A brief Power Point we made for

1. Flanagan C
Jon Kerin, Sara Monahan, Kacie
Kemmerer, Riwen Zhang, Shuting Wang
Project Managers
Meghan Ho, Dominick Falco, Stanley
Okoro

2. Creating a Concept
• Member Portal
• Styled like BeHeardPhilly’s
site
• Incentive point system For
taking surveys
• Demographic information
can be edited or changed
• Prototype for self-managed
membership

3. Affected Stakeholders
BeHeardPhillyMember Clients of BeHeardPhilly
Jocelyn Hastings BHP Employee
Female, 25
African-American
“Coming together is a beginning;
keeping together is progress; working
together is success.”
Sara Monahan
Full Time Student
Female
21
Caucasian
“T for Temple U, University”
SEPTA R&D Employee
Male, 45
Caucasian
Organization Seeking Information
“Proudly serving Southeastern
Pennsylvania since 1965”

4. Unmet Needs And Opportunities
BeHeardPhilly
Needs
Control
Control comment board
Monitor user engagement
BeHeard Community
Interactive comment board
User Friendly Portal
Editable information
Easy to use for all members
Results
Survey results for clients
as well as members

5. How We Can Help
Member
profile
Interactive
design
Point
Store
Incentives
Results
readily
available

6. Business
Case
Cut signup time by 100% (30-45 seconds)
Increase participation with all surveys available while open.
Increase foot traffic with the incentives offered for survey
completion.