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Communications in
Healthcare
Case Studies and Best Practices
Lee Loades, IT Infrastructure Service Manager
at Peterborough and Stamford Hospitals NHS
FoundationTrust
•“The ability to provide instant messages quickly and
easily was essential to helping manage the safe transfer
of 600 patients and approximately of 3500 staff to our
new hospital.We had limited funds, so we choose
DeskAlerts to provide a cost-effective solution.”
Didier Godot, Head of Communication at CSSS
de la Pointe-de-l’Île
• “Only the people who are affected are seeing the message, we
not disturbing anyone!..
• Active Directory synchronization was one of the most useful
features – we can use the group hierarchy we already have in
AD...
• It was easy to translate interface to French and create a pre-
defined messages on different languages”
PhilipWeiss, PC/LANTechnician II at Med
America
•“DeskAlerts has helped in getting important info to the
employees in a very quick manner.
•A fast, easy solution to send messages to all employees.
•I would definitely recommend DeskAlerts to other
contacts.”
Dare Medved, Users support at KRKA
•"Mostly we are sending Urgent alerts when we have
system failures, system maintenance or system upgrade.
So we can prevent a lot of calls from production to our
SOS team."
Shaune Houssenloge, HCA HealthcareAustralia
•“DeskAlerts gives management the ability to inform staff
or get feedback immediately without the user being
required to read an email or going to an application to
which they may not to for a period of time.”
Frederic Dosch, Directeur Adjoint at Centre
HospitalierTerritorial de Nouvelle-Caledonie
•“We need to send information a week, day and hour
before the event. Regularly staff complain that they were
not aware that a power outage or any kind of work would
take place. A tool to send information a week, day and
hour before the event.”
AllenWatt, Senior Lead Consultant at Catapult
Systems
•“DeskAlerts integrated flawlessly with our desktop
deployment. Both those who send the alerts and those
who receive the alerts have been very pleased with the
product, the interface, and its capabilities.”
Gabriel Ezeoke, IT Senior Support Specialist
at Frimley Health NHS FoundationTrust
•“We are satisfied with our software purchase and we can
count on you for keeping our business running smoothly
with all the up to minute changes that we so often
request. DeskAlerts’ deep understanding of problems
in healthcare has been a leading factor in our success.“
•Allows to send out instant desktop/mobile notifications
with appropriate content type (text, links, video, images)
•Ability to get the messages scheduled, tracked, reported
•Straight-forward tool that doesn’t require any special
skills
To learn more about
DeskAlerts and Partner Program
signup for one-on-one partner presentation
at deskalerts.com/becomepartner/
DeskAlerts Channel Manager
Evgeny Zolotarenko
evgen@deskalerts.com
+1 703 881 3169

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Communications in Healthcare

  • 2. Lee Loades, IT Infrastructure Service Manager at Peterborough and Stamford Hospitals NHS FoundationTrust •“The ability to provide instant messages quickly and easily was essential to helping manage the safe transfer of 600 patients and approximately of 3500 staff to our new hospital.We had limited funds, so we choose DeskAlerts to provide a cost-effective solution.”
  • 3. Didier Godot, Head of Communication at CSSS de la Pointe-de-l’Île • “Only the people who are affected are seeing the message, we not disturbing anyone!.. • Active Directory synchronization was one of the most useful features – we can use the group hierarchy we already have in AD... • It was easy to translate interface to French and create a pre- defined messages on different languages”
  • 4. PhilipWeiss, PC/LANTechnician II at Med America •“DeskAlerts has helped in getting important info to the employees in a very quick manner. •A fast, easy solution to send messages to all employees. •I would definitely recommend DeskAlerts to other contacts.”
  • 5. Dare Medved, Users support at KRKA •"Mostly we are sending Urgent alerts when we have system failures, system maintenance or system upgrade. So we can prevent a lot of calls from production to our SOS team."
  • 6. Shaune Houssenloge, HCA HealthcareAustralia •“DeskAlerts gives management the ability to inform staff or get feedback immediately without the user being required to read an email or going to an application to which they may not to for a period of time.”
  • 7. Frederic Dosch, Directeur Adjoint at Centre HospitalierTerritorial de Nouvelle-Caledonie •“We need to send information a week, day and hour before the event. Regularly staff complain that they were not aware that a power outage or any kind of work would take place. A tool to send information a week, day and hour before the event.”
  • 8. AllenWatt, Senior Lead Consultant at Catapult Systems •“DeskAlerts integrated flawlessly with our desktop deployment. Both those who send the alerts and those who receive the alerts have been very pleased with the product, the interface, and its capabilities.”
  • 9. Gabriel Ezeoke, IT Senior Support Specialist at Frimley Health NHS FoundationTrust •“We are satisfied with our software purchase and we can count on you for keeping our business running smoothly with all the up to minute changes that we so often request. DeskAlerts’ deep understanding of problems in healthcare has been a leading factor in our success.“
  • 10. •Allows to send out instant desktop/mobile notifications with appropriate content type (text, links, video, images) •Ability to get the messages scheduled, tracked, reported •Straight-forward tool that doesn’t require any special skills
  • 11. To learn more about DeskAlerts and Partner Program signup for one-on-one partner presentation at deskalerts.com/becomepartner/ DeskAlerts Channel Manager Evgeny Zolotarenko evgen@deskalerts.com +1 703 881 3169