Powerdial is an IT services company with over 20 years of experience delivering solutions to clients from small networks of 5 users to large networks of 3,000 users. They provide a range of services including voice and data, broadband/fiber connectivity, infrastructure design, telephony, digital signage, and cloud videoconferencing. Their goal is to help clients communicate now and into the future by designing, installing, managing, and supporting their technology needs while reducing costs. They have many satisfied customers, with the longest customer relationship being 15 years, and their largest customer is the UK's Legal Services Commission with an account valued at £2.2 million.

1. Powerdial Introduction
Visibility Control Flexibility
t. 0191 5275000
www.powerdial.co.uk

2. Powerdial Services Limited
TemplatesPowerdial are an IT Services company with over 20 years experience of delivering IT Solutions to
our clients from Aberdeen to Angola, and everywhere in between. From a 5 user Network to a 3000
user Network we deliver the same results.
We pride ourselves on providing enhanced IT solutions in the areas in which we interface with our
clients, and have consistently delivered both improved solutions in traditional areas that our clients
expect us to provide support, but also in many other areas, including emerging technologies.
The ultimate objective at Powerdial is to help design, install, manage and support how our clients
communicate now and into the future. We will at all times pay particular attention on enhancing
performance whilst driving costs out of our clients business where appropriate.
The following pages will provide a very brief update of who we are, what we do & the skills that we
possess to enable us to deliver a broader degree of solutions to our valued client base.
WHO WE ARE - Providing Business IT Solutions that Deliver
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3. Powerdial Services Limited
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Voice & Data Broadband/Fibre Connectivity
Infrastructure, Design and Delivery
Telephony & Unified Communications
Digital Signage & Cloud Videoconferencing
UK Telephone System Maintenance Services
Mobile Voice
UK IT Infrastructure Maintenance Services
Interesting Statistics
Satisfied Customers
WHAT WE DO - Providing Business IT Solutions that Deliver

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OUR APPROACH
Consultancy
and Project
Management
with the
client
Agreed
Parameters,
on design
and KPI
Delivery of
Solution and
objectives
Acceptance
from the
Client
Ongoing
Reviews and
Support
HOW WE DO IT – KEEPING OUR CLIENTS AT THE HEART

5. WHERE CAN WE HELP
SOLUTION DESIGN and CONSULTANCY
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CLOUD
TELEPHONY
SYSTEMS
LINES & MINUTES
MOBILES & BILLING
UNIFIED COMMUNICATIONS IT INFRASTRUCTURE
DIGITAL MEDIA
NETWORKING
PROFESSIONAL SERVICES
DIGITAL SIGNAGE
SUPPORT SERVICES
CONNECTIVITY
VIDEO CONFERENCING

6. OUR VITAL STATISTICS
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CUSTOMERS AS PARTNERS
Key Customer Statistics
Average duration of customer ownership 7.5 years
Average renewal of support contract 24 months
Longest-owned customer 15 years
Average customer loss/churn p.a. (industry avg.) 4 (15)
Average capital sales order £50k
Average annuity contract p.a. £25K
Average support contract £4k
Largest customer is Legal Services Commission, a UK central
government department with 25 sites and 5,000 staff.
Total value of account is £2.2 million.

7. WHO WE DO IT FOR
SATISFIED CLIENTS
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RECENT WIN PROFILE
Recent Customer Profile
JARDINE LLOYD THOMPSON
Market Cap: £1.14 billion;
Revenue: £4 billion
2-year contract with total value £1.04 million.
Sole Supplier of hardware with committed
sales of 30 new VOIP systems for total £500K
Sole supplier of VOIP systems support for total
£100K
Sole supplier of telephone calls and lines for
total £660K
t. 0191 5275000
www.powerdial.co.uk