2. Weidenhammer is a full-service IT consulting firm that has been providing technology solutions for
improved business performance since 1978. In today’s increasingly competitive marketplace, Weidenhammer
offers technology services and solutions that focus on enhancing business performance by effectively
leveraging and extending corporate knowledge and resources, improving workflow and business processing,
reducing information technology costs, and redefining how organizations securely access and manage their
information assets.
For more than 35 years, Weidenhammer has been recognized as a trusted advisor, committed to ensuring the
long-term success of our clients’business goals and technology strategies.
Including its headquarters in Reading, PA, Weidenhammer maintains eight offices in Pennsylvania, Michigan,
Colorado, and Arizona, and has 200 professionals on staff.
For additional information, visit our website at www.hammer.net, or call 866.497.2227
About Weidenhammer
3. Introduction
Network Operations
Center (NOC) Services
Remote Monitoring & Management
Technology Help Desk
Infrastructure as a Service (IaaS)
Managed Application Hosting
Co-Location Services
Web Hosting
Software as a Service (SaaS)
Messaging & Collaboration
E-mail Archiving
E-mail Encryption & Web Defense
E-mail Defense
Hosted VoIP
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Table of Contents
4. All organizations have distinct needs they must
consider when planning and operating. When the time
arrives to weigh the pros and cons of developing or
advancing your business, budgetary constraints and
concerns typically take precedence.
Weidenhammer’s experience in managing technology
for a wide variety of organizations has translated into
the development of industry-leading best practices
that will put your budgetary concerns at ease without
sacrificing the critical performance you demand.
The recent progression of cloud computing services
and corresponding benefits are well documented:
improved operational efficiency, enhanced perfor-
mance and controlled or reduced operating costs to
name a few. Weidenhammer, in business for 35 years,
continues to be at the forefront of this information
technology development.
Recognizing the value and need for cloud services
going forward, Weidenhammer has a division with-
in our organization specific to this area. Branded
as HammerCare, this group studies, develops and
distributes an array of Cloud computing services
designed to improve performance, resource utilization
and cost efficiency.
We’re transforming business in
a highly competitive global
business environment.
“ “
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5. Key benefits of these
services include:
• Significant decrease in downtime
• Improved network and hardware
performance
• Lower costs and increased efficiency
via smart resource allocation
• Protection against security breaches
• Increased employee productivity
by automating routine administrative
functions
Remote Monitoring and Management
Our Remote Network Management and Support services ensure the optimal performance and administration
of your network infrastructure. Through a combination of network and device monitoring, scheduled
administration, problem determination and remediation, and onsite support,Weidenhammer can offer value-
added services that supplement your IT resources and provide proactive management of the network.
Network Operations Center (NOC) Services
We manage your network,
so you can manage your business.
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6. Key Benefits:
• Control or reduce operating costs
• Focus internal IT resources on core
business requirements
• Outsource help desk services, quicker
and more cost-effective than building
internal staff
• Eliminate the strain on your resources,
staff and infrastructure
• Available outside of your normal
work hours
Technology Help Desk
Weidenhammer’s Technology Help Desk solution offers
an affordable, scalable, highly-skilled technical call
center, available 24 hours a day, 7 days a week. This
solution is completely customizable to meet your IT
support needs on either a full or part-time basis.
We Never Rest!
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7. Managed Application Hosting
Weidenhammer’s Managed Application Hosting improves portability,
manageability, compatibility, and recovery of applications.
Weidenhammer provides hosting through our network of data
center locations, all of which are SSAE16 Type II accredited. There is
also a state-of-the-art Network Operating Center (NOC) located in
our corporate offices in Wyomissing, PA. Weidenhammer special-
izes in providing mission critical application hosting for a wide
range of support requirements including high availability,
management of Web, application, and database servers.
Infrastructure as a Service (IaaS)
Relax... We got this!
Benefits:
• Improve time to market by leveraging
our data centers and managed services
to quickly roll out and support mission-
critical applications
• Reduce upfront costs by allowing you
to buy infrastructure and management
on demand as a service, rather than
investing in assets and hiring new
personnel
• Mitigate risk in an environment of
rapidly changing technology and
security issues through constant
monitoring and improvement
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8. Co-Location Services
Weidenhammer’s co-location services provide
your business with the features of a large IT
department, without the costs. Weidenhammer’s
services allow you to delegate the day-to-day
management and administration of your host-
ing or application servers to our skilled profes-
sionals. You can also leverage our SSAE16 Type II
certified data centers to provide optimal power,
monitoring, security, availability, bandwidth and
connectivity. Weidenhammer resources provide
continual administration, backup and recovery,
monitoring and reporting, and optimal perfor-
mance of your mission-critical applications.
Technology in your business,
without the Headaches.
Benefits:
• Improved availability and efficiency
• Better operational performance
• Scalability to meet your needs
• Detailed reporting
• Better visibility and accountability
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9. Web Hosting
Weidenhammer’s Web hosting services complement our application
development services. Web applications are deployed on shared Web
servers and database servers to reduce costs to our clients while
leveraging common tools and technologies required by many sites
on a single server.
Web hosting packages
are available to include
the following:
• DNS Hosting
• Dedicated IP Address
• FTP Access
• E-mail Hosting
• Spam Filtering
• Statistics Reporting
• 24-hour support
We keep you running smoothly on
the Information Super Highway.
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10. Messaging &
Collaboration
Weidenhammer uses Microsoft Exchange,
the most popular and effective e-mail and
collaboration platform available for business
use. This communication tool will aid your
organization’s communication practices in
the following areas:
• Improve communication
with peers
• Improve communication
with customers
• Increase employee productivity
Features:
• No software to buy
• No hardware to buy
• Rapid deployment
• Easy administration
Software as a Service (SaaS)
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11. E-mail Archiving
A recent study has indicated that
79% of all businesses now accept
e-mails as written confirmation of
approvals or orders. In addition,
83% of a business’s critical data
can be found in its e-mail. As a
result, Weidenhammer provides a
cost-effective, reliable service that
archives your e-mail in a secure
setting, while still providing easy
access.
This isn’t your high school
library’s card catalog!
Features:
• Reduce legal exposure with message
archiving
• Back-up data in real-time
• Provide advanced search options and
fast, accurate information retrieval
• Search within attachments
• Perform message restore in seconds
• Enhance business continuity
Benefits:
• Self-service for end users
• Regulatory compliance
• E-Discovery steamlined
• Reduced IT workload
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12. Weidenhammer’s e-mail encryption and Web Defense capabilities are an essential component for any
business. Stop for a second and contemplate the business impact of your information falling into the wrong
hands. A successful e-mail encryption solution prevents competitors from intercepting information they can
use for their own benefit. Regardless of the information you are trying to protect, you are assured that your
information is safe.
On the Web side, Weidenhammer offers a solution to secure Web threats with our Software-as-a-Service
protection. Weidenhammer’s protection offers effective perimeter protection and economical control over
unauthorized, unproductive workplace Internet access and bottom line cost-savings.
E-mail Encryption & Web Defense
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13. Features:
• Prevent malware from infecting PCs
fromWeb activity
• Provide anti-phishing measures to
promote a safer work environment
• Increase network capacity by limiting
access to bandwidth-intensive use with
extensive URL filtering capabilities
• Limit corporate liability due to
employeeaccesstoinappropriatecontent
Benefits:
• Lower IT costs associated with
removing malware from infected PCs
• Increase network capacity by limiting
on-the-job surfing and blocking
unauthorized downloads
• Limit corporate liability due to
employee access to inappropriate
content
• Protect employees from fraud and the
company from data theft and
regulatory compliance violations
The best defense is a good offense!
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14. We’ll lock it up and
hand you the key.
E-mail Defense
Weidenhammer provides an e-mail defense solution that utilizes
sophisticated intelligent programming to produce highly accurate
threat protection that detects, filters and controls spam.
Features:
• Spam, viruses, worms, and phishing
threats are blocked outside the network
• No integration or migration required
• Activation with a simple MX record
redirection
Benefits:
• Increase productivity
• Effectively block 99.7% of all spam
• Fewer threats mean less desktop
cleanup and maintenance
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15. Features:
• Visualize the entire mobile
computing environment
• Manage users, devices,
documents and applications
across the enterprise
• Secure corporate data and
enforce compliance
Benefits:
• Greater visibility over mobile devices
• Manage the latest technology without
the need for costly change
management exercises
• Integrated reporting and analytics,
users gain a significant level of
actionable insights into their entire
mobility landscape
• Easily define and implement
compliance enforcement rules for
smartphones and tablets to deal
with specific events and changes
• Gain access to business documents
on mobile devices while still ensuring
complete visibility and control
Access your data anywhere and anytime.
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16. Weidenhammer is a Cisco Premier Partner. We pro-
vide consulting and technical expertise in the design,
implementation and support of Cisco’s Unified Com-
munications solutions. Weidenhammer engineers are
experts in the following areas:
• Voice
• Security
• Wireless
• Network management
Our extensive experience supporting mission-critical
datanetworks,combinedwithourknowledgeofCisco
IP Communications, makes Weidenhammer uniquely
qualified to assist in leveraging all the benefits of IP
Communications, while still ensuring the network is
properly designed to provide optimal performance
and reliability.
Hosted VoIP
Communicate and Collaborate
Drop us a line anytime.
• Collaboration
• Video
• Presence
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17. Reading, PA (Corporate) | Lehigh Valley, PA | Lancaster, PA | Philadelphia, PA | Kalamazoo, MI | Denver, CO | Mesa, AZ