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For VARs and MSPs | Why Resell Kaseya


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Opportunity for VARs and MSPs to help SMBs manage services and save IT management costs. Content includes the following: About Kaseya; Why sell/resell Kaseya; Prospecting; Creating opportunities and registering deals; And how to engage. Presented by Kaseya. March 2014

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For VARs and MSPs | Why Resell Kaseya

  1. 1. Reselling Kaseya How to Make Money Reselling the #1 IT Management Solution for SMB 2014
  2. 2. Agenda • About Kaseya • Why sell Kaseya • Prospecting • Creating opportunities and registering deals • Need more information? Who are your contacts? • Next steps 2
  3. 3. About Kaseya • Founded in 2000 • Over 10,000 customers and a presence in over 20 countries • Award-winning IT systems management software offered as SaaS and on-premise • Serving customers across industries including government, military, retail, healthcare, education, financial, and more • Serving both Managed Service Providers and IT departments • Gartner Magic Quadrant 2013 – Visionary: Client Management Tools • New management team and backing from Insight Venture Partners in 2013 • New acquisitions: – Rover Apps for BYOD – Zyrion Traverse for Cloud & Network Monitoring – 365 Command for Office 365 administration 3
  4. 4. Key Technology Trends Major changes in how we deliver reliable, secure, and readily available IT services 4
  5. 5. Challenges • Scale – Number of devices and apps – On-premise and cloud infrastructure • Complexity – Myriad types of devices – Hybrid environments • Management – New tools for new challenges – Integration with existing tools – Skills to implement and manage 5
  6. 6. The Solution • Integrated IT management for the new world – Cloud, on premise, hybrid, virtualized and distributed environments – Applications and infrastructure – Monitor and manage business services – Enable and embrace mobility – Deliver via the Cloud – Centralized management of new and existing technologies – Centralized information for proactive management 6
  7. 7. Kaseya Empowers IT Users & Leaders IT Audit & Assessment Discover, document, and assess existing IT infrastructure IT Remediation Correct problems with existing IT infrastructure – on site, remotely, or automatically IT Performance Monitoring Monitor and report on the performance of the existing IT infrastructure IT Operations Management Secure, operate, backup and maintain IT infrastructure Discover Assets Manage Networks Automate Tasks & Services Validate Performance & Compliance IT Support Resources to respond to IT incidents – automatically
  8. 8. Kaseya Professional – All in One Kaseya Essentials • Agent Monitoring • Agent Procedures • Audit and Inventory • Backup • Info Center & Reporting • Live Connect • Mobile Management • Network Discovery • Network Monitor • Patch Management • Policy Management • PSA Integration • Remote Control • Ticketing • Time Tracking • Service Billing 8 VSA Kaseya Add Ons Directory Services, Desktop Policy Management, Desktop Migration, Service Desk, Data Backup, Antivirus, Antimalware, Imaging and Deployment, Software Deployment & Update, Endpoint Security IT Systems & Network Management Cloud Monitoring & Management Kaseya Traverse • Virtualization & Cloud Monitoring • Network Performance Monitoring • Network Configuration Management • Business Service Management • Service Level Management • Data Center Monitoring • Application Monitoring • Topology Discovery & Mapping BYOD Management Kaseya BYOD • Secure Browser • Secure Apps & Files • Secure Email • Secure Documents Starting at $4.75/mo MSRP Starting at $980/mo (100 minimum) MSRP Starting at $600/mo MSRP
  9. 9. Partner Validation Some of our 10,000+ VARs, Managed Service Providers, SIs, and Distributors
  10. 10. Why Resell Kaseya • You can make a LOT of money • Its unique – Low end tools only address parts of the IT problem – High end solutions are very expensive to buy and maintain • It benefits SMB by solving big IT management problems • It saves your end users time & money 10
  11. 11. VAR returns in Year 1 – EXAMPLE SCENARIO Deal Size < $10K $10K to $20K > $20K Initial Deal Margin 20% 20% 20% For eligible Resellers
  12. 12. Positioning Price of offering Completeness of solution
  13. 13. What are the benefits • For End Users – Lower IT management costs – Fewer network outages and security impacts – Rapid payback – Higher productivity and higher end-user IT satisfaction scores • For VARs and SPs – Higher margins – More spifs – Proven source for easier renewals – Enhanced End User loyalty 13
  14. 14. End user returns Substantial financial return Significant productivity improvement
  15. 15. Where to start? Need Network Management? • Target customers who buy & manage – Servers, routers, PCs, tablets and smartphones – Business critical apps, ERP, HR • Ask pain point questions – How distributed is your IT? Are your assets heterogeneous? – Do you get real-time alerts when servers, apps, or routers fail or get info on when to investigate potential SEV2 & SEV3 issues? – Do you have a dashboard that gives you visibility to network performance? – Do you need a robust network management solution for an SMB price? 15
  16. 16. Creating Opportunities – EXAMPLE WEB FEED Kaseya skus are in your catalog
  17. 17. Registering Deals – Kaseya Partner Portal
  18. 18. We are here to support you General Inquiries 415.694.5700 Channel Sales – Roger Hodskins 415.694.5700 x 1309 Pre-Sales Support – Andy McGovern 415.694.5700 x 1938 Marketing – David Castro 415.694.5700 x 1374 Washington Oregon California Nevada Idaho Montana Wyoming Colorado Utah New Mexico Arizona Texas Oklahoma Kansas Nebraska South Dakota North Dakota Minnesota Wisconsin Illinois Iowa Missouri Arkansas Louisiana Alabama Tennessee Michigan Pennsylvania New York Vermont Georgia Florida Mississippi Kentucky South Carolina North Carolina MarylandOhio Delaware Indiana West Virginia New Jersey Connecticut Massachusettts Maine Rhode Island Virginia New Hampshire Michigan (upper penisula) Alaska Hawaii
  19. 19. Where to go for more info • • • • • Kaseya Partner Portal 19 @kaseyacorp/company/kaseya/KaseyaFan