1. April 25, 2014
Please accept my high recommendation on behalf of Shan Duo (Eva) Chang. She was a student
in the Management Development Program offered by the Executive Education Department
here at USC Marshall in the fall of 2012. I taught three all-day class sessions in the Program and
found her to be exceptionally dedicated to all of the academic tasks that I assigned her.
Eva has established herself in her own business—Jokers Import, Inc.—close-by and now has
identified a graduate program that will help her hone her management skills even further. In
my estimate, she would be eminently successful in the program by virtue of her disciplined
work habits and intense desire to succeed. She has knowledge of the business climate both
here in the US as well as in China. I believe that this background along with the Bachelor’s
degree in Business Administration that she earned at Chung Chou University of Science and
Technology have laid the foundation for a long and accomplished career in an international
business setting. Her graduate program would be the final piece in her preparation for such a
career.
As evidence of what Eva was able to accomplish in my class sessions with her I note that I
assigned the students in the Management Development Program into project teams of five or
six. I then gave each group an overarching global business issue to research and then present
to their peers. I recall that Eva took on a leadership role for her team and helped insure that it
accomplished its research and presentation of that in good fashion. I discovered that her
interpersonal skills established just the right cooperative tone for the group, and this largely
made for the success that it enjoyed.
If I could give you further evidence of her contributions in my class meetings with her, please
contact me at byars@usc.edu or 213.740.0627.
Sincerely,
Stephen M. Byars, Ph.D.
Associate Professor of Clinical Management Communication
USC Marshall School of Business