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Context
ASHWAS: A CITIZENS SURVEY OF HOUSEHOLD WATER AND SANITATION

 ASHWAS conducted by Arghyam in 2008
 Sample size :17200
 Households across: 172 GPs
 Districts of Karnataka: 28

 Objectives:
 • Survey captured perceptions of citizens on
 water, sanitation, health and governance

 • Survey reports developed for each GP,
 disseminated through half day meetings with each GP

 • Most GPs did not seem to have capacity to
 internalize these issues and take action, even on
 urgent issues like quality
Key findings from ASHWAS
Water
• 45 % households face water shortage for more than a
  month
• % levels beyond permissible limits for water quality
   – Fluoride 60% (at WHO std)
   – Bacterial 38%
   – Nitrate 20%
Sanitation
• 72% citizens practice open defecation
• 75% citizens either do not have access to drains or
  their drains are never cleaned
• 63% people undertake no form of treatment before
  drinking water
Key findings from ASHWAS-
                contd.
O&M and Governance:
• 21% GPs in Karnataka used water quality testing kit
  provided free.
• 73% disruption in water supply due to lack of O&M
• 42% of stipulated WATSAN committees (Village Water
  and Sanitation Committees) were active
• Rs.14/- was collected per capita p.a. water tax, as
  against a much higher per capita expenditure
• Merely 10-20% households pay water tariff.
Reasons for Disruption in Water
                                Supply
40.00%                                                                                                                                      36.44%
35.00%
30.00%
25.00%                                                                                                                          22.51%
20.00%
15.00%
10.00%                                                                                           8.18%           8.48%
                                                 4.78%           5.63%           5.87%
                3.99%           4.12%
5.00%
0.00%                                           Water supply
                                                                                  Water is     Reduced water    The source is                   Poor
             Financial reason Natural calamity switch is not    Lack of staff                                                   Power cut
                                                                                contaminated     availability     dried up                  maintainence
                                               switched on in
   Series1        3.99%           4.12%            4.78%           5.63%           5.87%           8.18%           8.48%         22.51%       36.44%
We decided to explore capacity issues at the
GP level in greater depth, with the premise that
sustainable implementation cannot happen
until the GPs are strengthened.

                                            6
Perspectives from the Ground:
             What do people and GP members
say?
“Government line departments are
pessimistic about GPs’ performance
    which pushes GPs towards
        underperformance”




                                     “Women and men are equal
                                            members”            7
Other
                           Perspectives
“A strong GP will
                               “Criticism against GPs
demand for more
                                is because funds are
transparency and
                               coming directly to GPs”
  accountability”




                             “75% of the work in the
   “GPs are important as      villages is being done
    now people have an           through the GPs”
    agency to go to, as
    against going to the
     district or MLA/MP
    who are too distant”
The Issue

Despite the 73rd Amendment…


    Panchayats are treated as the
    government’s delivery arm than as
    independent self governing units
Challenges
Unwillingness in
government to actually       Capacity building efforts
devolve power to the GPs.    have focused on program
Strong preference to         delivery than governance
create parallel              and management
implementation structures

                             With more money, but
Financial allocations have   being weak organisations,
increased, but are mostly    GPs tend to become ripe
tied funds. There is very    platforms for strongmen to
little leeway for meeting    use/misuse their powers,
administrative costs         reinforcing the GP
                             stereotype.
A Strong Gram Panchayat Organisation…

Will strengthen local institutions
Help it acquire negotiating ability
FacilitateGram Panchayat organisation will acquire
 A strong decentralisation at different levels
  negotiating powers to push the decentralisation
             agenda at different levels




                                                     11
Arghyam has followed the Organisation
Development framework to strengthen the
                  GP
Project objectives:

1. To design a step by step framework for developing a
   strong GP organisation

2. To initiate a process of real time change in 2 Gram
   Panchayats in Karnataka, while implementing the above
   framework

3. To leverage strengths and capacities of elected members
   and staff of the GP, as core members of the self
   governing body
Our Partners
                      O’Mittur (Kolar district) and
GRAM PANCHAYATS       Dibburhalli (Chikkaballapur
                      district)


                      Grama Vikas (GV) and
NGO PARTNERS          Foundation for Ecological
                      Security (FES)

                      Shri T. R. Raghunandan,
ADVISOR               Former Jt. Sec, Govt of
                      India

                      Panarc Consulting, New
HR CONSULTANTS
                      Delhi

PROGRAMME MANAGER     Arghyam, Bangalore
Key Aspects
Aligning members and citizens to a VISION and PURPOSE

 Vision workshop
 Participatory Rural Appraisal
 Focus group Discussions
 Unique focus areas




                                                    14
Our Approach
   Purpose of the GP:
                                                                             Functions Mapped:
   Vision and Mission
                                                                             1. Street Light maintenance
                                                                             2. Drinking water through
                                                                                 piped water supply
   Workflows and Roles:
                                                                             3. Cleanliness of roads and
   Process Mapping*                                                              drains
                                                                             4. Procurement
                                                                             5. Complaint handling
                                             Not just the role of
                                                                             6. Greening the village
   Organisation                              the GP, but role
                                             clarity within the              7. Food security
   structure within the                                                      8. PDS
                                             GP, among
   GP                                        members and staff               9. Fixing Water tariff
                                                                             10. Preventive health
    Clear action plans:                                                      11. NREGA
    Perspective and                                                          12. Housing
                                                                             13. Education
    annual plans                                                             14. Revenue generation
                                                                             15. Protection of CPR
                                                                             16. Agriculture and Animal
   Handholding GP during                                                         husbandry
   implementation of plans                                                   17. Planning

* Roles - Responsibility Accountability, Collaboration and Information providing
Together with Panchayat members, we arrived at this
          organisation structure for these two GPs
                                      Grama
                                   Sabha/ Ward
                                      Sabha



                  Production        Social Justice         Amenities
                 Standing Com       Standing Com         Standing Com




•Revenue        • PDS            •Drinking           •Housing-          •Facilitating
Generation      •Food Security   Water- piped        •Protection of     capacity
•Greening the   •Complaint       water supply        CPR                building of
village         handling         •Cleanliness of     •Education         heads, staff
•Agriculture                     roads and           • Street light     and members
and animal                       drains              maintenance
husbandry                        •Preventive
•NREGA                           health
  Heads to be supported by staff, members, Line departments and 61A Committees
O’Mittur Panchayat Members:
  Time spent on Activities
                                          Time spent between
No.       GP Members                      May and December,
                                          2013
      1   Bharathi, Social Justice Head          12.65%
      2   Nagarajappa, Production Head           18.83%
      3   Amarnarayan Swamy,
                                                 8.42%
          Amenities I Head
      4   Venkatramappa, Amenities II
                                                 9.23%
          Head
      5   Vasantha Kumari, Capacity
                                                 19.90%
          Building Head


                                                               17
Dhibburhalli Panchayat Members:
    Time spent on Activities
                                             Time spent between
  No.       GP Members                       May and December,
                                             2013
        1   Venugopal, Social Justice Head          21.89%
        2   B.C Manjunath, Production
                                                    22.30%
            Head
        3   Narsimha Reddy, Amenities I
                                                    20.20%
            Head
        4   D.P Nagaraj, Amenities II Head          15.97%
        5   Nataraj, Capacity Building
                                                    18.52%
            Head


                                                                  18
The structure enables GPs and other institutions to leverage
                      each other better
                              Example of Head- Amenities I
                               Departments and programmes

- Taluka Panchayat:            - Takula Panchayat, Junior       - Taluka and District Health
- Panchayat Raj Engineering      Engineer                         offices
  Department                   - Department of Health           - Public Health
- Mines and Geology            - Nirmal Bharat Abhiyaan         - Centre
  Department                                                    - Arogya Raksha Samiti
- Statistics/ Revenue
  Department


Function: Drinking Water-        Function: Cleanliness of        Function: Preventive
piped water supply               roads and drains, sanitation    health


                                 Sub GP bodies and staff

VNHSC, Waterman, Bill          VNHSC                            ANM, ASHA/
Collector                                                       Anganwadi worker, VNHSC
A step by step approach for strengthening
  the GP organisation as a self governing
                   unit
Elected members should be at the centre of the change
  process

GPs should develop their own long term vision and purpose ,
  which is not just a sum of government programs

Key processes for service delivery, governance and
  management should be developed along with the
  members

GPs should have an internal organisation structure, focusing
  on distributed leadership and building stronger
  ownership among members
For sustaining a well functioning GP,
      supportive policy formulations are
                   required
Create provisions for GPs and government institutions to
leverage each other better
  Mutual expectations and funds flow to be spelt out
  Parallel bodies such as SDMC, BVS etc. to be accountable to the GP

Compensate GP for delivery of rural development programs

Create provision for compensating GP members for work
done

 A more targeted and GP centric training by SIRDs and other
institutes
Thank you

                   Arghyam, Bangalore




                         Contact Information:
Habeeb Noor (habeeb@arghyam.org) or Sonali Srivastava (sonali@arghyam.org)

                                                                         22

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Gram Panchayat Organization Development Project

  • 1.
  • 2. Context ASHWAS: A CITIZENS SURVEY OF HOUSEHOLD WATER AND SANITATION ASHWAS conducted by Arghyam in 2008 Sample size :17200 Households across: 172 GPs Districts of Karnataka: 28 Objectives: • Survey captured perceptions of citizens on water, sanitation, health and governance • Survey reports developed for each GP, disseminated through half day meetings with each GP • Most GPs did not seem to have capacity to internalize these issues and take action, even on urgent issues like quality
  • 3. Key findings from ASHWAS Water • 45 % households face water shortage for more than a month • % levels beyond permissible limits for water quality – Fluoride 60% (at WHO std) – Bacterial 38% – Nitrate 20% Sanitation • 72% citizens practice open defecation • 75% citizens either do not have access to drains or their drains are never cleaned • 63% people undertake no form of treatment before drinking water
  • 4. Key findings from ASHWAS- contd. O&M and Governance: • 21% GPs in Karnataka used water quality testing kit provided free. • 73% disruption in water supply due to lack of O&M • 42% of stipulated WATSAN committees (Village Water and Sanitation Committees) were active • Rs.14/- was collected per capita p.a. water tax, as against a much higher per capita expenditure • Merely 10-20% households pay water tariff.
  • 5. Reasons for Disruption in Water Supply 40.00% 36.44% 35.00% 30.00% 25.00% 22.51% 20.00% 15.00% 10.00% 8.18% 8.48% 4.78% 5.63% 5.87% 3.99% 4.12% 5.00% 0.00% Water supply Water is Reduced water The source is Poor Financial reason Natural calamity switch is not Lack of staff Power cut contaminated availability dried up maintainence switched on in Series1 3.99% 4.12% 4.78% 5.63% 5.87% 8.18% 8.48% 22.51% 36.44%
  • 6. We decided to explore capacity issues at the GP level in greater depth, with the premise that sustainable implementation cannot happen until the GPs are strengthened. 6
  • 7. Perspectives from the Ground: What do people and GP members say? “Government line departments are pessimistic about GPs’ performance which pushes GPs towards underperformance” “Women and men are equal members” 7
  • 8. Other Perspectives “A strong GP will “Criticism against GPs demand for more is because funds are transparency and coming directly to GPs” accountability” “75% of the work in the “GPs are important as villages is being done now people have an through the GPs” agency to go to, as against going to the district or MLA/MP who are too distant”
  • 9. The Issue Despite the 73rd Amendment… Panchayats are treated as the government’s delivery arm than as independent self governing units
  • 10. Challenges Unwillingness in government to actually Capacity building efforts devolve power to the GPs. have focused on program Strong preference to delivery than governance create parallel and management implementation structures With more money, but Financial allocations have being weak organisations, increased, but are mostly GPs tend to become ripe tied funds. There is very platforms for strongmen to little leeway for meeting use/misuse their powers, administrative costs reinforcing the GP stereotype.
  • 11. A Strong Gram Panchayat Organisation… Will strengthen local institutions Help it acquire negotiating ability FacilitateGram Panchayat organisation will acquire A strong decentralisation at different levels negotiating powers to push the decentralisation agenda at different levels 11
  • 12. Arghyam has followed the Organisation Development framework to strengthen the GP Project objectives: 1. To design a step by step framework for developing a strong GP organisation 2. To initiate a process of real time change in 2 Gram Panchayats in Karnataka, while implementing the above framework 3. To leverage strengths and capacities of elected members and staff of the GP, as core members of the self governing body
  • 13. Our Partners O’Mittur (Kolar district) and GRAM PANCHAYATS Dibburhalli (Chikkaballapur district) Grama Vikas (GV) and NGO PARTNERS Foundation for Ecological Security (FES) Shri T. R. Raghunandan, ADVISOR Former Jt. Sec, Govt of India Panarc Consulting, New HR CONSULTANTS Delhi PROGRAMME MANAGER Arghyam, Bangalore
  • 14. Key Aspects Aligning members and citizens to a VISION and PURPOSE  Vision workshop  Participatory Rural Appraisal  Focus group Discussions  Unique focus areas 14
  • 15. Our Approach Purpose of the GP: Functions Mapped: Vision and Mission 1. Street Light maintenance 2. Drinking water through piped water supply Workflows and Roles: 3. Cleanliness of roads and Process Mapping* drains 4. Procurement 5. Complaint handling Not just the role of 6. Greening the village Organisation the GP, but role clarity within the 7. Food security structure within the 8. PDS GP, among GP members and staff 9. Fixing Water tariff 10. Preventive health Clear action plans: 11. NREGA Perspective and 12. Housing 13. Education annual plans 14. Revenue generation 15. Protection of CPR 16. Agriculture and Animal Handholding GP during husbandry implementation of plans 17. Planning * Roles - Responsibility Accountability, Collaboration and Information providing
  • 16. Together with Panchayat members, we arrived at this organisation structure for these two GPs Grama Sabha/ Ward Sabha Production Social Justice Amenities Standing Com Standing Com Standing Com •Revenue • PDS •Drinking •Housing- •Facilitating Generation •Food Security Water- piped •Protection of capacity •Greening the •Complaint water supply CPR building of village handling •Cleanliness of •Education heads, staff •Agriculture roads and • Street light and members and animal drains maintenance husbandry •Preventive •NREGA health Heads to be supported by staff, members, Line departments and 61A Committees
  • 17. O’Mittur Panchayat Members: Time spent on Activities Time spent between No. GP Members May and December, 2013 1 Bharathi, Social Justice Head 12.65% 2 Nagarajappa, Production Head 18.83% 3 Amarnarayan Swamy, 8.42% Amenities I Head 4 Venkatramappa, Amenities II 9.23% Head 5 Vasantha Kumari, Capacity 19.90% Building Head 17
  • 18. Dhibburhalli Panchayat Members: Time spent on Activities Time spent between No. GP Members May and December, 2013 1 Venugopal, Social Justice Head 21.89% 2 B.C Manjunath, Production 22.30% Head 3 Narsimha Reddy, Amenities I 20.20% Head 4 D.P Nagaraj, Amenities II Head 15.97% 5 Nataraj, Capacity Building 18.52% Head 18
  • 19. The structure enables GPs and other institutions to leverage each other better Example of Head- Amenities I Departments and programmes - Taluka Panchayat: - Takula Panchayat, Junior - Taluka and District Health - Panchayat Raj Engineering Engineer offices Department - Department of Health - Public Health - Mines and Geology - Nirmal Bharat Abhiyaan - Centre Department - Arogya Raksha Samiti - Statistics/ Revenue Department Function: Drinking Water- Function: Cleanliness of Function: Preventive piped water supply roads and drains, sanitation health Sub GP bodies and staff VNHSC, Waterman, Bill VNHSC ANM, ASHA/ Collector Anganwadi worker, VNHSC
  • 20. A step by step approach for strengthening the GP organisation as a self governing unit Elected members should be at the centre of the change process GPs should develop their own long term vision and purpose , which is not just a sum of government programs Key processes for service delivery, governance and management should be developed along with the members GPs should have an internal organisation structure, focusing on distributed leadership and building stronger ownership among members
  • 21. For sustaining a well functioning GP, supportive policy formulations are required Create provisions for GPs and government institutions to leverage each other better Mutual expectations and funds flow to be spelt out Parallel bodies such as SDMC, BVS etc. to be accountable to the GP Compensate GP for delivery of rural development programs Create provision for compensating GP members for work done A more targeted and GP centric training by SIRDs and other institutes
  • 22. Thank you Arghyam, Bangalore Contact Information: Habeeb Noor (habeeb@arghyam.org) or Sonali Srivastava (sonali@arghyam.org) 22

Editor's Notes

  1. Detail the step by step framework Detail the change management exp in both GPs How did we leverage local skills and capacities