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Deloitte Digital 1
Deloitte Digital 2
Sketching and
visual storytelling:
Tips & tricks
Sketching and visual storytelling:
Why is it important?
Design thinking &
service design principles:
1. It’s user-centered
2. It’s co-creative & multi-disciplinary
3. It revolves around tangible touchpoints
4. It is holistic (the ‘bigger picture’)
5. It’s visual
Sketching plays an
important role in
all of these
principles
Design thinking &
service design principles:
1. It’s user-centered
2. It’s co-creative & multi-disciplinary
3. It revolves around tangible touchpoints
4. It is holistic (the ‘bigger picture’)
5. It’s visual
Everything starts
with a sketch…
A typical workshop…
Results in a concept…
…Which is then visualized and polished
…to a final infographic, poster or visual
It can be used to explain the key elements of a concept
It can be used to explain the key elements of a concept
Or to convey a new customer journey in the form of a story…
And can even be used to visualize the process of a workshop you’re about to give
Principles of effective
Sketching & visual
storytelling:
1. Keep it simple, but lively
2. Use metaphors and icons to make it
memorable
3. Composition and framing are key
4. Layer your story and link it
Deloitte Digital 21
1. A few lines can say a lot
2. Use emphasizing lines to make it lively
3. Use facial expressions if emotions play a role
4. Straight, clean lines
Try it yourself for 5 min:
Draw a happy scholar and a dancing teacher
Deloitte Digital 22
Deloitte Digital 23
Now you! draw symbols/icons for:
1. Connectivity
2. Action
3. Human-product interaction
4. Ecosystem
5. Disruption
Deloitte Digital 24
• What’s the purpose of you
drawing?
• Is it a chronological story, concept
explanation, a storyboard?
• 3 sec, 30 sec, 3 min rule
• Close up vs long shots
• End personally!
Deloitte Digital 25
• Pay attention to framing your story and the way
characters are positioned
• Left: use dividers to increase interaction and
connection
• Right: form follows content – decide how much
content you want to show before you draw the
container
• Pay respect to perspective and the visual
relation between shapes and bodies.
• Be careful where you ‘cut off’ your objects
Deloitte Digital 26
• Link nodes and show their interaction
• Layering to create depth of field
• Scale and use of metaphors
• Symbols and icons
Deloitte Digital 27
Catchy, personal and engaging opening
Key facts, USPs or 3 most importants
aspects of your story
Process overview with end result
Benefits for the company
Deloitte Digital 28
Final assigment.
We need a…
1. Favorite family member
2. Last purchased product
3. Favorite spot
4. Key emotion
Now:
Brainstorm (5 min), choose your format (customer journey,
infographic, storyboard) and try to apply the 5 principles!
Deloitte Digital 29

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UXCampNL: Sketch workshop slides by Frank van de Ven

  • 4. Sketching and visual storytelling: Why is it important?
  • 5. Design thinking & service design principles: 1. It’s user-centered 2. It’s co-creative & multi-disciplinary 3. It revolves around tangible touchpoints 4. It is holistic (the ‘bigger picture’) 5. It’s visual
  • 6. Sketching plays an important role in all of these principles Design thinking & service design principles: 1. It’s user-centered 2. It’s co-creative & multi-disciplinary 3. It revolves around tangible touchpoints 4. It is holistic (the ‘bigger picture’) 5. It’s visual
  • 9. Results in a concept…
  • 10. …Which is then visualized and polished
  • 11. …to a final infographic, poster or visual
  • 12.
  • 13.
  • 14.
  • 15.
  • 16. It can be used to explain the key elements of a concept
  • 17. It can be used to explain the key elements of a concept
  • 18. Or to convey a new customer journey in the form of a story…
  • 19. And can even be used to visualize the process of a workshop you’re about to give
  • 20. Principles of effective Sketching & visual storytelling: 1. Keep it simple, but lively 2. Use metaphors and icons to make it memorable 3. Composition and framing are key 4. Layer your story and link it
  • 21. Deloitte Digital 21 1. A few lines can say a lot 2. Use emphasizing lines to make it lively 3. Use facial expressions if emotions play a role 4. Straight, clean lines Try it yourself for 5 min: Draw a happy scholar and a dancing teacher
  • 23. Deloitte Digital 23 Now you! draw symbols/icons for: 1. Connectivity 2. Action 3. Human-product interaction 4. Ecosystem 5. Disruption
  • 24. Deloitte Digital 24 • What’s the purpose of you drawing? • Is it a chronological story, concept explanation, a storyboard? • 3 sec, 30 sec, 3 min rule • Close up vs long shots • End personally!
  • 25. Deloitte Digital 25 • Pay attention to framing your story and the way characters are positioned • Left: use dividers to increase interaction and connection • Right: form follows content – decide how much content you want to show before you draw the container • Pay respect to perspective and the visual relation between shapes and bodies. • Be careful where you ‘cut off’ your objects
  • 26. Deloitte Digital 26 • Link nodes and show their interaction • Layering to create depth of field • Scale and use of metaphors • Symbols and icons
  • 27. Deloitte Digital 27 Catchy, personal and engaging opening Key facts, USPs or 3 most importants aspects of your story Process overview with end result Benefits for the company
  • 28. Deloitte Digital 28 Final assigment. We need a… 1. Favorite family member 2. Last purchased product 3. Favorite spot 4. Key emotion Now: Brainstorm (5 min), choose your format (customer journey, infographic, storyboard) and try to apply the 5 principles!