This document discusses how facilities managers can increase recognition within their companies. It notes that facilities managers are often overworked and underappreciated due to a lack of recognition of their wide-ranging roles. The document provides advice on how facilities managers can get more involved in company strategic decisions and communicate their value through staff engagement activities and regular updates. It argues that facilities management should be recognized as a business-critical function and that facilities managers can make a difference by focusing on customer service and helping the whole business achieve its goals.

1. 1
Creating the Enviroment For SuccessBy Adam Mason
2012

2. 2
Now

3. 3
Then

4. 4
Main reasons we use to not achieve success
• Not enough time in the day
• I am not given enough budget to complete all the work needed
• I am not given enough resource to carry out the work
• Colleagues do not seem to understand what I do or how much I do for them
• I am not recognised by board, they don’t seem to see the benefits of what I do
• Daily I get too many jobs to complete
• To many people work at the company to manage their complaints
• They have now given me extra work e.g. IT, Telecoms, Health & Safety
• FM is not recognised as a profession
The Old Saying Goes ‘Over worked, Under Paid and Not Appreciated’

5. 5
Company Set Up
Property Interiors/Fit
Out
Commercial/
Finance
HR IT Facilities
Site Finding Design Business
Plan
Staff
Recruitment
Computers Maintenance
Lease
Negotiations
Furniture Product Training Telecoms Repair
Landlord
Contact
Build Site
Operations
Welfare POS Contacts
Dilapidations Infrastructure Sales Staff
Assessment
Support Energy

6. 6
How to get facilities from the basement to the board
IT
HR
Product/
Branches
Commercial
Finance
Facilities/
Property

7. 7
Areas we should be involved in
Property Interiors/Fit
Out
Commercial/
Finance
HR IT Facilities
Site Finding Design Business
Plan
Staff
Recruitment
Computers Maintenance
Lease
Negotiations
Furniture Product Training Telecoms Repair
Landlord
Contact
Build Site
Operations
Welfare POS Contacts
Dilapidations Infrastructure Sales Staff
Assessment
Support Energy

8. 8
Increased Work Load
• Yes & No but how do you use it to your advantage
• Involvement in the beginning
• Setting the site up
• Site Operation
• Tech Installs
• Contractors
• Contracts
Minimal Day to Day Running

9. 9
Staff Engagement
• Working Groups
• Daily Blogs
• Intranet Site and Updates
• Group Communications
• Feedback / Questionnaire
• Staff Ideas

10. 10
Intranet Updates
About Sixt
Sixt UK New Locations
Adam Mason | 16.09.2012 | 14:31
This Group is to keep you up to date with all the new Locations and Refurbishments for the UK.
I will post new pictures and updates as the projects take shape during the construction period until the opening day.
GROUP ARTICLES
Manchester Trafford Open
Adam Mason | 24.09.2012
Hi Everyone, Manchester Trafford Opened for business on the 20th of September, still some work to be done for example wash bay, kitchen etc but all on
target to finish early next week as planned but due to BT delays we are running on the mobile network this will be completed this week and will have full working sys
finished site.
Manchester Trafford opens the 20th September
Adam Mason | 16.09.2012
Please see some pictures of the location as we found it.
MEMBER OF THIS GROUP

11. 11
Facilities Management has Changed
• You are a customer focused and service driven Person
• You are an expert in multiple areas
• You are regarded as a business must have
• You are helping the business achieve
• You are helping the staff
• You are looking to improve the business
• There is no longer a cost centre, profit centre argument
• You are part of the Board
FM is recognised in large corporate business across the globe, you can make it
recognised by your company and colleagues by a small change in you