Debra Ward - MD, Condeco Software
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Changing Times, Big Data, Big Thinking, Transformational Leadership
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Debra Ward - MD, Condeco Software
- 1. Changing Times, Big Data, Big Thinking, Transformational Leadership Debra Ward, EMEA Managing Director FMP, October 2016 @debs_war d@CondecoSoftwar
- 2. Condeco | Powering Change For over a decade, we’ve enabled over 500 global companies make strategic decisions about their space and real estate to drive innovation and collaboration in the workplace. @debs_ward @CondecoSoftwar
- 3. Wayfinder Mobile Booking Apps Desk Booking Kiosk Desk BookingWorkspace Occupancy Sensors Room Booking @debs_ward @CondecoSoftwar
- 4. P E S T L E POLITICAL ECONOMIC SOCIAL TECHNOLOGI CAL LEGAL ENVIRONME NT PESTLE @debs_ward @CondecoSoftwar
- 5. Condeco | Powering Change Grant me serenity to accept the things I cannot change, The courage to change the things I can, and the Wisdom to know the difference. @debs_ward @CondecoSoftwar
- 6. Workplace Trends 1. Workplace as competitive advantage 2. Staying well at work promoting health and well-being 3. Work Anywhere and Everywhere 4. Work/Life Integration 5. Culture of Sharing 6. Technology (Williams, 2016, 2016 Trends in the Workplace) @debs_ward @CondecoSoftwar
- 7. Condeco | Powering Change Lots of talk about big data. Remember data is only one element. We need big thinking too @debs_ward @CondecoSoftwar
- 9. Condeco | Powering Change Workplace evolution Production Lean Six Sigma Service @debs_ward @CondecoSoftwar
- 10. Powering Leaders: Skills for Tomorrow, Start Today • Paint a very clear picture of where the organization is going • Manage the Mid-Space • Develop leadership capacity • Value and effectively utilise diversity • Influence without direct report relationships • Collaborate across boundaries • Using technology to manage at a distance • Drive profits through principles and values @debs_ward @CondecoSoftwar
- 11. Condeco | Powering Change How can we help you Power Change in your business? @CondecoSoftware www.condecosoftware.com @debs_war d
Editor's Notes
- Political – stability of government, employment laws, taxes, Brexit Economic – Fluctuations of currency , interest rates, growth Social – population growth, social policies, benefits, health, pensions, immigration Technological- rate of innovation, automation of work, IOT, Big Data, Big Thinking, Predictive analytics Legal – laws concerning discrimination, H&S, consumer protection, copy right and patent laws, Minimum wage Environment – changes in climate, waste and recycling policies, Carbon foot print, Green buildings, smart cities
- TREND 1 Companies around the globe are seeking to improve the bottom line and finding that investing in real estate (or at the very least, thinking about real estate more holistically) is a worthwhile way to add value instead of just cutting costs. Productivity – how much is the space supporting the people and helping them collaborate better, work more efficiently and effectively, and innovate more? Utilization – how frequently and how well is the space being used? Self-reported (survey – do you feel more productive?) Human resources (fewer sick days, better performance review scores) Customer-related (improved sales, increased stock price) TREND 2 Promoting health and well-being is a win-win for employers and workers. More dynamic brains Better attention spans Less downtime/sick time TREND 3 With more technology, more tools, and more choice, 2016 is the year of more More touchdown spaces to accommodate virtual employees, mobile workers and clients/partners Less dedicated space with fewer assigned offices and workstations, and very few “departmentally owned” space Enhanced technology solutions both in the office and end-user distribution Design to support technology: not only rapid changes in technology, but also increased reliance on technology, such as consideration of how to reduce visual and acoustical distractions in desktop video conferences TREND 4 Time to get social at work, but set boundaries to improve productivity. Good design helps employees do both. TREND 5 The idea of using resources better resonates well with both clients and employees – from a financial perspective, from a social perspective, and from an environmental perspective. Increased connectivity and an increase in work hours have led to many discussions regarding work/life balance, or more realistically, work/ life integration. This is incredibly important for companies to address; Right Management’s study finds that employees are more concerned with work/life balance than with making more money. TREND 6 Rapid adoption of collaboration tools Integration, not just interoperability Workspace is evolving ‘super mobility’ – By 2018 6:1 mobile to pc Browser based collaboration solutions Meetings as you know them are changing for the better
- Lots of talk about data or big data. Remember data is only one element. We need big thinking too Sainsbury KPIs SLAs Law of deminsihing terms
- 1. Because leaders cannot be physically present to manage and control, the only way they can be sure their people are working in a concerted effort is to create a shared vision, guiding values and clearly articulated strategies. Although a lot of lip-service has been given to this subject, less than 10% of the companies we’ve surveyed and observed have a clear vision that is really understood and embraced throughout the company. As companies continue to expand, lack of a guiding framework will cause more serious problems unless leaders at all levels understand this is one of their primary responsibilities. 2. It used to be that strategy was the province of the top of the organization, and the bottom was responsible for execution. We have learned this disconnects leaders from the realities of the organization. Leaders at all levels need to think both strategically and tactically. “Managing the Mid-Space” describes seven things leaders need to do to connect the mid-space between the vision and execution. 3. The development of leadership capabilities is a business issue. There is no longer a separation between soft and hard. Leaders need to understand that they are responsible not only for business results but also for developing future leaders. Therefore they must hold their people as accountable not only for delivering results but also for how they accomplish them. 4. We must shift from traditional approaches to solving problems to utilizing the perspectives that others bring because of their gender, nationality, etc. If there is any question in your mind about this, watch this wonderful video clip of Halla Tomasdottir‘s Ted Talk on December, 2010 on how her financial services firm used 5 traditionally “feminine values” to help Iceland recover from their economic collapse in 2008. Tomasdottir emphasizes that feminine is not better than traditional male. We must adopt a “both/and” mentality and embrace the richness that is missing. 5. As companies expand and become more complex, no matter what organizational structure is in place, people must work with each other across reporting lines. A leader will no longer be able to say, “Do it because I told you so.” Your ability to influence is dependent on your credibility and character. 6. One person cannot have all the answers, nor can one group. The complexities of the organizations and the challenges they face demand that work be organize around the right people, regardless of what department they reside. Silos didn’t work well before. They are impossible in this world. 7. Technology has created many of these challenges. It also holds the answer. Nothing will ever replace the value of face-to-face time, but the reality is that most teams will be working together at great physical distances. 8. Organizations are made up of people. When we take a big picture and long-term view, we cannot afford to treat employees as commodities. For organizations to be effective and sustainable in the long-term, leaders must take into account the social and environmental impact of their actions.