5. HOW WE GOT HERE
Texting, casual language
Change in teaching emphasis
Fewer proofreaders
In a rush
Reliance on spell check
Decline of print journalism
6. WHY IT MATTERS
Makes you look unprofessional
Message won’t be taken seriously
Editors looking for reasons to dismiss your
communication
Can change meaning of your sentences
Fewer filters
8. THE BOTTOM LINE
Spelling and grammar mistakes costing
e-commerce sites millions of dollars
Six seconds to capture attention on website
Revenue doubled per visitor once error
corrected
Comma costs company $2.6 million
“ … shall continue in force for a period of five
years from the date it is made, and thereafter for
successive five year terms, unless and until
terminated by one year prior notice in writing by
either party.”
9.
10.
11. FOUR QUESTIONS
When do you need it?
Who is the audience?
Which style guide?
What are the exceptions?
The right way
The boss’ way
The client’s way
13. BEST PRACTICES
Proofread all drafts, all stages
Let someone else proof
“Overnight test”
Proofread final design/proof
14. BEST PRACTICES
Edit from hard copy
“Reading from paper versus screens: a
critical review of the empirical literature”
by Andrew Dillon, 1992
“ … experiments by Creed et al (1987)
and Wilkinson and Robinshaw (1987)
report significantly poorer accuracy for
such proofreading tasks on screens.”
15. BEST PRACTICES
Use straight edge as visual guide
One line at a time
Solid straight edge
Use different color pen to mark
Make placeholder marks in margins
19. SPELL CHECK WON’T CATCH…
Homonyms
Incorrectly divided words
Incorrect pronouns
Missing words
Wrong words
Incorrect verb tenses
Repetition of phrases/sentences
20. SERIAL COMMA
Strict grammarians add last comma
Red, white, and blue
AP Style Guide usually omits
Red, white and blue
Add final comma for long lists of complex
items
Add final comma if listed items include
“and”
21. COLON (:)
Most common use is to introduce lists
“ … his favorite colors: red, white and
blue.”
Not “ … favorite colors such as: red,
white and blue.”
Can also be used for emphasis
“He only had one hobby: eating.”
22. SEMICOLON (;)
Greater separation than a comma but
less than a period
Separate long items in a series or when
items contain multiple segments
separated by commas
Link independent clauses (e.g., “The
package was due last week; it arrived
today.”)
23. HYPHEN (-) VS. DASH (─)
Hyphens join words
Avoid ambiguity
Form a single idea from two or more words
Dashes
Abrupt change (e.g., “I will stay – if it rains.”
Series within a phrase (e.g., “His favorite
colors – red, white and blue – were on
display.”
Attribution (e.g. “Nietzsche is dead.” – God)
24. ELLIPSIS (…)
Denotes deletion of one or more words
in condensing text
Leave blank space on both sides
If at end of a sentence, add a period
“… then went to bed … .”
25. CAPITALIZATION
AP Style
Directly before name is title, capitalize
After name is position, don’t capitalize
Senator Richard Burr
Richard Burr, senator from North
Carolina
26. POSSESSIVES
AP Style
Singular common noun, add apostrophe
and letter “s”
Noun ends in “s,” add apostrophe only
(e.g., boss’, waitress’)
Same rules apply for proper nouns
(e.g., Tom’s, Jones’)
Plural noun ending in “s,” add apostrophe
Plural noun not ending in “s,” add
apostrophe and “s”
27. POSSESSIVES
Possession applies to two singular
nouns, apply apostrophe and “s” to
second noun
Tom and Jane’s car
Two distinct nouns, apply appropriate
possessive for each noun
Tom’s red car and Jane’s blue car
28. POSSESSIVES
Chicago Manual of Style
No exceptions for singular nouns, always
add apostrophe and “s” (e.g., boss’s,
waitress’s)
All plural nouns treated the same as AP
Style
Proper names ending in s, x or z, add
“es” and apostrophe (the Thomases’
house)
29. PLURALS AND APOSTROPHES
Lowercase letters (p’s and q’s)
Not always needed for uppercase (four
As and two Bs) but doesn’t hurt
Not needed for numerals (4s, 8s)
Not needed for years (the 1990s) but
okay in truncating (the ’90s)
30.
31.
32. REPEAT OFFENDERS
Companies are an “it,” not a “they”
“Whom” vs. “that”
“that” introduces restrictive clause,
essential (e.g., “He dreamed of cars that
could fly.”)
“which” introduces non-restrictive,
parenthetical clauses (e.g., “He dreamed
of cars, which is not unheard of.”)
33. REPEAT OFFENDERS
Postal abbreviations vs. state
abbreviations (MI vs. Mich.)
“over” vs. “more than”
No end quotation marks
Change in tenses, “said” and “says” in
same document
“Fewer” vs. “less”
34. COMPOUND MODIFIERS
Hyphenate compound modifiers directly
preceding a noun (e.g., 80-proof liquor)
Don’t hyphenate after the noun (e.g., the
liquor was 80 proof)
Some guides and publications moving
away from hyphens, use only if omission
causes confusion
35. COMPOUND MODIFIERS
General guidelines
Don’t always hyphenate if modifier is two
nouns (e.g., health care system, income tax
cut)
Adjective-noun modifiers (e.g., two-car
garage, middle-class lifestyle)
Noun-participle combinations (e.g., role-
playing games, love-starved cat)
When three or more words used to modify
(40-foot-long pole, baseball-cap-wearing
fans)
36. COMPOUND MODIFIERS
General Guidelines
Hyphenate to avoid confusion (high-school-
aged children vs. high school-aged children)
Don’t hyphenate when adverb ends in “ly”
(e.g., early rising bird)
Compounds with “most” and “least” usually
don’t take a hyphen (e.g., most appreciated
teacher)
Compounds with “best” and “worst” tend to
take a hyphen (e.g., best-loved stories)
37. POP QUIZ (DAILY WRITING TIPS)
We offer an industry leading cloud based
property management solution.
We offer an industry-leading, cloud-based
property management solution.
We offer an industry-leading, cloud-based
property-management solution.
38. POP QUIZ
They criticized the arbitrary measures
taken so far on the air-travel security front.
They criticized the arbitrary measures
taken so far on the air-travel-security front.
39. POP QUIZ
That’s enough to power about 90 percent of
a 1,500-square foot home.
That’s enough to power about 90 percent of
a 1,500-square-foot home.
40. POP QUIZ
They are turning a blind eye to what their
low and middle ranking members do on the
streets.
They are turning a blind eye to what their
low- and middle-ranking members do on
the streets.
Not: They are turning a blind eye to what
their low-and-middle-ranking members do
on the streets.
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44.
45. WHEN IN DOUBT
Rephrase or rewrite
Show it to other people
Give it the “overnight test”
Look for precedents
Edit for clarity, brevity and
consistency
46. RECOMMENDATION
Read a lot.
Read with a critical eye.
Make note of errors you see repeatedly.
Read because language keeps changing.
47. RESOURCES
“Associated Press Style Guide”
Strunk and White’s “The Elements of
Style”
“Eats, Shoots & Leaves” by Lynne Truss
“Common Errors in English Usage” by
Paul Brian