Healthcare and Wellness Solutions from Flowian

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Flowian Solutions
B2C Solutions for Healthcare and
Wellness Industry

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Flowian Offerings
 Increase Customer Footfall
 Enhance Customer Experience
 Ecosystem Integration
 Brand Building
Doctor Self
Service Mobile
Application
Integration of
service provider
ecosystem
Patient Self
Service Mobile
Application
Acquire Retain Grow
Digital Campaign Management & Analytics
Patient Relationship Management

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Customer and Campaign Management
Current
ERP
CRM
Solution
Sync of customer
information from
existing customer
database
Enhance existing
patient
registration
screen
Existing IT Landscape
Visitor Registration
Visitor Conversion
Campaign
Customer information integrated
with all channels – clinic, web, call
center and mobile
New Patient
Registration
Patient Profile
Information
Advanced
Segmentation
Mobile Access and
Features
Email Marketing
Advanced Marketing
Campaigns
CRM Workflow
Management
MS Office and Outlook
Plug-in
3rd Party Integrations
Customer analytics,
dashboards and insights
Fully customizable
web forms
View of all customer
interactions
Security and
Administration
Email Templates
Social Media
Integration
Advanced CRM Data
Management
INDICATIVE CRM
SOLUTION
FEATURES

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mCare – Customer Application
Offers & Promotions
Through alerts and push
notifications
E.g. Celebrate Mother’s Day
with 50% of on Women’s Basic
Health Check
Appointment Scheduling
Visitors can select clinic and
book appointment for services
Receive appointment
confirmation
View appointment status
View and Download
Reports
Visitors can view and
download test and check up
reports.
Reminders
Reminders for annual check
ups, recurring tests etc.
Locate a Clinic
Google Map based service to
for app users to locate nearest
clinic location
Your Health
Health care and well being
tips and articles .
About
Visitors can view information
on services
Feedback
Receive feedback and
suggestions on visitor
experience of services.
Offers
My
Visits
My
Reports
About
My
Alerts
Health
Tips
Clinic
Locator
Feedback

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DocAssist – Mobile Application for Doctors
About
Doctors can view information
on services
Notifications
Reminders for annual check
ups, recurring tests etc.
Manage Appointment
Roster
View confirmed appointment
schedules of patients.
Reschedule Appointments
Cancel Appointments
About
Patient
Roster
Notificat
-ions

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Our Address
Flowian Solutions Pvt. Ltd
#6, Maurya Paradise,
40/2 Shailesh Society,
Karvenagar,
Pune-411052, India
enquiries@flowian.com
Contact
Sunil Pandkar
Managing Director
sunil.pandkar@flowian.com
+91 9860016883
www.flowian.com
Ideas. Solutions. Results