A customer feedback software is used to receive feedback from your customers via different channels of communications to assess their satisfaction with the services or products on offer. This customer feedback software is generally used to record and analyze feedback from customers on a particular product or service which they have experienced from your company.
1. 17 Best SurveyMonkey Alternatives
Are you a regular user of SurveyMonkey online survey platform? And are you searching for
potential SurveyMonkey Alternatives?
Surveys are everywhere, and whenever we think of setting up a company, we need people’s
constant feedback to improve ourselves. It is an important necessity but it is tough to design a
survey on our own. Typing it, structuring it correctly, and distributing it is tedious work. So it
is always better to look out for effective survey software to help you make the job easier.
If you’re looking for a survey solution that rivals the excellence of SurveyMonkey, you’ve
come to the right place. For making the research easier for you, we have listed some of the
best SurveyMonkey alternatives.
Each option offers its own unique set of features and advantages, so it’s important that you
consider all of them before making your decision. We hope you find this post helpful and that
it helps you find the perfect survey tool for your needs!
What is SurveyMonkey?
SurveyMonkey is one of the leading online survey creator. It is a well-renowned SaaS
survey platform that dates back to 1999 and is used by businesses and researchers worldwide.
It’s simple to use and can be accessed from any device or computer.
There are many features that make SurveyMonkey an ideal choice for research projects and
marketing surveys. This online survey creator provides free survey questionnaires, more than
15 question types and it allows users to put up custom logos and branding. It features text
analysis for categorizing open-ended responses, filtering, and cross-tabbing options to
analyze data.
Some of the most popular paid options include premium features like online survey creation,
email survey delivery, and more. There are also a number of free options that offer a limited
number of surveys but are still powerful survey tools.
But, at certain times we think of choosing an alternative to this otherwise perfect survey
maker. This is when we should explore the market and search for better SurveyMonkey
alternatives.
Why look for SurveyMonkey alternatives?
If you’re looking SurveyMonkey alternatives, here are some of the most common reasons
why users choose to go that route.
Some users find survey invitations designed on alternative platforms to be more
engaging and capture respondents’ attention better.
Users often experience problems with data collection or survey design.
2. Alternative survey builder has better protection features and is easier to configure.
Users look for an SurveyMonkey alternatives because of its poor survey design.
Users find it difficult to export data in a usable format.
17 Best SurveyMonkey Alternatives & Competitors
Surveys can be tedious, time-consuming, and often require a lot of data entry. That’s where
survey tools like SurveyMonkey come in. But, if you’re looking for something better, here
are 17 SurveyMonkey alternatives that you should consider.
They vary in features, pricing, and user interface, so it’s important to research each one
thoroughly before making a decision. Some of the best survey tools include:
1. Fynzo
A strong and comprehensive collection of tools are used to meet the different organizational
demands of Fynzo. Their support team responds to their clients’ problems around-the-clock,
seven days a week, and listens to their worries.
Fynzo offers a robust online survey maker – Fynzo Survey, which comes with modern
features and multiple customization options.
Key Features
It includes a practical and user-friendly survey builder interface.
You may make questions using NPS, Likert scales, smileys, star ratings, and other
formats.
Create jump logic, custom variables, pipelines, and other sophisticated survey
features.
Send surveys through a number of social media platforms, incorporate them into your
website, or use QR codes, for example.
Analyze cross-tabulation reports, trend reports, and other sorts of reports you’ve
gotten in various forms.
Make certain that you have reports that include a variety of emails.
Participate in group initiatives like survey creation and report analysis.
It’s a great and fantastic concept to personalize your surveys with your company’s
backdrop, theme color, and logo.
The information may be downloaded in a number of forms, including Excel, CSV,
SPSS, and PDF, or saved to Google Sheets.
3. You may connect to popular applications like Facebook Pixel, Slack, Google
Analytics, Zapier, and more.
The Fynzo Survey has applications for both Android and iPhone. The smartphone app
allows you to create surveys, distribute them, and see or download the results.
Even if you aren’t online, you can still gather data with the Fynzo mobile app. Your
collected data will be backed up as soon as your device has an internet connection.
While completing surveys on your mobile app outdoors, capture geolocation.
Pricing
All of these incredible capabilities are available with Fynzo Survey for as low as $17 per
month. Fynzo Survey is the greatest of the SurveyMonkey alternatives because of its
cutting-edge features and flexible pricing options. Try it for free now.
2. Qualtrics
Qualtrics is a leading form creator provider with great features and capabilities that make it
perfect for businesses of all sizes. It also has a wide range of survey types that suit different
business purposes. Overall, Qualtrics is one of the better SurveyMonkey alternatives and
an excellent choice for any business looking for quality data analytics tools at an affordable
price!
Key Features
Over 100 question types
Its user interface is easy to use and navigate
Making data collection quick and efficient
It also offers market research surveys
The user-friendly interface means you’ll be able to collect data easily and quickly
Choose from over 30 different graph types to formulate real-time web and email
reports
Export data to Word, PDF, PowerPoint, SPSS or other CRM application
Third-party integrations are a weak point for this particular online survey tool. Along with
this, they do not provide options to autosave responses and respondents end up losing pre-
entered data. So if you are interested in alternatives to Qualtrics, you can check our blog on
that.
Pricing
4. This is one of the SurveyMonkey alternatives that has a free plan available. Plans cost
between $1,500 and $5,000 per year for premium options.
3. QuestionPro
QuestionPro is an online form creator that offers a vast variety of templates that can be used
to design surveys. This alternative to SurveyMonkey provides the option of creating
personalized surveys using more than 30 question types. Apart from these features,
this online form creator supports more than 75 languages along with images and videos.
Key features
Advanced features like text piping, branching, looping, skip logic, etc.
Data export option to Dropbox, Excel, or Google drive
Cost-effective and provides 24/7 customer support
Customizable survey themes
The option of adding images and videos
Pricing
It offers both free and licensed options. The paid plans offer special features like theme
customization; skip logic, advanced selection of question types, and text piping.
4. Typeform
Typeform is a form builder that allows you to collect data from your customers in an easy
and efficient way. This alternative to SurveyMonkey offers a wide range of integrations to
make data collection even easier, making it ideal for businesses of all sizes.
Key Features
This alternative to SurveyMonkey is capable of generating forms, landing pages, and
surveys.
Because it comes with an integrated online form builder, it enables you to simply
construct customised forms without the need for any knowledge of coding.
It also enables you to use it for all of your company’s purposes, like enrolling users
and gathering data, among other things.
Using its drag-and-drop user interface, designing forms is a child’s play and takes
very little effort.
It provides a wealth of customization possibilities, giving you the freedom to be
creative with the arrangement of the fields on your form.
5. Because it does not require users to register or sign up for anything, it is an excellent
solution for situations in which you wish to gather data online without asking users to
provide any personal information about themselves.
Pricing
Prices might range from $25 to $83 per user and per month, depending on the plan that you
choose, but all things considered, it is an investment that is well worth it.
5. SoGoSurvey
SoGoSurvey is one of the most popular survey platforms on the market today, and it offers a
wide range of features that make it perfect for businesses of all sizes. It integrates with a
number of other apps, making data collection even easier and more efficient.
Key Features
It provides a variety of questions that you may choose from in order to get the
information that you want.
In addition, the marketing features of SoGoSurvey will assist you in tracking the
performance of your surveys, allowing you to further enhance the quality of your
responses over time.
It is available on several platforms.
It has features that can be customized to meet the requirements of every user.
Additionally, it is an excellent tool for customizing surveys, keeping track of replies,
and constructing intricate questions.
Pricing
This SurveyMonkey alternatives free version offers unlimited surveys with unlimited
questions but only allows a collection of 200 responses per year. It is offered for a broad
variety of prices, ranging from $25 to $99 per month.
6. Qualaroo
When it comes to survey research, Qualaroo is an essential tool. This alternative to
SurveyMonkey provides a simple interface that can be used on your computer or smartphone,
making it accessible anytime and anywhere.
Key Features
Individualized product naming and presentation
The capability to collect insights fast via the use of popup requests for comments
Exit surveys to assist in comprehending the reasons why users leave pages
6. Pricing
The Essential plan offered by Qualaroo has a starting price of $80 USD per month, and all
paid plans include a free trial period of 15 days.
7. SurveySparrow
SurveySparrow is a great survey tool for small business owners. This alternative to
SurveyMonkey offers more features and customization options than other alternatives,
making it the perfect choice for businesses of all sizes.
Key Features
There are many different sorts of surveys, such as offline kiosks, basic forms, chat
surveys, assessments based on the net promoter score (NPS), and 360-degree
evaluations.
Facilitates the distribution of surveys through a variety of channels, including email,
QR codes, SMS share, social media share, and more.
Fits the needs of a number of different enterprises.
Pricing
This alternative to SurveyMonkey offers a range of prices starting at $0 and increasing to
$449 per month (billed annually).
8. LimeSurvey
LimeSurvey is one of the most popular survey platforms online. This alternative to
SurveyMonkey offers a wide range of features that make it perfect for gathering feedback
from your users. Plus, its customer support team is available 24/7 to help you out with any
issues or questions you might have.
Key Features
Offers the tools that are required for organizations of any size in order to handle client
information in an effective manner.
It is an adaptable and simple-to-use form builder.
Developing many kinds of forms, including surveys and questionnaires
The construction of forms using dragging and dropping
Automatic email submission
Simple interface
Pricing
7. It is offered at a broad variety of prices, ranging from $0 to $74 per month.
9. Alchemer
The Alchemer program formerly known as SurveyGizmo is user-friendly online form
builder that company owners may put to use to gather information from their staff members
and clients. All in all, it is one of the alternatives to SurveyMonkey worth considering if your
interests include research studies or market research in general!
Key Features
It includes a user-friendly UI and an integrated chat function, which makes it simpler
to communicate.
It offers a variety of surveys to choose from.
Additionally, it is accessible on several platforms, which makes it a fantastic option
for research teams.
Allow you to connect with your customers and collect data easily.
You can also add forms from outside sources
Pricing
Depending on the plan that you choose, the cost might range anywhere from $49 to $249 per
user and per month. However, the investment is well worth it in the long run.
10. Feedier
Feedier is an online survey tool that offers a wide range of question types to choose from—
from demographic data collection to product inquiries. Additionally, This is one of the few
alternatives to SurveyMonkey that integrates tightly with Google Analytics so you can see
how your visitors are interacting with your surveys in real-time.
Key Features
Makes it possible for you to develop interactive feedback forms that offer a new level
of engagement for your company.
The survey creation process may be completed in a matter of minutes with the aid of
Feedier’s user-friendly form builder
Allows for extensive customization
Provides in-depth reports that assist you gain a visual view on what your consumers
or staff have to say about your brand’s endeavors.
Pricing
Pricing is set at $60 for every 1,000 answers received each month.
8. 11. SurveyNuts
SurveyNuts is a survey tool that can be aptly used for various research purposes.This is one
of the alternatives to SurveyMonkey that has everything you need in one place, from
customer satisfaction surveys to market research.
Key Features
The platform has a pretty excellent designer that allows you to develop surveys with
fantastic visuals that your respondents will be interested in.
You have the ability to design surveys and polls in a variety of formats, including
image polls, text polls, interactive polls, and more.
You can use its conditional logic and branching capabilities to construct quizzes using
it.
The ability to quickly and easily share your polls and surveys with anybody and
obtain in-depth statistics and analytics about the answers that you have received.
Pricing
There is a free version available. Upgrades are required if you want access to more features
and replies.
12. ProProfs Survey Maker
There’s no doubt that survey tools are indispensable for marketing research. One such
SurveyMonkey alternative worth mentioning is ProProfs Survey Maker—a user-friendly
software that allows you to create surveys quickly and easily.
Key Features
Detailed reports
Its capacity for integration with systems is its
User-Friendly Control Panel
Real-time notification
Multi-Language support
Competitive pricing
No advertisements
Pricing
9. There is a free trial period of 15 days available, while the Essentials plan begins at $0.05 per
answer per month (paid yearly), and the Premium plan begins at $0.10 per response per
month (billed annually).
13. Survicate
Survicate is a SurveyMonkey alternative that allows you to create surveys, manage responses,
and analyze results. It has a simple user interface and fast response times—surveys can be
submitted within minutes of being created. This makes it ideal for research purposes or for
market research studies.
Key Features
In a nutshell, you may develop, distribute, evaluate, and take action based on
customer feedback with the help of Survicate.
It enables companies to monitor their customers’ reactions to the evolution of their
goods and services over time.
Using this tool, you can create surveys, lead capture forms, etc.
There are free plans as well as premium options that offer more features and
flexibility.
Pricing
The free plan provided by Survicate is quite restricted, and it only allows you to gather a
maximum of 25 replies per month. The paid plans begin at $79 per month.
14. Crowdsignal
Crowdsignal, formerly PollDaddy, is a great SurveyMonkey alternative that offers several
valuable features for businesses. It has a user-friendly reporting system that makes data
analysis easier, and its mobile app makes surveys more convenient to take.
This SurveyMonkey alternative specializes in creating polls. They have a streamlined
interface that makes poll-making easier than before. These quick polls can be embedded on
social media sites, WordPress, etc with the utmost ease.
Key Features
Integration with WordPress is simple and straightforward
A straightforward user interface, which makes the construction of polls simple.
Sharing features on well-known platforms such as WordPress, Twitter, and Facebook,
in addition to email
Pricing
10. A free version of Crowdsignal is available, but with certain restrictions. Premium
subscriptions, on the other hand, start at $15 per month and provide you access to an
unlimited number of poll votes as well as data exports and other capabilities (billed annually).
15. Google Forms
Google Forms is a universal application used to collect data and it is mostly used as a form
creator or a quiz maker. This is one of the completely free SurveyMonkey
Alternatives that is simple and easy to use. Its mobile-friendly nature makes it a hit among
the majority of Gen Z. Though its lack of advanced features makes professionals steer clear
of this app mostly.
Key Features
Its completely FREE
Ease of use
You can add images, videos, and custom logic
Real-time response information
Drag and drop question type
This SurveyMonkey alternative does not possess the advanced features required for in-depth
data collection and analysis. Surveys cannot be scheduled and automated like it can be done
in more advanced form makers. So most professionals do not prefer this particular software.
So you might be interested in alternatives to Google Forms, you can check our page on that.
Pricing
This SurveyMonkey alternative is completely free to use.
16. GetFeedback
This is one of the SurveyMonkey competitors that helps users to create and send out
mobile-friendly surveys. On GetFeedback Surveys can be designed effectively with your
brand logo and it also provides pre-designed survey templates.
Key Features
Easy to integrate
Can be quickly created and thus, saves your time
Answer piping and merge field options
Built-in analytics tool creates summary reports
Exports user’s responses to third-party applications
11. This app has serious limitations. Limited question types and features are a major put-off for
users. Also, they do not have a very strong tech support for which the reviewers were
disappointed in the team.
Pricing
You will need to contact the sales team to get the prices of this SurveyMonkey competitor.
17. Zoho Survey
Zoho Survey is one of the SurveyMonkey competitors that make the formatting of surveys
easier than before. There are more than 25 question formats to choose from. Also, the
formatting simply requires a drag-and-drop question placement. Some key features of this
online form maker are:
Real-time reporting and analytics features
Templates are available in more than 30 languages
Integrates with many collaboration tools
SSL certified
Use of CAPTCHA and multiple response protection options to prevent spamming.
It’s simple software makes survey creation a matter of minutes.
Pricing
A free trial of the application is available to be used if you want to test out the application
before you make a purchase. The paid subscription of this SurveyMonkey competitor starts at
$10/month.
Conclusion
It’s no secret that SurveyMonkey is one of the most popular survey tools on the market.
However, with the rise of online survey tools, there are many survey alternatives available. If
you are having a hard time creating surveys with SurveyMonkey you should try out these
tried and tested alternatives. Moreover, you should select the alternative to
SurveyMonkey which best suits your needs.
By considering an alternative to SurveyMonkey, you can be sure to find a tool that meets
your needs and requirements. So, what are you waiting for? Start exploring these survey
alternatives today!
Know any more alternatives apart from the ones stated above? If so, feel free to comment
below!