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5 steps to effective crisis management
1. 5 Steps to Effective Crisis
Management
Crisis is something that you
cannot avoid completely. But you
can definitely decrease the side
effects of the crisis by
implementing the 5 points
mentioned below.
http://tellemgrodypr.com/
2. Identify right contacts – Identify and form a good crisis
management team beforehand.
A team of executive members who can make quick,
clear and powerful decisions must be created in
advance.
People who are good implementing plans must also be
identified.
Identify strong PR counsel and legal counsel members of
the team so that they can be alerted in the case of any
crisis.
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3. Identify resources – Cell phones and
email lists for key contacts should be
kept up to date. They will allow you to
contact executive members of the
crisis management team and
stakeholders as needed.
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4. Have proper crisis plans – Some of the
possible risks can be predicted
beforehand. Have a clear crisis plan ready
for handling such issues.
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5. Never make hasty decisions – Decisions made quickly
under pressure can worsen the situation.
Take time to monitor all aspects of the situation gathering
needed facts.
Take enough time to respond with all the facts.
Keep track of who the response, if any, is given to.
Only the public relations team members or the assigned
responsible person must give responses to enquirers –
especially to the media people.
http://tellemgrodypr.com/
6. Keep track of social media updates – Social
media is a platform where things get
discussed quickly and for a prolonged time.
The public comments made by others
provide a good idea about the opinion of
those important to the company. This helps
you in giving the right response as needed.
http://tellemgrodypr.com/
7. Tellem Grody Public Relations, Inc
30745 Pacific Coast Highway, Ste. 243
Malibu, California - 90265
(310) 313-3444.
http://tellemgrodypr.com/