European Commission FInES Cluster Meeting Brussels 12 October 2012 Session : Digital Enterprise & Business Innovation

1. European Commission
FInES Cluster Meeting Brussels
12 October 2012
Session : Digital Enterprise & Business Innovation
i
b t
Invent the 21st Century Enterprise

2. Agenda & Take Away
Digital Enterprise & Business Innovation
Business & Information Technology (BIT) Analyst Group Express
Bernard Dubs, Founder, CEO & Research Director, co-author of EU
Report « Software 2.0 : winning for Europe » May-June 2009
Digital Enterprise Foundation
Cycle Theory & Innovation Cycles
Business Innovation in the digital age
Co-innovation in the digital age
Real-life examples: Skis Rossignol, TD Bank Canada, Barclays Bank
FInES & BIT Analyst Group Reconciliation
Take Away
Socially-Valued, Service-Oriented & ‘Individual Dream’-based Strategies
are 3 ways of doing Business Innovation in the Digital Enterprise age.
(C) 2012 BIT Analyst Group www.eu-bitgroup.com 2

3. BIT Analyst Group in the Strategic Consulting Dynamics STRATEGIC
POSITIONING
A European Island in an American Ocean
McK/BCG/ATK Enterprise
BUSINESS
1963 « Monopoly »
(Board & CEO)
Frameworks
Business
Ex Big 6 Transformation
EY, Joaquim Gonzales
(CEO - CxO)
Bernard DUBS
Digital Enterprise 2020
Meta Bridge Business & IT Gap BIT Analyst Digital Transformation
Group (CEO – CxO – CIO)
BIS STR
GG, Dale Kutnick
Gideon Gartner
George Colony Giga
Forrester IT Advisory
IT Encyclopedia (CIO, IT Staff, IT Vendors)
Gartner
IT
Gideon Gartner DataQuest
Rick Smith
IDC IT Market Studies
1964 (IT Vendors)
© 2005 - 2012 BIT Analyst Group
1963-64 1979 1983 1989 1996 2003 - 2005 2020 +3

4. Business & Information Technology (BIT) Analyst Group: European
Roots, however a global footprint via a strategic partnership with
WinterGreenResearch, Boston, USA www.wintergreenresearch.com
5+5 analysts
22 analysts
16 analysts
BIT Analyst Group - WGR USA independent market studies are sold by a 35-distributor worldwide
network and 150 countries via Bloomberg and Thompson Financial
(C) 2008-2012 BIT Analyst
Group www.eu-bitgroup.com 4

5. Digital Enterprise 2020
PART 1
Digital Enterprise Foundation
5

6. Digital Enterprise 2020
Cycles Theory: Kondratieff, Juglar, Kitchin, Schumpeter
Socio-Economic Cycles
Nicolai Kondratieff (40 - 60 years)
Clément Juglar (8 – 12 years)
Joseph Kitchin (3 – 4 years)
Joseph Schumpeter
(C) 2012 BIT Analyst Group 6

7. Digital Enterprise 2020
Schumpeter’s Socio-Economic Cycles Table (1770 – 1939)
Kondatrieff Economic Cycles (40 to 60 years) triggered
by energy and technology innovation Ramp-up Prosperity Decline Creative
Démarrage Destruction
1st Industrial Revolution :
steam machines and mechanisation for Agriculture,
Mines & Textile Industries 1770-1786 1787-1800 1801-1813 1814-1827
1st Transport Revolution :
steam machines and railways for goods and persons
transportation 1828-1842 1843-1857 1858-1869 1870-1885
nd
2 Industrial & Transport Revolution :
Telephone, steel, electricity, liquid fuels, mass
production (Taylorisation) 1886-1897 1898-1911 1912-1924 1925 -1939
Mondialisation moderne, dont les chocs pétroliers,
début du « retour de balancier » entre les pays
industrialisés et le reste du monde en termes de PIB 1940-1950 1951-1964 1965-1973 1974-1981
1ère Révolution Numérique, faisant levier de l'innovation
S360 / Microprocesseur côté informatique + Arpanet 2009-
puis Internet-Web, et GSM côté télécoms 1982-1991 1992-2000 2001-2008 2015e
2ème Révolution Numérique : Objets Intelligents –
Connexion avec l’Economie Numérique et la Société de 2016- 2025- 2034- 2043-
la Connaissance ? 2024e 2033e 2042e 2050e
www.eu-bitgroup.com Tous droits réservés 7
www.eu-bitgroup.com
7

8. Digital Planet 2070, Digital Enterprise 2020 :
Socio-Economic Cycles, Joseph Schumpeter (1787 - 1939) &
Bernard Dubs (1940 - 2070)
Kondatrieff Economic Cycles (40 to 60 years) triggered
by energy and technology innovation Démarrage Prosperity Decline Creative
Ramp-up Destruction
1st Industrial Revolution :
steam machines and mechanisation
Agriculture, Mines & Textile Industries 1770-1786 1787-1800 1801-1813 1814-1827
1st Transport Revolution :
steam machines and railways for goods and persons
transportation 1828-1842 1843-1857 1858-1869 1870-1885
nd
2 Industrial & Transport Revolution :
Telephone, steel, electricity, liquid fuels, mass
production (Taylorisation) 1886-1897 1898-1911 1912-1924 1925-1939
Modern American-led Globalisation.
Oil shocks start the swinging-back of the pendulum
between Occidental and ROW Economies 1940-1950 1951-1964 1965-1973 1974-1980
Multi-polar Globalisation leveraging the ‘1st Digital
Revolution’ : S360 / Microprocessor + Arpanet then 2009-
Internet-Web, + GSM and Energy efficiencies 1981-1991 1992-2000 2001-2008 2023e
Man Digital Context Build-up with Web extension to
smart (software enabled) objects (Internet of Things) 2023- 2035- 2046- 2058-
and even better energy efficiencies + renewable energy 2034e 2045e 2057e 2070e
© 2009-2012 BIT Analyst Group, Bernard Dubs
8

9. Digital Enterprise 2020
Prosperity Cycle 1980 – 2020+
Socio-Economy : The 4-phase Evolution Journey
2025
2009 - 2020+
Destructive Creation
2000 - 2008
Decline
1993 - 2000
Lehmann Brothers
Prosperity
1980 1980-1992
15/9/2008
Ramp-up Internet Bubble
Burst, 03/2000
USSR Implosion, 1991
Internet Open, 01/1993
2nd (Iran) Oil Shock
(C) 2012 BIT Analyst Group www.eu-bitgroup.com 9

10. Digital Enterprise 2020
Prosperity Cycle 1980 – 2020+
Customer : The 4-phase Evolution Journey
By the late 1970s, Occidental Countries switched from an equipment 2025
economy to a replacement economy, so the ‘User’ morphed into a
‘Customer’.
Co-Creative Customer-Citizen
Empowered Customer & Citizen
Moving-target Customer
User - Customer
1980
2009-2020+
Destructive Creation
2000-2008
Recession
1993-2000
Prosperity
1980-1992
Ramp-up
(C) 2012 BIT Analyst Group www.eu-bitgroup.com 10

11. Digital Enterprise 2020
Prosperity Cycle 1980 – 2020+
Enterprise : The 4-phase Organization Evolution Journey
Co-Creative Customer-Citizen
2025
Empowered Customer & Citizen ‘Cellular-Communitarian’
Liquid Digital
Moving-target Customer Towards the
Enterprise
Ecosystem
User - Customer
‘Porter’ Matrix
‘Porter’ Matrix Model
Enterprise
Enterprise 2000-2020+
From Producing E-company
E-company
‘Silo’ Industrial To Selling
‘Silo’ Industrial
Enterprise
Enterprise 1980-2000
1980 2010s
Informed Modular
Automated Process
2000s
Modular Automated
Process (SOA, BPM)
1990s
‘Mono-block’
Automated Process
1980s
Manual Process
(C) 2012 BIT Analyst Group www.eu-bitgroup.com 11

12. Digital Enterprise 2020
Prosperity Cycle 1980 – 2020+
Enabling Technology : The 4-phase Evolution Journey
2025
‘Cellular-Communitarian’
Liquid Digital
Towards the
Enterprise
Ecosystem
‘Porter’ Matrix
‘Porter’ Matrix Model
Enterprise
Enterprise 2000-2020+
From Producing E-company
E-company
To Selling 2008 (9/15) ---------------- 2020 +
‘Silo’ Industrial
‘Silo’ Industrial
Enterprise
Enterprise 1980-2000 3V Data, Cloud, Mobile & BYOD,
Social Networks
1980
Web 1.0 / Web 2.0
PC Destructive
Creation
Client / Server
Mainframes
Real-Time, Context-aware, All Data
& Event-driven, Cloud-based,
Interactive (‘Engage’) Technology
Data, Relational Databases, Transactional (‘Records’) Technology
(C) 2012 BIT Analyst Group www.eu-bitgroup.com 12

13. Digital Enterprise 2020
PART 2
Business Innovation in the digital age
13

14. Digital Enterprise 2020
Prosperity Cycle 1980 – 2020+
Business (Co)-Innovation 4-phase Evolution Journey
2025
‘Cellular-Communitarian’
Liquid Digital
Towards the
Enterprise
Ecosystem
‘Porter’ Matrix
‘Porter’ Matrix Model
Enterprise
Enterprise 2000-2020+
From Producing E-company
E-company
‘Silo’ Industrial To Selling
‘Silo’ Industrial
Enterprise
Enterprise 1980-2000 2010s
Socially-Valued, Service
1980
Oriented & Individual
Dream-based Innovation
2000s
Design Thinking &
Socially-Collaborative
Innovation
1990s
Collaborative
Innovation
1980s
Process-based
Innovation
(C) 2012 BIT Analyst Group www.eu-bitgroup.com 14

15. Digital Enterprise 2020
Business Innovation in the Digital Enterprise Age
Real-Life Examples
Individual Dream-based Innovation
Skis Rossignol, The ‘WOOOW’ effect,
Socially-Valued Innovation
TD Bank of Canada ‘The Only 7-days-a-week open’ bank in
North America (excluding on-line),
Service-Oriented Innovation
Barclays Bank 22,000 Client facing Employees’ Compensation
moves from ‘volume’ to ‘collaborative customer satisfaction’.
(C) 2012 BIT Analyst Group 15

16. Digital Enterprise 2020
PART 3
BIT Analyst Group & FInES Reconciliation
16

17. Digital Enterprise 2020
BIT Analyst Group Vision (Socio-Economic Cycles Theory Based)
The 9 Facets of the 21st Century ‘Digital’ Enterprise
Direct Sell Produce Manage
C C
M C F C
C O S O H
E - C - T
O C L F M
S O I O
O N
The AGILE & SOURCED Enterprise
The Socially COLLABORATIVE Enterprise
The HUMAN-centric DIGITAL COMMERCE Enterprise
The INFORMATION-DRIVEN & REAL-TIME Enterprise
The CO-INNOVATIVE Enterprise
The MOBILE & BYOD Enterprise
The SECURE & RISK-controlled Enterprise
The SMART Objects & JUST-IN-TIME Enterprise (specific to ‘Physical Goods Moving’ Verticals)
The SOCIALLY Relevant & SUSTAINABLE Enterprise
(C) 2012 BIT Analyst Group www.eu-bitgroup.com 17

18. Digital Enterprise 2020
Future Internet Enterprise Systems (DG Connect – FInES)
FInES Research Roadmap 2025
FInES Approach is based on the Complexity Theory
and its ‘bifurcation’ (discontinuity) concept
leading to the definition of nine (9)
Qualities of Being (QoB) for the Digital Enterprise :
Humanistic, Inventive, Agile, Cognisant, Sensing,
Community-oriented, Liquid, Glocal, Sustainable
www.eu-bitgroup.com 18

19. Digital Planet 2070 / Digital Enterprise 2020
Reconciling FInES (Complexity Theory) & BIT Analyst Group
(Cycle Theory)
Inventive
Liquid
FInES
Humanistic Agile Sustainable
Sensing
Cognisant
Communitarian Glocal
The AGILE & SOURCED Enterprise
The Socially COLLABORATIVE Enterprise
The HUMAN-centric DIGITAL COMMERCE Enterprise
BIT Analyst Group
The INFORMATION-DRIVEN & REAL-TIME Enterprise
The CO-INNOVATIVE Enterprise
The MOBILE & BYOD Enterprise
The SECURE & RISK-monitored Enterprise
The SMART Objects & JUST-IN-TIME Enterprise (specific to ‘Physical Goods Moving’ Verticals)
The SOCIALLY Relevant & SUSTAINABLE Enterprise
(C) 2012 BIT Analyst Group www.eu-bitgroup.com 19

20. THANKS FOR YOUR ATTENTION
Bernard DUBS
33 6 76 08 53 23
Bernard.dubs@eu-bitgroup.com
www.eu-bitgroup.com
20