Delivered at ELN's Finance Leaders Event on Thursday 10th November 2022.
"• Reducing operational costs whilst maintaining and improving service quality
• Consolidating and streamlining people, process, data and systems
• Rapidly introducing and managing new regulations
• Remaining agile in a forever changing world – Digital Transformation"
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Mitigate Risk and Reduce Operational Costs with Low Code Process Automation (Jurgen Neubauer at Bizagi)
1. Mitigate Risk and Reduce
Operational Costs
Jürgen Neubauer
RVP EMEA & APAC
10th November 2022
2. „The largest risk in times of turbulences are not the
turbulences itself, it is working with the logic from
yesterday“
- Peter Drucker
3. Mitigate Risk and Reduce Operational Costs
• Reducing operational costs whilst maintaining and improving service quality
• Consolidating and streamlining people, process, data and systems
• Rapidly introducing and managing new regulations
• Remaining agile in a forever changing world – Digital Transformation
How Do Organisations Bridge The Gaps?
6. Urbach, N., & Röglinger, M. (2019). Introduction to digitalization cases: how organizations rethink their business for the digital age. In Digitalization cases (pp. 1-12). Springer, Cham.
7. People
Bots
Low-code Platform
END TO END PROCESS
Silo
Silo
Silo
Document & Data Access Packaged Applications Legacy Systems
Processes
Systems
Data
Unifying Through Orchestration
Consolidate and
Capture the
Legacy
8. Automating Operations
at the World’s Largest
Logistics Company
www.bizagi.com
8
Shared
Services
Finance &
Billing
Vendor
Management
1.6 bn parcels per year, 60.000+
incoming invoices per day
320,000 users
220 countries with 17 languages
40+ applications build in less than 3
years
11.4 billion process, steps per
month1.6, automation level 95%
Slide Context
Quick introduction to Bizagi and the ”north star” on why they want to be talking to you without jumping straight to the logo slide. Assume they have heard of and researched Bizagi and can wait 3 minutes to see the logo slide.
Your approach should promote a conversation versus just regurgitating industry statistics. We’re here to help understand their goals, not just pitch them a technology platform. ]
Talk Track
At Bizagi we stand for ‘business agility’
It’s in the name and it’s our purpose as a company to help companies achieve it.
Why? Because we think that business agility is what sets the greatest companies apart from the rest.
But as you well know, the larger you become, the harder business agility becomes
So, we not only stand for business agility, we stand against the challenges that prevent it….
Slide Context
This is a discovery slide and aims to prove that you understand their problems and to stop and ask discovery questions to get more information around their specific problems.
Talk Track
Keeping your business agile today is tough…
You are facing:
Ever growing digital demand <ask about backlogs, resource levels, prioritization>
More and more demands on IT resources
Growing need for digital solutions across business units
Increasing enterprise complexity <Bring up any recent M&A, legacy systems, painful legacy upgrades/replatforming>
More complex supply chains
Omni-channel customer service
More systems that need to be integrated
Repeated operational disruption <Ask them what has been disrupting them besides the pandemic and if the latest global supply chain disruption has or will impact them>
Politics, pandemics, inflation, natural disasters and supply chain disruptions
Agility really is more important than ever
Urbach, N., & Röglinger, M. (2019). Introduction to digitalization cases: how organizations rethink their business for the digital age. In Digitalization cases (pp. 1-12). Springer, Cham.
Bizagi is helping lots of different customers in many different ways. We are a powerful and intuitive platform that integrates to many different systems, robots, people and data to help orchestrate your world and streamline staff and customer experiences.
Who are Deutsche Post DHL Group:
German-based global logistics and delivery firm. Distributes over 1.6 billion parcels per year
What they’ve achieved with Bizagi:
Orchestrate package delivery globally
Automation in three key areas:
Shared Services Hub
Finance & Billing Processes
Vendor Management Portal