Let’s have a closer look at how the post-COVID-19 world would look like when it comes to digital healthcare services and how we can make it possible.

1. As the world struggles with the ongoing COVID-19 pandemic, it’s obvious to imagine the
future having some silver linings. Well, the situation might look grim today, but for sure,
it would end up in better days, especially for the global healthcare sector.
Telemedicine has become a prominent and proficient practice as people across the world
get accustomed to the new normal of social distancing and lockdown. Across all the major
geographies of the world, regulations are being eased to promote such practices for the
wellbeing of the entire healthcare ecosystem.
However, it is interesting to see that in the future, we might move towards technology
implementation by integrating digital health services like digital therapeutics, remote
patient monitoring and much more. Let’s have a closer look at how the post-COVID-19
world would look like when it comes to digital healthcare services and how we can make
it possible.
Impact on Digital healthcare adoption
How COVID-19 is Changing the Face of Digital Healthcare

2. It is no brainer that COVID-19 has led to an immediate spike in telemedicine requirements
because of the higher demand amongst healthcare providers (HCPs) and patients alike.
Despite being in high demand, not a large population is exposed to the advantages of
telemedicine. Once they go through the process, they would be introduced to the fact
that how safe, effective and convenient the practise actually is.
The COVID-19 pandemic is working towards addressing the two biggest challenges
associated with telemedicine – effective commercial models and awareness & credibility.
This model would lead to the opening of new horizons for digital healthcare services as
new technologies lead to better innovations and eventually, better implementation.
It might be cumbersome to define the term ‘Digital Health precisely’, but it is imperative
to segregate the technology solutions into categories for effective and efficient
deployment. Let’s have a look at the broad classification of the emerging healthcare
solutions or rather ‘saviours’ that could drive us away from a dismal future. It is important
to be noted that all these solutions sail on the wave of Digital Transformation and leverage
cutting-edge digital innovation to a T.
Virtual Visits
As the name suggests, Virtual Visits are the live video consulting that takes place between
healthcare providers and patients. This setup is a subset of telemedicine and is one of the
most promising solutions with a long positive impact that would stay with us even after
this pandemic gets over.
Remote Patient Monitoring

3. With the ever-increasing stress on the healthcare infrastructure and stakeholders,
Remote Patient Monitoring or RPM is the ray of hope to provide increased visibility to
HCPs before and after the patients’ hospital visits. The advent of technology like
smartphones, connected devices, sensors, etc. have deepened the reach of RPM, and
hence, this innovation has seen extensive implementation.
Digital Symptom Checkers
Digital symptom checkers are the equipment that provide the patients with preliminary
guidance and give them the directions for the specific care they require as per their self-
reported symptoms. This set of tools has been around before the pandemic period as
well, but it has tremendously evolved recently with the incorporation of more advanced
technologies like Artificial Intelligence and chatbots.
Digital Pharmacies
Digital pharmacies is one sector which was well-established before the COVID-19
scenario, but the contemporary era has further accelerated its demand. To put into a local
context, Germany has quite an innovative healthcare service infrastructure with a
connected pharmacy ecosystem.
Technology is leveraged to the maximum to manufacture and distribute medicines with
sophisticated robots and other automation solutions. The COVID-19 scenario has
burdened the HCPs with increasing efficiency. This has indirectly translated into more and

4. more intrusion of technology solutions like Artificial Intelligence and Machine Learning
which would only escalate in the coming future.
MedTech
Medical Technology or Medtech, as it is widely known, is the accumulation of every digital
technology that is being implemented in the digital healthcare ecosystem. However, it is
more inclined towards the more advanced and sophisticated technology solutions. The
coronavirus pandemic is spreading across the globe like wildfire and to gain control before
the second wave hits, we need to match the pace as well as the scale of the virus with our
host of software and cutting-edge medical equipment.
IoMT has a very crucial role to play in order to smoothen things out. Internet of Medical
Technology desperately needs to be implemented at an unprecedented scale if we have
to make things like RPM and Virtual visits a reality. The fusion of digital transformation
and healthcare practices is what would keep us ahead of the curve.
Cybersecurity in Healthcare
As the entire health ecosystem is on the verge of taking the digital path, the biggest
challenge lies in securing it. The cybersecurity threats have constantly affected the
healthcare industry, and the current pandemic only worsens the situation. Data Theft &
Medical Device Hijacking are two of the most challenging issues that stakeholders have
to address in order to offer effective and efficient digital healthcare services.
These were some of the most prominent and pronounced transitions, which the global
healthcare industry is currently undergoing. Technology has been a big and bright ray of

5. hope for us to come out triumphant of what appears to be one of the biggest challenges
by humanity.
Digital Transformation and its eventual implementation in the global healthcare
landscape would not only stabilize the current chaos, but they would also strengthen our
preparedness to endure if such situations arise in the future.
How Can We Help?
At Gateway Digital, we have an expert team that delivers innovative technology solutions
and healthcare experiences to healthcare payers, providers, manufacturers, and
distributors. For instance, we have developed and deployed a Healthcare Messaging
Platform for a Hospital chain that can deliver 40 to 45 million messages in a year. Not only
that, but our team has also developed more than 25 Patient Lifestyle Apps for a number
of therapeutic areas including Diabetes Care, Asthma, Schizophrenia, obesity and many
more.
Why Us?
We are the right-sized technology partner company for Startups, SMEs and Global
Healthcare Enterprises with more than 20 years of experience in the Healthcare segment.
Having a global presence, we understand the business lifecycle, capturing the purpose
and essential workflows for any technology implementation focusing on 3Ps – Patients,
Physicians and Pharmacies. Get in touch with us to transform your healthcare business
digitally. For more information, write to us at connect@thegatewaydigital.com