779▻ Call Girls In Paharganj Delhi NCR
 
Your LinkedIn Makeover: Sociocosmos Presence Package
Your LinkedIn Makeover: Sociocosmos Presence PackageYour LinkedIn Makeover: Sociocosmos Presence Package
Your LinkedIn Makeover: Sociocosmos Presence Package
 
Call Girls In South Ex. Delhi O9654467111 Women Seeking Men
Call Girls In South Ex. Delhi O9654467111 Women Seeking MenCall Girls In South Ex. Delhi O9654467111 Women Seeking Men
Call Girls In South Ex. Delhi O9654467111 Women Seeking Men
 
Russian Call Girls Rohini Sector 37 💓 Delhi 9999965857 @Sabina Modi VVIP MODE...
Russian Call Girls Rohini Sector 37 💓 Delhi 9999965857 @Sabina Modi VVIP MODE...Russian Call Girls Rohini Sector 37 💓 Delhi 9999965857 @Sabina Modi VVIP MODE...
Russian Call Girls Rohini Sector 37 💓 Delhi 9999965857 @Sabina Modi VVIP MODE...
 
🔝9953056974 🔝Call Girls In Mehrauli Escort Service Delhi NCR
🔝9953056974 🔝Call Girls In Mehrauli  Escort Service Delhi NCR🔝9953056974 🔝Call Girls In Mehrauli  Escort Service Delhi NCR
🔝9953056974 🔝Call Girls In Mehrauli Escort Service Delhi NCR
 
Call Girls In Patel Nagar Delhi 9654467111 Escorts Service
Call Girls In Patel Nagar Delhi 9654467111 Escorts ServiceCall Girls In Patel Nagar Delhi 9654467111 Escorts Service
Call Girls In Patel Nagar Delhi 9654467111 Escorts Service
 
9990611130 Find & Book Russian Call Girls In Crossings Republik
9990611130 Find & Book Russian Call Girls In Crossings Republik9990611130 Find & Book Russian Call Girls In Crossings Republik
9990611130 Find & Book Russian Call Girls In Crossings Republik
 
Call Girls In Gurgaon Dlf pHACE 2 Women Delhi ncr
Call Girls In Gurgaon Dlf pHACE 2 Women Delhi ncrCall Girls In Gurgaon Dlf pHACE 2 Women Delhi ncr
Call Girls In Gurgaon Dlf pHACE 2 Women Delhi ncr
 
Social media marketing/Seo expert and digital marketing
Social media marketing/Seo expert and digital marketingSocial media marketing/Seo expert and digital marketing
Social media marketing/Seo expert and digital marketing
 

Corporate communications in digital world

Editor's Notes

  1.  Today, we are moving from pushing marketing messages to our high value audiences, to engaging with them in real time on communities, forum and social networking sites. Marketing is moving from pushing messages to pulling in audiences with our content in the media they like to use.