AN INTUITIVE TOOL FOR SHAPING COLLABORATIVE CULTURES. Year of the Monkey Digital and Innovation Festival Workshop Session with Stefanie and Imran Munich, 21 April 2016

2. AN INTUITIVE TOOL
FOR SHAPING
COLLABORATIVE
CULTURES.
Year of the Monkey Digital and Innovation Festival
Workshop Session with Stefanie and Imran
Munich, 21 April 2016

3. 1.
HOW WOULD YOU
MEASURE MOOD DATA?
LET‘S GIVE IT A TRY!

4. 2.
THE “KEI PRINCIPLE”:
A NEW THEORY TO FOSTER
COLLABORATIVE CULTURES.

5. WHAT DO YOU ASSOCIATE WITH
MONKEYS?

8. HOW “MONKEY-ISH” IS YOUR
ORGANISATION?

9. IN THE DIGITAL ERA COMPANIES NEED TO MASTER
CURIOSITY
CREATIVITY
EXPERIMENTATION

10. THE KEY TO SUCCEED IS
YOUR COMPANY‘S CULTURE:

11. Source: fotolia.com
THE MORE COLLABORATIVE YOU ARE,
THE MORE CREATIVE YOU WILL BE.

14. KPI Google

15. ACCORDING TO SPIRAL DYNAMICS WE
ARE IN THE ORANGE ACHIEVIST MEME:
Source: Photo architectural-review.com: According to the Theory of Spiral Dynamics by Don Beck and Chris Cowen
CURRENT MAJORITY OF BUSINESSES
(KPI-FOCUS)

16. TO TACKLE FUTURE MORE COMPLEX
PROBLEMS COMPANIES NEED TO EVOLVE:
Source: Photo architectural-review.com: According to the Theory of Spiral Dynamics by Don Beck and Chris Cowen
LATEST BUSINESS DEVELOPMENTS
PIONEERING BUSINESSES
CURRENT MAJORITY OF BUSINESSES
(KPI-FOCUS)

17. THUS, WE INTRODUCED
THE “KEI PRINCIPLE”

18. COMPANIES SHOULD SUPPLEMENT THEIR
KPI SET WITH KEI MEASUREMENT.
Source: Photo architectural-review.com: According to the Theory of Spiral Dynamics by Don Beck and Chris Cowen
LATEST BUSINESS DEVELOPMENTS
(KEI-FOCUS)
PIONEERING BUSINESSES
(KPI- AND KEI-FOCUS)
CURRENT MAJORITY OF BUSINESSES
(KPI-FOCUS)

20. WHAT I LEARNT ABOUT COOPERATIVE
LEARNING!
240 HOURS

21. WE DEFINED 3 CORE KEIs:
APPRECIATION
Non-judgemental respect
EMPATHY
Process of
understanding
INTEGRITY
Respectability
KEY
EMOTIONAL
INDICATORS

22. THERE IS ALSO A RELEVANT EXTENDED
KEI SET:
APPRECIATION EMPATHY
INTEGRITY
SOLIDARITY
HELPFULNESS
RESPONSIBILITY
TOLERANCERELIABILITY
AUTHENTICITY
OPENNESS
SINCERITY
VULNERABILITY

23. LET’S ADD KEIs TO THE KPI SET TO FOSTER A
PRODUCTIVE COLLABORATION CULTURE.
KPI SET
KEI SET
• Long-term
strategic ideas
• Short-term
tactical ideas
• 3 core ides:
integrity, empathy,
appreciation
• Up to 9 extended ideas

24. LET’S ADD KEIs TO OUR KPI SET AND
FOSTER A PRODUCTIVE COLLABORATION
CULTURE.
KPI SET
KEI SET
• Long-term
strategic ideas
• Short-term
tactical ideas
• 3 core ideas:
integrity, empathy,
appreciation
• Up to 9 extended ideas
INTRODUCE, LIVE, CLAIM AND MEASURE
KEIs IN EVERYDAY BUSINESS!

25. 3.
AN INTUITIVE TOOL TO
MEASURE MOOD DATA.

26. WE WANT TO MAKE THE
WORLD A LITTLE BIT BETTER
BY IMPROVING CORPORATE
CULTURES.

28. HOW TO MEASURE
- COOPERATIVE CULTURE AS A WHOLE
IN A
- REAL-TIME
- TOUCHSCREEN-TECHNOLOGY
WAY?

29. PULSE IS ABOUT
MEASURING MOOD
DATA* INTUITIVELY.
*CORPORATE
CULTURE

30. Triggers that
appeal to the
(un)conscious
Personal
measuring toolP
U
L
S
E
A SYNTHESIS OF 2 CONCEPTS MAKE
PULSE TRULY INNOVATIVE:

31. DEFINITION OF THE 3 CORE KEIs:
The organisation realises, understands and acts on what its
people are feeling: 1. by respecting their (private) lives & circum-
stances; 2. by supporting and caring for them, on individual level
The organisation follows its ideals (purpose/mission): 1. by
providing freedom to all to behave like they would in the
organisation; 2. by being honest, straight and direct
The organisation shows respect to all at all levels: 1. by letting
you be who you want to be, 2. by providing opportunity, a place to
belong and that you are heard
ORGANIZATIONAL
EMPATHY
ORGANIZATIONAL
INTEGRITY
ORGANIZATIONAL
APPRECIATION

32. GERMAN PILOT: TRANSLATION INTO
EASY, SHORT, SPOKEN LANGUAGE!
1. Arbeit und Privatleben – passt das bei uns zusammen?
2. Stimmst Du zu: Wir haben ein Herz füreinander. | Wir nehmen
aufeinander Rücksicht. | Wir unterstützen einander.
1. Geben wir genug Freiraum zu handeln?
2. Sagen wir, was wir tun und tun wir, was wir sagen?
1. Kannst Du Du selbst sein?
2. Bringen wir Dich weiter?
ORGANIZATIONAL
EMPATHY
ORGANIZATIONAL
INTEGRITY
ORGANIZATIONAL
APPRECIATION

33. RESPONSIVENESS: A SYSTEM OF
TEMPLATES ALLOWS FOR A BIG VARIETY.
QUESTION / STATEMENT TASK
AnswerTypeA
AnswerTybeB
AnswerTypeC
AnswerTypeD
AnswerTypeE
AnswerTypeF
AnswerTypeG
TempateA
TempateB
TempateC
TempateD
TempateE
TempateF
TempateG
TempateH
TempateI
TempateJ
TempateK

34. ONE QUESTION: DIFFERENT
POSSIBILITIES TO GET AN ANSWER.
To each question/statement/task you can find a matching question type that defines
how users can respond:
clear answer
easily evaluable
detailed answer
hardly evaluable
OneQuestion
Twopossibleanswers
OneSelection
(Yesorno?)
OneQuestion
MultiplepossibleAnsw.
OneSelection
(Chooseone)
OneQuestion
MultiplepossibleAnsw.
MultipleSelections
(MultipleChoice)
OneQuestion
AnswerRange0-100%
SetSlider
OneQuestion
NogivenAnswers
FreeTextInput

35. EXAMPLE: FIND OUT HOW EMPLOYEES
FEEL – IN REAL-TIME.
„Are you feeling well?“ „How are you feeling?“
One Question
Two possible answers
One Selection
One Question
Multiple possible Answ.
One Selection
(Choose one)
One Question
Answer Range 0-100%
Set Slider
A) Yes!
B) No!
A) Great!
B) Okay!
C) So-So.
D) Bad!
Awesome!
Like Shit.
clear answer
easily evaluable
detailed answer
hardly evaluable

36. TRIGGER VISUALISATION: QUICK ENTRY,
EASY TO DO, FUN TO USE.

37. TRIGGER VISUALISATION: ONLY 6
QUESTIONS REFLECTING THE KPIs.

38. TRIGGER VISUALISATION: FEEDBACK
OPTION AT THE END.

39. INTERNAL COMMUNICATION: EASY AND
QUICK FOR MOBILE USE.
THE G&P PULSE:
We are interested in how you
are currently feeling about us!

40. OTHER ENVISAGED USES:
chief
revenue
officer
head
of
production HR

41. PICTURING PULSE IN THE FUTURE:
Templates SaaS Dashboard
Individual Packages Bespoke

42. 4.
TESTRUN AT G&P:
RESULTS AND LEARNINGS.

43. #4:
TOP 50 %
= 72%

44. #3:
TOP 20 %
= 32%
LOW 40 %
= 33 %

45. RUN AN APPROPRIATE EXPERIMENT
AND MEASURE IN SHORT-TERM AGAIN.

46. EXPERIMENT FOR MORE SAFETY TO
ACT: DEFINITION OF SELF-DEPENDENT
PROJECTS.

47. MEASURE IN REAL-TIME.
RUN EXPERIMENTS.
MEASURE AGAIN!
(AND IMPROVE.)

48. QUALITATIVE FEEDBACK TO PULSE:
LISTEN TO LEARN.

54. BASIC LEARNINGS: GREAT APPROACH,
IMPROVE INTUITIVE DESIGN.
– GREAT DESIGN
– FUN TO DO
– EASY WORDING
– SLIDER OPTION
– TRANSPARENCY
– SPEED
– CONVENIENCE
– INTUITIVE DESIGN
TWICE NOT CLEAR
ENOUGH
– TECH PROBLEMS

55. 5.
PULSE FOR YOTM:
DO IT YOURSELF!

61. GRAB YOUR SMARTPHONE AND GO:
HOW ARE YOU FEELING AT YOTM TODAY?
pulse.grabarzundpartner.de

62. LET‘S HAVE A LOOK AT THE REAL-TIME
RESULTS:
http://pulse.grabarzundpartner.de/result-overview.html

63. 6.
CALL FOR PARTNERS
WE‘D LIKE TO PLAY WITH!

64. WHO IS INTERESTED AND WANTS
TO BECOME A BETA-TESTER?
WHO‘S LIKE-MINDED AND WANTS
TO TAKE OUR APP PROTOTYPE TO
THE FINAL LEVEL WITH US?
CONTACT US IN THE
TOUCH-TECH-AREA.

65. LET‘S RELEASE OUR INNER MONKEYS
AND HAVE SOME SERIOUS FUN!

66. MANY THANKS!
MORE ON KEY EMOTIONAL INDICATORS:
WWW.KEI.PARTNERS
BECOME A BETA-TESTER OF PULSE
PULSE.GRABARZUNDPARTNER.DE
YOU CAN CONTACT US AT
STEFANIE.KUHNHEN@GRABARZUNDPARTNER.DE
IMRAN@MESHWORKS.NET