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Measuring the Impact of Your Nonprofit

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Measuring and communicating the impact of your work is essential to not only the funders and generous donors that support your work but also to your employees. But how do you measure the impact of your work beyond the numbers and anecdotal stories? In this online workshop we will review the three areas of organizational measurement: Performance, Capacity and Impact and review requirements that need to be in place to measure the impact of your organization effectively.



PRESENTER: PANY AGHILI

Pany Aghili, is the Founder and Principal Consultant at PossibilitiesUnlimited. With over 20 years of experience in the non-profit sector and 15 years of experience in senior management and executive leadership positions, Pany has diverse knowledge of the workings of organizations and has transformed the organizations she has worked at through collaboration and engagement. PossibilitiesUnlimited offers strategic planning, training, and services aimed at improving organizational health and success.

Instagram @urpossibilities
Twitter @possibilitiesru
http://www.possibilitiesunlimited.ca

Published in: Government & Nonprofit
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Measuring the Impact of Your Nonprofit

  1. 1. Measuring the Impact of Your Non-Profit Prepared Net2Vancouver October 2020
  2. 2. Impact Measurement 2
  3. 3. Contents • Good Evaluation • Good Data • Three Areas of Organizational Assessments • Measuring Impact 3
  4. 4. Evaluation • Provide Evidence • Improve and Grow 4
  5. 5. Good Evaluation • Collaborative ➢ Design ➢ Buy in ➢ Own Results 5
  6. 6. Good Evaluation • Measure what Matters • Logic Model • Smart Indicators 6
  7. 7. Logic Model 7
  8. 8. Good Evaluation • Keep it Simple • Tool for Learning • Belief in Data • Good Data 8
  9. 9. Good Data • CART ➢ Credible: High quality data that is analyzed properly ➢ Actionable: Actionable data for decision makers CART Principle from The Goldilocks Challenge: Right-Fit Evidence for the Social Sector 9
  10. 10. Good Data • CART ➢ Responsible: Data collection benefits outweigh the cost ➢ Transportable: Collected data benefits other programs or organizations CART Principle from The Goldilocks Challenge: Right-Fit Evidence for the Social Sector 10
  11. 11. Good Evaluation “The best metrics show how any job contributes to the larger mission, what is expected of that job, and how well the person who holds it is doing. They also help establish a culture of accountability.” John C. Sawhill and David Williamson 11
  12. 12. What to Evaluate? • Performance • Capacity • Impact 12
  13. 13. Performance Informed by values, mission, and vision • Activity ➢ Clients Served ➢ Community Events ➢ Projects Launched • Quality ➢ Staff/Volunteer Performance ➢ Service Quality ➢ Program Implementation ➢ Stakeholders 13
  14. 14. Capacity Informed by strategic priorities • Tactics ➢ Growth in Fundraising ➢ Organizational Culture ➢ Social Media Engagement • Generally accepted/required ones: ➢ Policies & Procedures ➢ Training & Operation Manuals ➢ Financial Health 14
  15. 15. Impact • The Force • The Strong Effect or Influence • Leads to Change in: ➢ Action ➢ Commitment ➢ Belief 15
  16. 16. Impact Impact is not only the Change in the Lives of your Clients, but also the Transformation of Clients themselves. 16
  17. 17. Conditions for Measuring Impact • Performance • Capacity • Commitment • Not Anecdotal Stories 17
  18. 18. Measuring Impact • Longitudinal Studies • Presence of Counterfactuals • Voice of Program Participants 18
  19. 19. Measuring Impact Informed by Theory of Change • Quantitative: What ➢ Establishes a baseline ➢ Measures Progress ➢ Compare and Contrast 19
  20. 20. Measuring Impact • Qualitative: Why, How ➢ Deeper ➢ Causality • Capture the Clients’ voice 20
  21. 21. Analyze, Share, Improve • Group Themes • Allow the data to speak • Share, Engage • Learn, Improve 21
  22. 22. Learning Organization • Culture of Evaluation • Engaged Workforce • Stakeholders Voice • Change Management 22
  23. 23. Summary • Performance, Capacity and Impact • Ensure Conditions for Measuring Impact are in Place • Good Evaluation is Collaborative & Tool for Learning • Anchors of Good Evaluation: Values, Vision, Mission, Strategic Priorities & A Sound Theory of Change 23
  24. 24. References • Getting to What Matters by Dr. Steve Patty • Impact Evaluation in Practice, 2nd Edition, Paul J. Gertler, Sebastian Martinez, .. • Measuring what matters in non-profits (article) Sawhill & Williamson • The Goldilocks Challenge: The Right Fit Evidence .by Dean Karlan and Mary Kay Gugerty • Theoryofchange.org 24
  25. 25. Questions? Get in touch PossibilitiesUnlimited.ca Info@possibilitiesunlimited.ca 604.809.6436 @possibilitiesru @urpossibilities PossibilitiesUnlimited 25

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