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   An	
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  by	
  Ethan	
  Warlick	
  
	
  
	
   	
   1	
  
	
  
Digital Marketing:
The History of Social
and
The Future of Content
	
  
	
  
  	
   An	
  eBook	
  by	
  Ethan	
  Warlick	
  
	
  
	
   	
   2	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
Digital Marketing: The History of Social and the Future of Content
All rights reserved.
Copyright © 2013 by Ethan Warlick
Cover art by Ethan Warlick
First Printing: June, 2013
This license lets others download this work and share it with others as long as
others credit the author, but others can’t change it in any way or use it
commercially.	
  
	
  
  	
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Contents	
  
Intro .....................................................................................................................................4
Chapter 1. Social Marketing Era: Why so Social?..............................................................5
Chapter 2. Everybody’s A Critic: The Social Voice ...........................................................6
Chapter 3. Social Mediation: Managing Multiple Platforms ..............................................8
Chapter 4. What is a Community Manager? .......................................................................9
Chapter 5. Content Marketing – The Voice of Your Business..........................................10
Chapter 6. The Art of Social Storytelling (A Campfire Story) .........................................11
Chapter 7. Outsourcing Content to an Agency: When and Why ......................................13
Chapter 8. Collaboration of SEO and Content will lead to a Quality Internet..................14
Chapter 9. Content Marketing: 5 Tactics You Haven’t Thought of Yet...........................15
Chapter 10. The Future of Content Based on Today’s Trends..........................................18
Outro..................................................................................................................................20
References .........................................................................................................................21
	
  
	
   	
  
  	
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Intro	
  
My name is Ethan Warlick and I have a large passion for all aspects of digital marketing.
As a recent graduate, I have gained my Bachelor of Science degree in Business
Administration with a major in Marketing, a minor in Information Technology as well as
a certificate in Professional Writing. After creating a depth of digital marketing related
articles I have decided to form this collection of my content regarding the history and
future of the industry.
Throughout my experiences, both in my career and personal life, I’ve witnessed the birth
of social media and the exponential rise of digital content. From being a part of some of
the first large networks, acting as content marketer for multiple clients, as well as
following constantly changing trends, I have increased my knowledge of the established
digital map, which has allowed me to cultivate the blueprints for the future.
The chapters in this eBook will plot the start and growth of social media marketing and
the importance and rise of digital content marketing. Please enjoy the read and feel free to
continue the conversation by contacting me through my social channels or at my email
below!
Twitter: @EthanWarlick
LinkedIn: Ethan Warlick
Email: WarlickEthan@Gmail.com
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
   	
  
  	
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Chapter	
  1.	
  Social	
  Marketing	
  Era:	
  Why	
  so	
  Social?	
  
	
  
Why is it that so many people are drawn to social media? Unlike other forms of media
though, social media does not perform for the user. Rather, the user creates and maintains
the media. So again I inquire, why is it that people are drawn to social media like an
addiction?
Compared to other forms of media, such as film and music, the user acts more as the
director, screenwriter and musician instead of just enjoying the leisure of watching a
movie or listening to a favorite artist; social media creates a continuously working user.
Compared to other forms of social communication, such as speaking face-to-face or on
the phone, social media is very hands on and can be exhausting. Instead of quickly
discussing content with someone, users create accounts with their information and
maintain and update them as changes occur in their daily lives. With the number of social
platforms growing exponentially, users recreate themselves with each that they join.
So one last time I ask, why so social? In fact, if social networking were to be compared to
anything it should be marketing!
As defined by Merriam-Webster, Marketing is:
1) The act or process of selling or purchasing in a market,
2) The process or technique of promoting, selling, and distributing a product or
service, and
3) An aggregate of functions involved in moving goods from producer to consumer.
Comparing social media to marketing is a much simpler process. To mirror networks
with the above definition you must envision everyone’s social lives on one field or in one
market. A social network is much like a social market because it is a way of presenting
oneself to others, or marketing oneself. There is a certain process and an acquired
technique to social media marketing and instead of being just for leisure; it is actually
becoming a necessity today. So now this begs the question, why has everyone become
marketers?
Marketing establishes goods and services as unique and desirable so it is no wonder why
people have become so obsessed with marketing themselves. In such a fast-paced real
world, the cyber world allows users to keep up with their personal lives and update
themselves to friends, family and other online acquaintances.
Compared to technology use, social media use is much like the digital divide. Since it has
become such a necessity, to fall behind divides those that are still maintaining their social
lives and those that are not. Instead of being divided by those that have the ability to use
it and not, networking is divided between those that are willing to update and those that
are not, or more drastically put, those that do not matter in this large culture shift.
  	
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For example, think about whenever the phone was first commercialized and every
household had one. Being the one household without a house phone is like not having a
social network. More specifically, think about how important mobile phones are to
society today. Not updating or even being a part of social networks is like not having a
personal phone.
Though it makes sense, it is still very interesting that marketing has gone from a career to
a daily necessity in everyone’s lives. The era of considering any social encounter or
action as anything other than a form of personal marketing is over and social media is the
pinnacle of this marketing era.
Chapter	
  2.	
  Everybody’s	
  A	
  Critic:	
  The	
  Social	
  Voice	
  
	
  
As	
  new	
  ideas	
  and	
  products	
  emerge	
  from	
  the	
  minds	
  of	
  people,	
  criticism	
  is	
  emerging	
  
from	
  the	
  social	
  networks	
  of	
  others.	
  With	
  the	
  introduction	
  of	
  Facebook	
  and	
  Twitter	
  
status	
  updates	
  into	
  our	
  daily	
  lives,	
  users	
  have	
  taken	
  their	
  thoughts	
  on	
  different	
  
matters	
  from	
  their	
  heads	
  and	
  have	
  begun	
  to	
  post	
  them	
  all	
  over	
  social	
  platforms.	
  If it
were ever easy to bring an idea to life without being criticized, social media has
destroyed that way of life.
Do you recall when you were a child and as soon as you saw an advertisement for a toy
you had to have it? Nothing could keep it from your hands and you wouldn’t let your
parents forget how much you needed it.
For example, I remember wanting an expensive water gun after seeing it on a commercial
and in stores. The children in the commercial were shooting water at each other from up
to ten yards away and I wanted so badly to be one of those kids. Based on the information
that the manufacturer had given me, the gun was going to be the best thing that ever had
happened in my nine years of living.
Now think if social media platforms had been present in my childhood. I could have
easily seen that users buying the water gun were very disappointed to find out that the
gun did not shoot as it did in the commercial. In all actuality, the toy was not as important
as I had once assumed. Finding out that a product is not what you actually wanted is one
thing, but finding out that you can use the criticisms of online users to help choose what
to buy and not buy is another.
Social Media Impact on Consumer Vs. Company
As a consumer, this can come in handy, but as a company this alters business plans and
can be the defining factor between the success and failure of a product or service. Now
that users have become criticizing marketers, businesses must change their strategies. To
do so they must adjust and adapt to this new socially charged environment by following
the following steps.
  	
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Step 1. Analyze Marketing Aspects
To begin, you must inspect the way that you are promoting or advertising a
good to make sure it is adequate, but more importantly that it is honest. As
stated before, there is nothing worse to a consumer than any form of false
advertising. Likewise, there is nothing worse to a producer than losing
consumer loyalty, which is why goods must be marketed fairly and adequately
define the consumer experience without promising a certain expectation that is
unattainable.
Step 2. Target the Audience
As it is extremely important to analyze the marketing aspects, it is as
important to target the specific audience that will become the voice of the
good. Now that it is so simple for consumers to share thoughts on products
and services on a traceable network, it is becoming imperative to businesses to
give this voice more to glorify than to criticize.
Social media can be detrimental to the life of a good but it can be equally
beneficial. Think back to the water gun example, if the product had met
expectations or had even exceeded them, the consumers would have
drastically multiplied. If the voice is speaking, the users are doing the job of
marketing for you.
Step 3. Feed the Voice
Now that the goods are marketed correctly and the voice is talking, you must
give the voice a reason to talk. This is an important step because voices
change tones quickly. Meaning, even though it is marketed well and people
are talking about it, what are you going to give the voice for talking and how
are you going to make sure it is being heard?
To feed the voice one must keep the users wanting to speak, or give them a
reason or incentive to. This reason can include discounts for promotion or user
gratification through a Like or Retweet. Users want their connections on
networks to know that there is a reason why they are talking about a good, and
to do this you must broadcast that the specific user has made a contribution.
Key Takeaways
Social networks like Facebook and Twitter allow users to update statuses about what is
relevant to them, they also allow businesses to Retweet or even Like these contributions.
Now that you have connected with the user, they feel even more connected to your good
and brand. This is essential because it can lead to other users also wanting to be
broadcasted for their contributions, which lead them to join the voice.
Now that you have learned how to start a voice and feed the voice, social networks can
become a powerful marketing tool. Networks can be a place for negative criticism but if
you can utilize users as marketers, they will fuel the flame instead of extinguish it.
  	
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Chapter	
  3.	
  Social	
  Mediation:	
  Managing	
  Multiple	
  Platforms	
  
A	
  few	
  years	
  ago,	
  there was only one platform required to stay in the social loop, but as of
lately users have increased the amount of networks that they are a part of. This brings
along new challenges that have never been experienced before, such as where to post
what without seeming repetitive. Since issues like this have begun to arise, we are
learning to become social mediators.
Social Mediation is the user management of multiple platforms and the difficulties
associated with them. Having more than one account with a specific social network is a
new occurrence, which makes these issues a precedent. Mediating between networks has
never happened because social media has only witnessed transition stages until now.
For example, before Facebook became the social capital of the Internet, there were many
other networks fighting to be on the top. When MySpace users began flocking to
Facebook, there was a transition stage instead of mediation. Users did not make posts on
both networks; instead most gave up on MySpace and became strict Facebook users.
Now that there are diverse social networks that specialize in different parts of social
living, users are creating accounts without disbanding from previous social networks.
The largest difficulty that social mediators are dealing with is how to update users
without seeming repetitive. This is very important because users maintain many of the
same connections on separate platforms. To solve issues like these, users must adhere to
certain steps in order to perform Social Mediation.
Step 1. Analyze the Content
First, you must decide whether the content that you are broadcasting is
generally found on one platform instead of others. For example, if a user’s
content involves a connection that they have on a platform they would post it
to that platform. Sometimes it is a simple decision, other times this step
requires more attention.
If a user wants to create a status update there are multiple platforms that they
may do so. This case is becoming extremely difficult because almost every
network allows users to make these updates. To decide where content is
finally posted, a user must determine which platform is designed for the
premise of the content. Recreational content will be posted to a different
network than business related content because of the premise of the platform
as well as the audience.
Step 2. Examine the Audience of your Platforms
Next, users need to be attentive to the audience, or other users that are
connected in their network. This is important because the proper platform can
be decided based on its target audience. Some content is meant for a large
audience while other content will fit better with a smaller one.
As well as in step one, users analyze their audience on each platform to decide
which content belongs to which audience. If a user is connected with
  	
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colleagues and work associates they would not want to broadcast the
recreational activities of their weekend. Users should refrain from
broadcasting intimate content to a large audience; this has become a large
issue regarding hiring managers investigating platforms to learn about
possible candidates for positions. In some instances this step can be more
difficult than the first but frequent users become knowledgeable of audience
sizes, which makes this step simpler.
Step 3. Determine the Platform
Finally, users take their knowledge of content and audience into account to
decide where the post is designated; this is the actual mediation between
social networks. Some users decide that the content is proper for multiple
platforms and must now make a decision of how to change it to fit other
networks. If users share common connections on many platforms, the more
diverse they can create the content the more that it will not seem repetitive.
Now that social networking has entered into this mediation stage, multiple platforms will
continue to be added and users will continue to create more accounts. Difficulties in
managing platforms will continue to occur which will lead to the need of Social
Mediation.
Chapter	
  4.	
  What	
  is	
  a	
  Community	
  Manager?	
  
	
  
With the rise of social and the need for brands to build a voice and join the conversation,
there has become a need for Community Managers. You may be asking yourself, what is
a Community Manager? Because the term takes on such a broad role, I am going to break
down the best practices of this position!
1. Humanizing the Voice of Clients
Though they represent clients in the digital realm, Community Managers must
strive to project the most humanized voice possible. Because users want to
engage in realistic connections on social platforms, it is important to use a
friendly approach that utilizes social opportunities and leverages further
connections.
2. Making Personalized Connections
It is important for Community Managers to make connections with users as
personal as possible in order to create a unique experience and form a bond
through engagement. By making these personalized connections, they nurture
and support the users engagement and help to retain them further as
consumers.
3. Creating Meaningful Relationships
Humanized voices and personalized connections combine to help create
unique and meaningful relationships with users. Information moves very fast
  	
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in social media, so it is critical to not only form relationships, but to also make
them significant.
4. Maintaining Authentic Engagements
To ensure that relationships continue to be significant, Community Managers
must maintain realistic and authentic engagements. For best practices, their
core competency should be to create unique and desirable interactions, which
can be accomplished by building genuine engagements.
5. Analyzing Social Impact
It is very important to analyze the impact of engagements so that they
can better tailor the voices of clients and connections to users. Community
Managers examine the impact of engagements by using social analytics to
better understand audiences and help create more significant impacts.
By successfully connecting with users on social platforms, nurtured leads of today can
become tomorrow’s customers.
Chapter	
  5.	
  Content	
  Marketing	
  –	
  The	
  Voice	
  of	
  Your	
  Business	
  
	
  
Social media has given companies a life-like presence online and content marketing
serves as the businesses story to consumers, told through their voice. As digital business
strategies have vastly changed, companies are becoming more aware of their need of
finding this voice to speak to their consumers. Content marketing has come a long way
over the past few years but has proven to be a vital online marketing tool.
In the article Content Marketing in 2013: What the Experts Think, author Andrew
Warren-Payne notes many marketers’ thoughts on content marketing. When asked why it
has reached its tipping point this year, Doug Kessler, Creative Director and Co-Founder
of Velocity Partners, said, “It’s tipping because it works. Content is the engine of search,
social, outbound and web marketing. It’s also the fuel for lead nurturing. It took awhile
for people to see how and why content is so powerful but it’s on every marketer’s radar
now.”
Now that content marketing is established as a necessity, businesses are faced with these
3 key questions that they must ask themselves.
Question 1. Where to get Content?
As the need for content has grown, so have the opportunities for businesses to
find their voice. In the article 10 Ways Brands Will Win With Content
Marketing in 2013, author Shafqat Islam agrees that both big and small
companies are changing their content strategies. “Having an intern write three
measly blog posts a week isn’t going to cut it. Even a network of freelancers
isn’t enough,” Islam says. These apparent signs have led businesses to search
  	
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for teams to maintain the creation and development of unique and desirable
content.
Question 2. What Content should be Marketed?
Content should be valuable, relevant and attractive to readers. It is important
to create content that can help current consumers and nurture leads by
generating interest in new possible customers. “If you’re going to be creating
and pushing out content,” Islam says, “it needs to reach all target markets,
from international to hyperlocal.” Being able to reach multiple markets
through content can be difficult, but it can be made easier by knowledgeable
and experienced content marketers.
Question 3. Where should we Market the Content?
There are many social media outlets that can be used to engage consumers
with content, but to decide which to use accurately takes the design and
implementation of digital marketing strategies. The most important aspects to
remember are the purpose and audience when choosing the correct
outlet. James Keady, Digital Marketing Manager of McLaren Automotive,
says, “Content marketing is reaching a point where having a digital presence
is no longer good enough to achieve cut through, you need a value add
proposition and this is best done through a strong content strategy that reaches
your audience on the right platforms at the right time in an engaging way.”
Because content marketing has reached this undeniable peak, many businesses are
beginning to notice and it is becoming clear that these voices are being heard. Those that
are doing it best constantly ask themselves these questions as their customers’ needs
continue to change and social continues to evolves.
Chapter	
  6.	
  The	
  Art	
  of	
  Social	
  Storytelling	
  (A	
  Campfire	
  Story)	
  
	
  
When	
  thinking	
  about	
  the	
  art	
  of	
  storytelling,	
  I	
  envision	
  a	
  group	
  of	
  individuals	
  
gathered	
  around	
  a	
  campfire,	
  swapping	
  entertaining	
  and	
  relatable	
  experiences	
  with	
  
each	
  other.	
  The	
  same	
  analogy	
  is	
  true	
  for	
  social	
  media	
  storytelling,	
  except	
  in	
  the	
  
digital	
  realm	
  there	
  are	
  many	
  stories	
  being	
  told	
  and	
  a	
  lot	
  of	
  the	
  individuals	
  are	
  
gathered	
  around	
  multiple	
  campfires	
  at	
  once.	
  It	
  is	
  vital	
  for	
  the	
  voice	
  of	
  your	
  brand	
  to	
  
build	
  a	
  bright	
  fire	
  of	
  content	
  that	
  attracts	
  individuals	
  to	
  engage	
  in	
  the	
  conversation.	
  	
  
	
  
To	
  ensure	
  that	
  your	
  storytelling	
  is	
  the	
  most	
  effective,	
  it	
  is	
  important	
  that	
  you:	
  
	
  
1. Locate your campers (Analyze your Audience)
Before you begin to research or even develop content, it is necessary that you
determine who your readers are by conducting an audience analysis. By
creating a strong foundation and forming a deep relationship with the brand,
you will be able to analyze and target the appropriate audience of consumers.
  	
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2. Find your campsite (Choose your Social Platform or Content Medium)
After determining your audience, you need to establish which medium would
be optimal for the conversation. In many cases, you will have one site for the
full content and will be using social platforms to broadcast and syndicate the
story to your target audience. When broadcasting your content on social
media, it is very important to maintain the style of your brand as well as create
content that fits the style of different platforms.
3. Find and cut your firewood (Research your Content Topic)
Now that you know whom you are writing to and where you will be
publishing the content, it’s time to research and develop your topic. Even if
you are an expert on the topic of interest, it is still critical to conduct research
because of possible changes or new trends that you may not be aware of.
Compiling the most up-to-date and relevant information will make your
content stronger and more meaningful to your audience.
4. Build your campfire (Outline and Develop your Content)
After researching and compiling related information, you can begin to create
an ideal outline and develop your content. When building your content you
should keep your target audience and medium in mind, as they will help to
form your tone and style. These will change depending on
the who, what and where of your content so it is very important to be
extremely knowledgeable about all three.
5. Light your fire (Publish your Content)
With the content developed, you have now reached the point of publishing.
Before doing this, it is key that you ensure that your content matches your
ideal outline and is both understandable and concise. To increase the
capabilities of your content you may also want to engage in SEO best
practices, such as creating tags, metadata, keyword links and even adding
attractive graphics.
6. Add wood…and lighter fluid…to build your fire brighter (Attract and Engage
your Audience)
Publishing your content is not the final step, as engagement with your
audience is your overall purpose. As your audience interacts with the content
on different platforms, it is important that you continue the conversations to
further engage and create unique connections.
To use content as a marketing tool, it is important to build interest in your brand and the
story of your business. By following these steps, you can ensure that your campground
will be filled with campers.
  	
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Chapter	
  7.	
  Outsourcing	
  Content	
  to	
  an	
  Agency:	
  When	
  and	
  Why	
  
	
  
As businesses face new marketing challenges, they must search for solutions outside of
their own companies. In a recent webinar, Social Marketing & The Resourcing
Challenge: Outsourcing vs. In-House, sponsored by ORACLE, a panel of professionals
discussed when and why a business should outsource content marketing to an agency.
The panel agreed that, though the answer depends on the overall goal of the company, an
agency could offer you:
TIME
Time is something that you can’t afford to take away from your business,
especially if it is a small or medium-sized business. When you and your team
are already wearing multiple hats, it is more efficient to your business to find
a new head than to add to your own. Mikal Belicove, contributing writer for
Forbes Magazine and Entrepreneur Magazine, said that your business should
outsource to an agency because they “take the time.” Instead of taking time
and focus away from your business and core competencies, an agency can do
it for you.
EXPERTISE
With so many moving parts in your business, it is difficult to focus on specific
aspects. An agency acts as an extension of your marketing department that
focuses on these specific campaigns and strategies. Chris Vaughn, Director of
Marketing at DigitalSherpa, spoke about how two years ago, agency expertise
was in question, but now “they’re taking content more seriously.” Because
digital marketing constantly changes, it is important to use the best practices
of an agency to conquer your challenges. Rob Key, CEO at Converseon, said
that a “strong role of agencies is to bring expertise about SEO and content.”
THE 5TH P
As technology has advanced, the marketing mix has evolved to not only
include promotion, price and place, but also – participation. When, before,
your company’s engagement with an agency was limited, there was no sense
of participation. Now, it has become the most important aspect! “Outsourcing
doesn’t work without participation,” Vaughn said. With current technology,
agencies, especially those savvy in digital, have the capability of working
closer than ever with companies. To work most efficiently, an agency must
have a strong relationship with your company.
Though agencies can offer these aspects to your business, sometimes deciding whether to
stay in-house or to outsource is a more difficult decision. When asked when, Belicove
talked about the two best times for a company to resource an agency.
	
  
1. When a business is getting started, or is still young, an agency can most
efficiently help integrate participation into their marketing mix. This is a great
time to form a relationship with an agency because it allows them to learn about
  	
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the core competencies and culture of the company. Key said that agencies can
“bring training” and are most effective when they are “embedded in your
culture.”
2. Also, businesses will always need content, especially now that content marketing
has grown into one of the most vital aspects of digital marketing. An agency can
help by applying their best content practices to a companies needs. One thing that
Belicove sited to be true is that it is and always will be “easier to edit than to
create content.”
When it comes to whether your business should stay in-house or outsource content, it
mostly depends on your specific needs and resources. If you decide to outsource to an
agency, be sure that their culture reflects your own to ensure that you create an effective
relationship.
Chapter	
  8.	
  Collaboration	
  of	
  SEO	
  and	
  Content	
  will	
  lead	
  to	
  a	
  
Quality	
  Internet	
  
	
  
The behavior of Internet users has changed, which makes the evolution of how content is
searched and ultimately presented inevitable. The questions that you have been
wondering are how and when this will happen. Though the answer to the first question is
more difficult to explain, the answer to the second is simple – now.
To understand the need for collaboration between SEO and content marketing, you must
recall why these are important tools in the first place. In his eBook, “Why Search Engine
Optimization is Dying and the 21 New Rules of Content Marketing for 2013 and
Beyond”, Randy Milanovic, Principle at KAYAK Online Marketing, discusses the
impacts and failures of SEO. In reference to the conception of search optimization,
Milanovic writes:
“Although most of us take Google and the other search engines for granted now, take a
moment and consider why it is they even exist at all: because the Internet is too big, and
growing too quickly, for people to always have a good idea of what it is they are
searching for.”
The purpose of search optimization is to create a better user experience, which is exactly
the reason that a change must occur. SEO has always taken a quantitative approach,
rather than a qualitative one, which has led to content and sites with poor quality links
and stuffed keywords to be ranked higher than others. For a while this was acceptable and
bad SEO practices were tolerated, but as of recently this is completely changing.
With the increase in social and mobile use, the behavior of Internet users has changed
from wanting as much information as possible to wanting the best information rapidly.
Because of this, content marketing began to be recognized as a necessity and rose to the
throne. As much as it is used, and mostly used incorrectly, I must admit – content is king.
  	
   An	
  eBook	
  by	
  Ethan	
  Warlick	
  
	
  
	
   	
   15	
  
	
  
This is not to say that SEO is no longer important. The fact is that great content is only
powerful if it is findable, making search engine optimization, in terms of the digital
realm, queen.
This behavioral change in users has not only impacted the way that businesses optimize
their content for search, but also the way that search is conducted itself. With importance
being focused on the quality of content, rather than quantity, Google has altered their
search algorithm. Matt Cutts, Head of the Webspam Team at Google, announced the
rollout of the new algorithm, Penguin 2.0.
This updated algorithm does a better job of removing spam links and is leading to more
sophisticated links. There has also been an update to their Panda algorithm, which ranks
high quality content and sites more efficiently and creates a better overall user
experience.
These changes greatly impact the approaches and practices of SEO professionals as well
as Webmasters. In an attempt to develop a more quality Internet, these algorithm updates:
• Create a more sophisticated link analysis
• Identify hacked sites more effectively
• Give more information and feedback to Webmasters
• Detect authorities easier and rank them higher
• Lead to more high quality writing
In reference to these changes in search, Milanovic writes:
“…they are doing more to look at your site the way an actual person would, and making
common-sense judgments that go far beyond a few links and meta-tags. What’s more,
they are ignoring or even penalizing companies that are going too far to influence their
ranking.”
Ultimately, smarter users have led to the need for smarter algorithms and marketing tools.
Though it has been speculated, SEO will not die, rather it will be coupled with content
marketing to enhance the overall framework. All of these changes are leading to a better
user experience and will result in a more quality Internet.
Chapter	
  9.	
  Content	
  Marketing:	
  5	
  Tactics	
  You	
  Haven’t	
  Thought	
  of	
  
Yet	
  
	
  
Though	
  content	
  is	
  king,	
  it	
  wasn’t	
  until	
  certain	
  aspects	
  of	
  marketing	
  grew	
  further	
  into	
  
the	
  digital	
  realm	
  that	
  it	
  finally	
  took	
  the	
  throne.	
  As	
  brands	
  have	
  grown	
  closer	
  to	
  
consumers	
  through	
  social	
  interactions,	
  delivering	
  branded	
  content	
  has	
  become	
  vital.	
  
Though	
  most	
  content	
  marketers	
  take	
  similar	
  steps,	
  the	
  problem	
  is	
  that	
  not	
  everyone	
  
is	
  doing	
  it	
  right.	
  
	
  
  	
   An	
  eBook	
  by	
  Ethan	
  Warlick	
  
	
  
	
   	
   16	
  
	
  
Cultivating	
  and	
  creating	
  content	
  builds	
  loyalty	
  by	
  developing	
  awareness,	
  forming	
  
inspiration	
  and	
  producing	
  engagement	
  with	
  consumers.	
  To	
  do	
  this	
  effectively,	
  you	
  
must	
  implement	
  the	
  following	
  five	
  tactics	
  into	
  your	
  content	
  marketing	
  strategy.	
  
	
  
1. Analyze;	
  don’t	
  Research	
  
Everyone	
  conducts	
  research	
  before	
  creating	
  content,	
  but	
  it	
  lacks	
  many	
  
aspects	
  that	
  you	
  will	
  need	
  to	
  ultimately	
  be	
  successful.	
  Content	
  development	
  
is	
  resource	
  concentrated,	
  and	
  by	
  analyzing	
  the	
  results	
  of	
  previously	
  written	
  
content	
  you	
  will	
  learn	
  much	
  more	
  than	
  you	
  will	
  by	
  simply	
  researching	
  topics.	
  
Analyzing	
  results	
  will	
  allow	
  you	
  to	
  realize	
  what	
  readers	
  like,	
  but	
  more	
  
importantly,	
  what	
  readers	
  dislike.	
  
	
  
Think	
  about	
  it,	
  when	
  billboards	
  are	
  constructed	
  they	
  are	
  not	
  just	
  placed	
  
along	
  the	
  most	
  beautiful	
  roads	
  and	
  scenic	
  routes.	
  They	
  are	
  built	
  along	
  the	
  
roads	
  that	
  receive	
  the	
  most	
  traffic,	
  and	
  the	
  same	
  can	
  be	
  said	
  about	
  digital	
  
content.	
  It	
  is	
  important	
  to	
  gain	
  insight	
  through	
  result	
  analytics;	
  discovering	
  
what	
  content	
  receives	
  the	
  most	
  likes,	
  shares	
  and	
  even	
  comments	
  will	
  assist	
  
you	
  more	
  than	
  just	
  researching	
  which	
  topics	
  are	
  most	
  prevalently	
  written	
  
about.	
  	
  
	
  
2. Unique	
  isn’t	
  Enough	
  Anymore	
  
Though	
  your	
  content	
  should	
  be	
  unique,	
  that	
  is	
  not	
  quite	
  enough.	
  Unique	
  
means	
  rare	
  and	
  matchless,	
  but	
  it	
  does	
  not	
  mean	
  desirable.	
  As	
  content	
  
continues	
  to	
  flood	
  and	
  overflow	
  the	
  digital	
  realm,	
  it	
  is	
  important	
  to	
  be	
  
different,	
  but	
  much	
  more	
  important	
  to	
  be	
  something	
  that	
  rises	
  above	
  and	
  
stands	
  out	
  because	
  it	
  is	
  desired	
  by	
  your	
  readers.	
  
	
  
Content	
  providers	
  spend	
  too	
  much	
  time	
  trying	
  to	
  rewrite	
  popular	
  topics	
  from	
  
their	
  own	
  perspective	
  and	
  too	
  little	
  time	
  thinking	
  from	
  the	
  perspective	
  of	
  
their	
  target	
  audience.	
  You	
  are	
  using	
  your	
  skills	
  and	
  experience	
  to	
  form	
  an	
  
idea	
  but,	
  in	
  the	
  end,	
  you	
  want	
  the	
  product	
  to	
  be	
  something	
  that	
  encourages	
  
your	
  reader,	
  not	
  just	
  yourself.	
  It	
  builds	
  influence,	
  but	
  only	
  if	
  it	
  motivates	
  the	
  
reader	
  to	
  be	
  inspired.	
  It	
  is	
  not	
  an	
  easy	
  task	
  to	
  create	
  something	
  that	
  
persuades,	
  but	
  forming	
  such	
  an	
  emotion	
  is	
  the	
  only	
  way	
  that	
  content	
  is	
  
ultimately	
  an	
  effective	
  digital	
  marketing	
  tool.	
  
	
  
3. Content	
  is	
  More	
  than	
  just	
  Words	
  
When	
  it	
  comes	
  to	
  writing	
  content,	
  the	
  words	
  are	
  the	
  easy	
  part	
  but	
  not	
  what	
  
will	
  initially	
  gain	
  the	
  attention	
  of	
  your	
  reader.	
  We’ve	
  all	
  heard	
  the	
  cliché	
  that	
  
a	
  picture	
  is	
  worth	
  1,000	
  words,	
  but	
  it	
  has	
  never	
  been	
  more	
  significantly	
  true	
  
than	
  it	
  is	
  to	
  cultivating	
  and	
  creating	
  branded	
  content	
  that	
  is	
  sought	
  after.	
  
	
  
For	
  example,	
  any	
  book	
  that	
  you	
  have	
  ever	
  read	
  has	
  been	
  because	
  of	
  three	
  
things:	
  
1) Your	
  professor	
  told	
  you	
  it	
  was	
  going	
  to	
  be	
  on	
  the	
  final	
  exam,	
  
2) It	
  was	
  recommended	
  by	
  a	
  friend	
  that	
  had	
  already	
  read	
  it,	
  or	
  
  	
   An	
  eBook	
  by	
  Ethan	
  Warlick	
  
	
  
	
   	
   17	
  
	
  
3) The	
  front	
  cover	
  image	
  grabbed	
  you	
  by	
  peaking	
  your	
  interest.	
  
	
  
Words	
  take	
  on	
  similar	
  meanings	
  to	
  everyone,	
  but	
  an	
  image	
  can	
  form	
  different	
  
meanings,	
  which	
  are	
  usually	
  based	
  on	
  an	
  individual’s	
  life,	
  beliefs	
  and	
  
experiences.	
  As	
  consumers	
  become	
  smarter,	
  many	
  realize	
  that	
  the	
  majority	
  
of	
  images	
  are	
  paid	
  stock	
  images	
  or	
  overused	
  creative	
  commons	
  pictures	
  from	
  
large	
  sites	
  such	
  as	
  Flickr	
  or	
  even	
  Google	
  Images.	
  Instead	
  of	
  just	
  using	
  these	
  
images,	
  we	
  have	
  reached	
  a	
  technological	
  point	
  where	
  it	
  is	
  easy	
  for	
  us	
  to	
  
create	
  our	
  own	
  images.	
  We	
  are	
  the	
  ones	
  doing	
  the	
  work,	
  so	
  why	
  is	
  it	
  that	
  we	
  
are	
  not	
  the	
  ones	
  shown	
  at	
  the	
  desks	
  signing	
  documents	
  or	
  smiling	
  in	
  
boardrooms	
  with	
  executives?	
  Pictures	
  lead	
  to	
  higher	
  CTRs	
  and	
  are	
  very	
  
useful	
  for	
  content	
  syndication,	
  and	
  by	
  using	
  unique	
  images	
  we	
  can	
  begin	
  to	
  
build	
  better	
  and	
  more	
  influential	
  followings.	
  In	
  fact,	
  I	
  created	
  both	
  images	
  on	
  
the	
  cover	
  of	
  this	
  eBook!	
  	
  
	
  
4.	
  Don’t	
  Phone	
  in	
  the	
  Call	
  to	
  Action	
  
Even	
  though	
  the	
  term	
  may	
  point	
  to	
  it,	
  it	
  is	
  very	
  important	
  that	
  you	
  never	
  
phone	
  in	
  the	
  call	
  to	
  action.	
  The	
  main	
  reason	
  that	
  we	
  include	
  CTAs	
  is	
  to	
  
continue	
  the	
  conversation	
  by	
  challenging	
  readers	
  to	
  think	
  more	
  deeply	
  about	
  
topics.	
  To	
  truly	
  create	
  engagement,	
  which	
  is	
  one	
  of	
  the	
  most	
  critical	
  
marketing	
  aspects	
  of	
  content,	
  you	
  must	
  ensure	
  that	
  your	
  CTA	
  is	
  relatable	
  to	
  
your	
  reader	
  and	
  that	
  you	
  genuinely	
  care	
  about	
  their	
  contribution	
  to	
  the	
  
conversation	
  and	
  furthering	
  leads.	
  
	
  
Many	
  content	
  developers	
  just	
  slap	
  together	
  a	
  question	
  or	
  two	
  and	
  link	
  to	
  a	
  
page	
  on	
  their	
  company	
  website	
  or	
  even	
  an	
  email	
  form.	
  Backlinking	
  is	
  
important,	
  as	
  it	
  brings	
  interested	
  readers	
  to	
  additional	
  information,	
  but	
  you	
  
must	
  not	
  be	
  insincere	
  in	
  this	
  step.	
  Not	
  only	
  is	
  this	
  the	
  perfect	
  place	
  to	
  learn	
  
which	
  readers	
  are	
  most	
  interested,	
  but	
  it	
  is	
  also	
  a	
  great	
  way	
  to	
  develop	
  
insight	
  about	
  your	
  target	
  audience.	
  Ask	
  a	
  question	
  that	
  you	
  do	
  not	
  know	
  the	
  
answer	
  to	
  or	
  that	
  would	
  actually	
  be	
  beneficial	
  to	
  know.	
  Give	
  them	
  a	
  reason	
  to	
  
want	
  to	
  have	
  a	
  deeper	
  connection	
  and	
  nurture	
  this	
  as	
  if	
  they	
  are	
  already	
  a	
  
paying	
  customer.	
  
	
  
5.	
  Always	
  Share	
  and	
  Engage	
  Responsibly,	
  my	
  friends!	
  
Every	
  good	
  content	
  marketer	
  knows	
  that	
  publishing	
  is	
  not	
  the	
  end	
  of	
  the	
  
process.	
  In	
  fact,	
  in	
  many	
  ways	
  it	
  is	
  only	
  the	
  beginning.	
  The	
  reason	
  that	
  
content	
  is	
  such	
  a	
  powerful	
  marketing	
  tool	
  is	
  because	
  it	
  gives	
  your	
  target	
  
audience	
  insight	
  into	
  your	
  brand	
  and	
  allows	
  them	
  to	
  develop	
  a	
  unique	
  
connection	
  that	
  they	
  may	
  have	
  never	
  been	
  able	
  to	
  do	
  before.	
  After	
  forming	
  
and	
  perfecting	
  your	
  content,	
  it	
  is	
  natural	
  to	
  want	
  to	
  share	
  it	
  across	
  all	
  social	
  
platforms,	
  but	
  it	
  is	
  very	
  important	
  that	
  you	
  think	
  first!	
  
	
  
To	
  garner	
  the	
  best	
  reactions,	
  don’t	
  flood	
  every	
  network,	
  because	
  each	
  social	
  
platform	
  has	
  different	
  qualities,	
  audiences	
  and	
  are	
  used	
  for	
  completely	
  
different	
  purposes.	
  Instead	
  of	
  flooding,	
  let	
  it	
  rain	
  where	
  there	
  is	
  actually	
  
  	
   An	
  eBook	
  by	
  Ethan	
  Warlick	
  
	
  
	
   	
   18	
  
	
  
opportunity	
  for	
  growth.	
  Engagement	
  is	
  a	
  part	
  of	
  lead	
  nurturing,	
  and	
  you	
  
wouldn’t	
  want	
  the	
  same	
  message	
  to	
  be	
  sent	
  to	
  customers	
  that	
  are	
  speaking	
  
different	
  languages.	
  A	
  new	
  female	
  boutique	
  wishing	
  to	
  gain	
  more	
  awareness	
  
of	
  their	
  new	
  clothing	
  line	
  will	
  not	
  receive	
  the	
  same	
  reaction	
  from	
  Twitter	
  or	
  
Google+	
  as	
  they	
  will	
  from	
  Pinterest,	
  or	
  even	
  Facebook.	
  If	
  you	
  are	
  planning	
  to	
  
syndicate	
  your	
  content	
  across	
  multiple	
  platforms,	
  it	
  is	
  crucial	
  that	
  you	
  
reformat	
  your	
  message	
  to	
  speak	
  to	
  the	
  different	
  audiences.	
  
	
  
There	
  is	
  no	
  question	
  that	
  content	
  marketing	
  in	
  the	
  digital	
  realm	
  is	
  becoming	
  one	
  of	
  
the	
  largest	
  tools	
  for	
  success.	
  According	
  to	
  Hubspot,	
  branded	
  content	
  generates	
  55%	
  
more	
  website	
  views	
  and	
  according	
  to	
  2013	
  research	
  report	
  conducted	
  by	
  Content	
  
Marketing	
  Institute,	
  91%	
  of	
  B2B	
  marketers	
  are	
  using	
  content	
  marketing	
  strategies.	
  
The	
  overall	
  success	
  of	
  your	
  content	
  will	
  be	
  determined	
  by	
  your	
  ability	
  to	
  utilize	
  
these	
  tactics.	
  
Chapter	
  10.	
  The	
  Future	
  of	
  Content	
  Based	
  on	
  Today’s	
  Trends	
  
	
  
Evolution is inevitable, and this is very true in regards to technology. As we continue to
interact with technology in different ways, we must adapt how it ultimately functions for
us. As the use of the Internet changes, so must the way that we create and present content.
Early adopters of Internet-based information were interested in detailed and lengthy
content. This demand helped to outline what has become the average blog post. An
average blog has a word count between 400 and 800, usually including multiple tags and
links, for SEO purposes, and graphics and images for aesthetics.
Because the majority of current Internet use has been adopted by a new audience, many
aspects have changed. Rather than demanding all information, the new adopters request
only the most valuable information. As a content marketer, I have noticed the rapid
increase in Internet use to be attributed to two current trends, social and mobile.
With two of the highest visited sites being Facebook and YouTube, and with 75% of the
world having access to mobile devices, it is obvious that the functionality of technology
is changing. These trends will dictate the way that content will transform in the near
future.
Though there has already been a notable shift towards microblogging, with the great
popularity of platforms such as Tumblr and Twitter, content will continue to move
toward a shorter format. This content evolution is due to:
1. The Rise of Scrolling
Even though there has been a large rise in Internet views from mobile devices, there
has been a significant decrease in time spent on individual sites and content. This is
due to users naturally wanting to scroll (literally) rather than read on their personal
  	
   An	
  eBook	
  by	
  Ethan	
  Warlick	
  
	
  
	
   	
   19	
  
	
  
devices. Because 80% of mobile time is spent on Apps, many companies are
developing their own to try to combat this issue and attract more users.
2. Shorter Content Attention Span
With the rise in content and constant updates on social, users encounter vast amounts
of accessible information daily. This has led to users exhibiting shorter content
attention spans, otherwise known as Social ADD. A symptom of this recent digital
illness is lower user comprehension and its main effect is a large decrease in content
effectiveness.
3. Emphasis on Unique and Desirable Content
The rise in scrolling and increase in Social ADD have led to an emphasis on unique
and desirable content. Rather than having to skim through information, users want to
immediately understand the main concepts and purpose. When a blog post is around
500 words, you can expect there to only be between 100 or 200 words of actual
unique content. By eliminating non-unique content and creating a much more concise
format, you can ensure that users will have an increased understandability.
For instance, in the near future you could read this post as:
The use of Internet has changed, due to a shift in audience and increase in social and
mobile. These trends have led to a rise in scrolling and Social ADD, which in turn have
led to a need for shorter content. To ensure that your content is most effective, begin to
write more concisely by eliminating anything that is not necessary to the main purpose.
Writing snippets is nothing new to content creators, as we are use to forming meta-
descriptions and even short blurbs when broadcasting content on social to entice readers.
Much like this strategy, the full content will be linked and accessible for those wishing to
read further. Other than being more effective, this will help to differentiate between
brand advocates, those that like the brand, and brand operators, those that actually
engage with the brand.
It is evident that the change in technology functionality and audience needs will lead to
an evolution in content. As current trends continue, solutions for these content problems
will need to be formulated.
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
  	
   An	
  eBook	
  by	
  Ethan	
  Warlick	
  
	
  
	
   	
   20	
  
	
  
Outro	
  
	
  
	
  
As consumer behaviors and habits change and new trends arise, it will be interesting to
watch as digital marketing tools and practices do as well. Though there was speculation
that social media was a fad, its impact on the daily lives of people and businesses are
proving to be much more than a short-lived movement. Content will continue to evolve
with the functionality of social and vice versa, which will lead to the continual adaption
of digital strategies.
Based on my experiences and knowledge, the distance between brands and consumers
will continue to shrink and the necessity of unique and desirable social interactions and
branded content will grow. Whether your own company or favorite company has begun
to design and implement digital marketing strategies yet, there will be no question that
you will need to soon.
	
  
Thank	
  you	
  for	
  taking	
  the	
  time	
  to	
  read	
  my	
  eBook!	
  I	
  hope	
  that	
  you	
  were	
  able	
  to	
  gain	
  
more	
  insight	
  into	
  the	
  industry	
  and	
  look	
  forward	
  to	
  hearing	
  from	
  you	
  and	
  furthering	
  
the	
  conversation!	
  
	
  
	
  
Twitter: @EthanWarlick
LinkedIn: Ethan Warlick
Email: WarlickEthan@Gmail.com
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
  	
   An	
  eBook	
  by	
  Ethan	
  Warlick	
  
	
  
	
   	
   21	
  
	
  
References	
  
	
  
Belicove, M. (2013, 04 16). Interview by M Fox []., Retrieved from
http://socialmediatoday.com/outsource-marketing-
webinar?utm_source=smt_email&utm_medium=email&utm_campaign=webinar0
41613&reference=smt_email&inf_contact_key=3abc72e96ae2c6a3542997bb13f9
39f9c0a29391060263df056f9d3adbb06046
	
  
Cutts, M. (2012, 04 24). [Web log message]. Retrieved from
http://googlewebmastercentral.blogspot.com/2012/04/another-step-to-reward-
high-quality.html
	
  
Fitzpatrick, A. (2012, 07 17). [Web log message]. Retrieved from
http://mashable.com/2012/07/17/mobile-phones-worldwide/
	
  
Islam, S. (2012, 12 22). [Web log message]. Retrieved from
http://mashable.com/2012/12/22/brands-win-content-marketing-2013/
	
  
Keady, J. (2013, 01 14). Interview by A Warren-Payne []., Retrieved from
http://econsultancy.com/us/blog/61841-content-marketing-in-2013-what-the-
experts-think
	
  
Kessler, D. (2013, 01 14). Interview by A Warren-Payne []., Retrieved from
http://econsultancy.com/us/blog/61841-content-marketing-in-2013-what-the-
experts-think
	
  
Key, R. (2013, 04 16). Interview by M Fox []., Retrieved from
http://socialmediatoday.com/outsource-marketing-
webinar?utm_source=smt_email&utm_medium=email&utm_campaign=webinar0
41613&reference=smt_email&inf_contact_key=3abc72e96ae2c6a3542997bb13f9
39f9c0a29391060263df056f9d3adbb06046
	
  
Koetsier, J. (2013, 04 3). [Web log message]. Retrieved from
http://venturebeat.com/2013/04/03/the-mobile-war-is-over-and-the-app-has-won-
80-of-mobile-time-spent-in-apps/
	
  
Marketing. 2013. In Merriam-Webster.com. Retrieved July 8, 2013, from
http://www.merriam-webster.com/dictionary/marketing
Milanovic, R. (2013). Findablity: Why Search Engine Optimization is Dying and the 21
New Rules of Content Marketing for 2013 and Beyond. Retrieved from
http://www.amazon.com/Findability-Search-Engine-Optimization-
ebook/dp/B00CMDQ9RG
  	
   An	
  eBook	
  by	
  Ethan	
  Warlick	
  
	
  
	
   	
   22	
  
	
  
Pullizi, J. (2012, 10 24). [Web log message]. Retrieved from
http://contentmarketinginstitute.com/2012/10/2013-b2b-content-marketing-
research/
Vaughn, C. (2013, 04 16). Interview by M Fox []., Retrieved from
http://socialmediatoday.com/outsource-marketing-
webinar?utm_source=smt_email&utm_medium=email&utm_campaign=webinar0
41613&reference=smt_email&inf_contact_key=3abc72e96ae2c6a3542997bb13f9
39f9c0a29391060263df056f9d3adbb06046
Vaughan, P. (2013). 15 Business Blogging Mistakes and Easy Fixes: How to Fix the Most
Common Blogging Bloopers. Retrieved from http://cdn2.hubspot.net/hub/53/file-
13220818-pdf/docs/ebooks/15_biz_blogging_mistakes_ebook.pdf
	
  
Warren-Payne, A. (2013, 01 14). [Web log message]. Retrieved from
http://econsultancy.com/us/blog/61841-content-marketing-in-2013-what-the-
experts-think
	
  

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Digital Marketing: The History of Social and the Future of Content

  • 1.     An  eBook  by  Ethan  Warlick         1     Digital Marketing: The History of Social and The Future of Content    
  • 2.     An  eBook  by  Ethan  Warlick         2                     Digital Marketing: The History of Social and the Future of Content All rights reserved. Copyright © 2013 by Ethan Warlick Cover art by Ethan Warlick First Printing: June, 2013 This license lets others download this work and share it with others as long as others credit the author, but others can’t change it in any way or use it commercially.    
  • 3.     An  eBook  by  Ethan  Warlick         3     Contents   Intro .....................................................................................................................................4 Chapter 1. Social Marketing Era: Why so Social?..............................................................5 Chapter 2. Everybody’s A Critic: The Social Voice ...........................................................6 Chapter 3. Social Mediation: Managing Multiple Platforms ..............................................8 Chapter 4. What is a Community Manager? .......................................................................9 Chapter 5. Content Marketing – The Voice of Your Business..........................................10 Chapter 6. The Art of Social Storytelling (A Campfire Story) .........................................11 Chapter 7. Outsourcing Content to an Agency: When and Why ......................................13 Chapter 8. Collaboration of SEO and Content will lead to a Quality Internet..................14 Chapter 9. Content Marketing: 5 Tactics You Haven’t Thought of Yet...........................15 Chapter 10. The Future of Content Based on Today’s Trends..........................................18 Outro..................................................................................................................................20 References .........................................................................................................................21      
  • 4.     An  eBook  by  Ethan  Warlick         4     Intro   My name is Ethan Warlick and I have a large passion for all aspects of digital marketing. As a recent graduate, I have gained my Bachelor of Science degree in Business Administration with a major in Marketing, a minor in Information Technology as well as a certificate in Professional Writing. After creating a depth of digital marketing related articles I have decided to form this collection of my content regarding the history and future of the industry. Throughout my experiences, both in my career and personal life, I’ve witnessed the birth of social media and the exponential rise of digital content. From being a part of some of the first large networks, acting as content marketer for multiple clients, as well as following constantly changing trends, I have increased my knowledge of the established digital map, which has allowed me to cultivate the blueprints for the future. The chapters in this eBook will plot the start and growth of social media marketing and the importance and rise of digital content marketing. Please enjoy the read and feel free to continue the conversation by contacting me through my social channels or at my email below! Twitter: @EthanWarlick LinkedIn: Ethan Warlick Email: WarlickEthan@Gmail.com                              
  • 5.     An  eBook  by  Ethan  Warlick         5     Chapter  1.  Social  Marketing  Era:  Why  so  Social?     Why is it that so many people are drawn to social media? Unlike other forms of media though, social media does not perform for the user. Rather, the user creates and maintains the media. So again I inquire, why is it that people are drawn to social media like an addiction? Compared to other forms of media, such as film and music, the user acts more as the director, screenwriter and musician instead of just enjoying the leisure of watching a movie or listening to a favorite artist; social media creates a continuously working user. Compared to other forms of social communication, such as speaking face-to-face or on the phone, social media is very hands on and can be exhausting. Instead of quickly discussing content with someone, users create accounts with their information and maintain and update them as changes occur in their daily lives. With the number of social platforms growing exponentially, users recreate themselves with each that they join. So one last time I ask, why so social? In fact, if social networking were to be compared to anything it should be marketing! As defined by Merriam-Webster, Marketing is: 1) The act or process of selling or purchasing in a market, 2) The process or technique of promoting, selling, and distributing a product or service, and 3) An aggregate of functions involved in moving goods from producer to consumer. Comparing social media to marketing is a much simpler process. To mirror networks with the above definition you must envision everyone’s social lives on one field or in one market. A social network is much like a social market because it is a way of presenting oneself to others, or marketing oneself. There is a certain process and an acquired technique to social media marketing and instead of being just for leisure; it is actually becoming a necessity today. So now this begs the question, why has everyone become marketers? Marketing establishes goods and services as unique and desirable so it is no wonder why people have become so obsessed with marketing themselves. In such a fast-paced real world, the cyber world allows users to keep up with their personal lives and update themselves to friends, family and other online acquaintances. Compared to technology use, social media use is much like the digital divide. Since it has become such a necessity, to fall behind divides those that are still maintaining their social lives and those that are not. Instead of being divided by those that have the ability to use it and not, networking is divided between those that are willing to update and those that are not, or more drastically put, those that do not matter in this large culture shift.
  • 6.     An  eBook  by  Ethan  Warlick         6     For example, think about whenever the phone was first commercialized and every household had one. Being the one household without a house phone is like not having a social network. More specifically, think about how important mobile phones are to society today. Not updating or even being a part of social networks is like not having a personal phone. Though it makes sense, it is still very interesting that marketing has gone from a career to a daily necessity in everyone’s lives. The era of considering any social encounter or action as anything other than a form of personal marketing is over and social media is the pinnacle of this marketing era. Chapter  2.  Everybody’s  A  Critic:  The  Social  Voice     As  new  ideas  and  products  emerge  from  the  minds  of  people,  criticism  is  emerging   from  the  social  networks  of  others.  With  the  introduction  of  Facebook  and  Twitter   status  updates  into  our  daily  lives,  users  have  taken  their  thoughts  on  different   matters  from  their  heads  and  have  begun  to  post  them  all  over  social  platforms.  If it were ever easy to bring an idea to life without being criticized, social media has destroyed that way of life. Do you recall when you were a child and as soon as you saw an advertisement for a toy you had to have it? Nothing could keep it from your hands and you wouldn’t let your parents forget how much you needed it. For example, I remember wanting an expensive water gun after seeing it on a commercial and in stores. The children in the commercial were shooting water at each other from up to ten yards away and I wanted so badly to be one of those kids. Based on the information that the manufacturer had given me, the gun was going to be the best thing that ever had happened in my nine years of living. Now think if social media platforms had been present in my childhood. I could have easily seen that users buying the water gun were very disappointed to find out that the gun did not shoot as it did in the commercial. In all actuality, the toy was not as important as I had once assumed. Finding out that a product is not what you actually wanted is one thing, but finding out that you can use the criticisms of online users to help choose what to buy and not buy is another. Social Media Impact on Consumer Vs. Company As a consumer, this can come in handy, but as a company this alters business plans and can be the defining factor between the success and failure of a product or service. Now that users have become criticizing marketers, businesses must change their strategies. To do so they must adjust and adapt to this new socially charged environment by following the following steps.
  • 7.     An  eBook  by  Ethan  Warlick         7     Step 1. Analyze Marketing Aspects To begin, you must inspect the way that you are promoting or advertising a good to make sure it is adequate, but more importantly that it is honest. As stated before, there is nothing worse to a consumer than any form of false advertising. Likewise, there is nothing worse to a producer than losing consumer loyalty, which is why goods must be marketed fairly and adequately define the consumer experience without promising a certain expectation that is unattainable. Step 2. Target the Audience As it is extremely important to analyze the marketing aspects, it is as important to target the specific audience that will become the voice of the good. Now that it is so simple for consumers to share thoughts on products and services on a traceable network, it is becoming imperative to businesses to give this voice more to glorify than to criticize. Social media can be detrimental to the life of a good but it can be equally beneficial. Think back to the water gun example, if the product had met expectations or had even exceeded them, the consumers would have drastically multiplied. If the voice is speaking, the users are doing the job of marketing for you. Step 3. Feed the Voice Now that the goods are marketed correctly and the voice is talking, you must give the voice a reason to talk. This is an important step because voices change tones quickly. Meaning, even though it is marketed well and people are talking about it, what are you going to give the voice for talking and how are you going to make sure it is being heard? To feed the voice one must keep the users wanting to speak, or give them a reason or incentive to. This reason can include discounts for promotion or user gratification through a Like or Retweet. Users want their connections on networks to know that there is a reason why they are talking about a good, and to do this you must broadcast that the specific user has made a contribution. Key Takeaways Social networks like Facebook and Twitter allow users to update statuses about what is relevant to them, they also allow businesses to Retweet or even Like these contributions. Now that you have connected with the user, they feel even more connected to your good and brand. This is essential because it can lead to other users also wanting to be broadcasted for their contributions, which lead them to join the voice. Now that you have learned how to start a voice and feed the voice, social networks can become a powerful marketing tool. Networks can be a place for negative criticism but if you can utilize users as marketers, they will fuel the flame instead of extinguish it.
  • 8.     An  eBook  by  Ethan  Warlick         8     Chapter  3.  Social  Mediation:  Managing  Multiple  Platforms   A  few  years  ago,  there was only one platform required to stay in the social loop, but as of lately users have increased the amount of networks that they are a part of. This brings along new challenges that have never been experienced before, such as where to post what without seeming repetitive. Since issues like this have begun to arise, we are learning to become social mediators. Social Mediation is the user management of multiple platforms and the difficulties associated with them. Having more than one account with a specific social network is a new occurrence, which makes these issues a precedent. Mediating between networks has never happened because social media has only witnessed transition stages until now. For example, before Facebook became the social capital of the Internet, there were many other networks fighting to be on the top. When MySpace users began flocking to Facebook, there was a transition stage instead of mediation. Users did not make posts on both networks; instead most gave up on MySpace and became strict Facebook users. Now that there are diverse social networks that specialize in different parts of social living, users are creating accounts without disbanding from previous social networks. The largest difficulty that social mediators are dealing with is how to update users without seeming repetitive. This is very important because users maintain many of the same connections on separate platforms. To solve issues like these, users must adhere to certain steps in order to perform Social Mediation. Step 1. Analyze the Content First, you must decide whether the content that you are broadcasting is generally found on one platform instead of others. For example, if a user’s content involves a connection that they have on a platform they would post it to that platform. Sometimes it is a simple decision, other times this step requires more attention. If a user wants to create a status update there are multiple platforms that they may do so. This case is becoming extremely difficult because almost every network allows users to make these updates. To decide where content is finally posted, a user must determine which platform is designed for the premise of the content. Recreational content will be posted to a different network than business related content because of the premise of the platform as well as the audience. Step 2. Examine the Audience of your Platforms Next, users need to be attentive to the audience, or other users that are connected in their network. This is important because the proper platform can be decided based on its target audience. Some content is meant for a large audience while other content will fit better with a smaller one. As well as in step one, users analyze their audience on each platform to decide which content belongs to which audience. If a user is connected with
  • 9.     An  eBook  by  Ethan  Warlick         9     colleagues and work associates they would not want to broadcast the recreational activities of their weekend. Users should refrain from broadcasting intimate content to a large audience; this has become a large issue regarding hiring managers investigating platforms to learn about possible candidates for positions. In some instances this step can be more difficult than the first but frequent users become knowledgeable of audience sizes, which makes this step simpler. Step 3. Determine the Platform Finally, users take their knowledge of content and audience into account to decide where the post is designated; this is the actual mediation between social networks. Some users decide that the content is proper for multiple platforms and must now make a decision of how to change it to fit other networks. If users share common connections on many platforms, the more diverse they can create the content the more that it will not seem repetitive. Now that social networking has entered into this mediation stage, multiple platforms will continue to be added and users will continue to create more accounts. Difficulties in managing platforms will continue to occur which will lead to the need of Social Mediation. Chapter  4.  What  is  a  Community  Manager?     With the rise of social and the need for brands to build a voice and join the conversation, there has become a need for Community Managers. You may be asking yourself, what is a Community Manager? Because the term takes on such a broad role, I am going to break down the best practices of this position! 1. Humanizing the Voice of Clients Though they represent clients in the digital realm, Community Managers must strive to project the most humanized voice possible. Because users want to engage in realistic connections on social platforms, it is important to use a friendly approach that utilizes social opportunities and leverages further connections. 2. Making Personalized Connections It is important for Community Managers to make connections with users as personal as possible in order to create a unique experience and form a bond through engagement. By making these personalized connections, they nurture and support the users engagement and help to retain them further as consumers. 3. Creating Meaningful Relationships Humanized voices and personalized connections combine to help create unique and meaningful relationships with users. Information moves very fast
  • 10.     An  eBook  by  Ethan  Warlick         10     in social media, so it is critical to not only form relationships, but to also make them significant. 4. Maintaining Authentic Engagements To ensure that relationships continue to be significant, Community Managers must maintain realistic and authentic engagements. For best practices, their core competency should be to create unique and desirable interactions, which can be accomplished by building genuine engagements. 5. Analyzing Social Impact It is very important to analyze the impact of engagements so that they can better tailor the voices of clients and connections to users. Community Managers examine the impact of engagements by using social analytics to better understand audiences and help create more significant impacts. By successfully connecting with users on social platforms, nurtured leads of today can become tomorrow’s customers. Chapter  5.  Content  Marketing  –  The  Voice  of  Your  Business     Social media has given companies a life-like presence online and content marketing serves as the businesses story to consumers, told through their voice. As digital business strategies have vastly changed, companies are becoming more aware of their need of finding this voice to speak to their consumers. Content marketing has come a long way over the past few years but has proven to be a vital online marketing tool. In the article Content Marketing in 2013: What the Experts Think, author Andrew Warren-Payne notes many marketers’ thoughts on content marketing. When asked why it has reached its tipping point this year, Doug Kessler, Creative Director and Co-Founder of Velocity Partners, said, “It’s tipping because it works. Content is the engine of search, social, outbound and web marketing. It’s also the fuel for lead nurturing. It took awhile for people to see how and why content is so powerful but it’s on every marketer’s radar now.” Now that content marketing is established as a necessity, businesses are faced with these 3 key questions that they must ask themselves. Question 1. Where to get Content? As the need for content has grown, so have the opportunities for businesses to find their voice. In the article 10 Ways Brands Will Win With Content Marketing in 2013, author Shafqat Islam agrees that both big and small companies are changing their content strategies. “Having an intern write three measly blog posts a week isn’t going to cut it. Even a network of freelancers isn’t enough,” Islam says. These apparent signs have led businesses to search
  • 11.     An  eBook  by  Ethan  Warlick         11     for teams to maintain the creation and development of unique and desirable content. Question 2. What Content should be Marketed? Content should be valuable, relevant and attractive to readers. It is important to create content that can help current consumers and nurture leads by generating interest in new possible customers. “If you’re going to be creating and pushing out content,” Islam says, “it needs to reach all target markets, from international to hyperlocal.” Being able to reach multiple markets through content can be difficult, but it can be made easier by knowledgeable and experienced content marketers. Question 3. Where should we Market the Content? There are many social media outlets that can be used to engage consumers with content, but to decide which to use accurately takes the design and implementation of digital marketing strategies. The most important aspects to remember are the purpose and audience when choosing the correct outlet. James Keady, Digital Marketing Manager of McLaren Automotive, says, “Content marketing is reaching a point where having a digital presence is no longer good enough to achieve cut through, you need a value add proposition and this is best done through a strong content strategy that reaches your audience on the right platforms at the right time in an engaging way.” Because content marketing has reached this undeniable peak, many businesses are beginning to notice and it is becoming clear that these voices are being heard. Those that are doing it best constantly ask themselves these questions as their customers’ needs continue to change and social continues to evolves. Chapter  6.  The  Art  of  Social  Storytelling  (A  Campfire  Story)     When  thinking  about  the  art  of  storytelling,  I  envision  a  group  of  individuals   gathered  around  a  campfire,  swapping  entertaining  and  relatable  experiences  with   each  other.  The  same  analogy  is  true  for  social  media  storytelling,  except  in  the   digital  realm  there  are  many  stories  being  told  and  a  lot  of  the  individuals  are   gathered  around  multiple  campfires  at  once.  It  is  vital  for  the  voice  of  your  brand  to   build  a  bright  fire  of  content  that  attracts  individuals  to  engage  in  the  conversation.       To  ensure  that  your  storytelling  is  the  most  effective,  it  is  important  that  you:     1. Locate your campers (Analyze your Audience) Before you begin to research or even develop content, it is necessary that you determine who your readers are by conducting an audience analysis. By creating a strong foundation and forming a deep relationship with the brand, you will be able to analyze and target the appropriate audience of consumers.
  • 12.     An  eBook  by  Ethan  Warlick         12     2. Find your campsite (Choose your Social Platform or Content Medium) After determining your audience, you need to establish which medium would be optimal for the conversation. In many cases, you will have one site for the full content and will be using social platforms to broadcast and syndicate the story to your target audience. When broadcasting your content on social media, it is very important to maintain the style of your brand as well as create content that fits the style of different platforms. 3. Find and cut your firewood (Research your Content Topic) Now that you know whom you are writing to and where you will be publishing the content, it’s time to research and develop your topic. Even if you are an expert on the topic of interest, it is still critical to conduct research because of possible changes or new trends that you may not be aware of. Compiling the most up-to-date and relevant information will make your content stronger and more meaningful to your audience. 4. Build your campfire (Outline and Develop your Content) After researching and compiling related information, you can begin to create an ideal outline and develop your content. When building your content you should keep your target audience and medium in mind, as they will help to form your tone and style. These will change depending on the who, what and where of your content so it is very important to be extremely knowledgeable about all three. 5. Light your fire (Publish your Content) With the content developed, you have now reached the point of publishing. Before doing this, it is key that you ensure that your content matches your ideal outline and is both understandable and concise. To increase the capabilities of your content you may also want to engage in SEO best practices, such as creating tags, metadata, keyword links and even adding attractive graphics. 6. Add wood…and lighter fluid…to build your fire brighter (Attract and Engage your Audience) Publishing your content is not the final step, as engagement with your audience is your overall purpose. As your audience interacts with the content on different platforms, it is important that you continue the conversations to further engage and create unique connections. To use content as a marketing tool, it is important to build interest in your brand and the story of your business. By following these steps, you can ensure that your campground will be filled with campers.
  • 13.     An  eBook  by  Ethan  Warlick         13     Chapter  7.  Outsourcing  Content  to  an  Agency:  When  and  Why     As businesses face new marketing challenges, they must search for solutions outside of their own companies. In a recent webinar, Social Marketing & The Resourcing Challenge: Outsourcing vs. In-House, sponsored by ORACLE, a panel of professionals discussed when and why a business should outsource content marketing to an agency. The panel agreed that, though the answer depends on the overall goal of the company, an agency could offer you: TIME Time is something that you can’t afford to take away from your business, especially if it is a small or medium-sized business. When you and your team are already wearing multiple hats, it is more efficient to your business to find a new head than to add to your own. Mikal Belicove, contributing writer for Forbes Magazine and Entrepreneur Magazine, said that your business should outsource to an agency because they “take the time.” Instead of taking time and focus away from your business and core competencies, an agency can do it for you. EXPERTISE With so many moving parts in your business, it is difficult to focus on specific aspects. An agency acts as an extension of your marketing department that focuses on these specific campaigns and strategies. Chris Vaughn, Director of Marketing at DigitalSherpa, spoke about how two years ago, agency expertise was in question, but now “they’re taking content more seriously.” Because digital marketing constantly changes, it is important to use the best practices of an agency to conquer your challenges. Rob Key, CEO at Converseon, said that a “strong role of agencies is to bring expertise about SEO and content.” THE 5TH P As technology has advanced, the marketing mix has evolved to not only include promotion, price and place, but also – participation. When, before, your company’s engagement with an agency was limited, there was no sense of participation. Now, it has become the most important aspect! “Outsourcing doesn’t work without participation,” Vaughn said. With current technology, agencies, especially those savvy in digital, have the capability of working closer than ever with companies. To work most efficiently, an agency must have a strong relationship with your company. Though agencies can offer these aspects to your business, sometimes deciding whether to stay in-house or to outsource is a more difficult decision. When asked when, Belicove talked about the two best times for a company to resource an agency.   1. When a business is getting started, or is still young, an agency can most efficiently help integrate participation into their marketing mix. This is a great time to form a relationship with an agency because it allows them to learn about
  • 14.     An  eBook  by  Ethan  Warlick         14     the core competencies and culture of the company. Key said that agencies can “bring training” and are most effective when they are “embedded in your culture.” 2. Also, businesses will always need content, especially now that content marketing has grown into one of the most vital aspects of digital marketing. An agency can help by applying their best content practices to a companies needs. One thing that Belicove sited to be true is that it is and always will be “easier to edit than to create content.” When it comes to whether your business should stay in-house or outsource content, it mostly depends on your specific needs and resources. If you decide to outsource to an agency, be sure that their culture reflects your own to ensure that you create an effective relationship. Chapter  8.  Collaboration  of  SEO  and  Content  will  lead  to  a   Quality  Internet     The behavior of Internet users has changed, which makes the evolution of how content is searched and ultimately presented inevitable. The questions that you have been wondering are how and when this will happen. Though the answer to the first question is more difficult to explain, the answer to the second is simple – now. To understand the need for collaboration between SEO and content marketing, you must recall why these are important tools in the first place. In his eBook, “Why Search Engine Optimization is Dying and the 21 New Rules of Content Marketing for 2013 and Beyond”, Randy Milanovic, Principle at KAYAK Online Marketing, discusses the impacts and failures of SEO. In reference to the conception of search optimization, Milanovic writes: “Although most of us take Google and the other search engines for granted now, take a moment and consider why it is they even exist at all: because the Internet is too big, and growing too quickly, for people to always have a good idea of what it is they are searching for.” The purpose of search optimization is to create a better user experience, which is exactly the reason that a change must occur. SEO has always taken a quantitative approach, rather than a qualitative one, which has led to content and sites with poor quality links and stuffed keywords to be ranked higher than others. For a while this was acceptable and bad SEO practices were tolerated, but as of recently this is completely changing. With the increase in social and mobile use, the behavior of Internet users has changed from wanting as much information as possible to wanting the best information rapidly. Because of this, content marketing began to be recognized as a necessity and rose to the throne. As much as it is used, and mostly used incorrectly, I must admit – content is king.
  • 15.     An  eBook  by  Ethan  Warlick         15     This is not to say that SEO is no longer important. The fact is that great content is only powerful if it is findable, making search engine optimization, in terms of the digital realm, queen. This behavioral change in users has not only impacted the way that businesses optimize their content for search, but also the way that search is conducted itself. With importance being focused on the quality of content, rather than quantity, Google has altered their search algorithm. Matt Cutts, Head of the Webspam Team at Google, announced the rollout of the new algorithm, Penguin 2.0. This updated algorithm does a better job of removing spam links and is leading to more sophisticated links. There has also been an update to their Panda algorithm, which ranks high quality content and sites more efficiently and creates a better overall user experience. These changes greatly impact the approaches and practices of SEO professionals as well as Webmasters. In an attempt to develop a more quality Internet, these algorithm updates: • Create a more sophisticated link analysis • Identify hacked sites more effectively • Give more information and feedback to Webmasters • Detect authorities easier and rank them higher • Lead to more high quality writing In reference to these changes in search, Milanovic writes: “…they are doing more to look at your site the way an actual person would, and making common-sense judgments that go far beyond a few links and meta-tags. What’s more, they are ignoring or even penalizing companies that are going too far to influence their ranking.” Ultimately, smarter users have led to the need for smarter algorithms and marketing tools. Though it has been speculated, SEO will not die, rather it will be coupled with content marketing to enhance the overall framework. All of these changes are leading to a better user experience and will result in a more quality Internet. Chapter  9.  Content  Marketing:  5  Tactics  You  Haven’t  Thought  of   Yet     Though  content  is  king,  it  wasn’t  until  certain  aspects  of  marketing  grew  further  into   the  digital  realm  that  it  finally  took  the  throne.  As  brands  have  grown  closer  to   consumers  through  social  interactions,  delivering  branded  content  has  become  vital.   Though  most  content  marketers  take  similar  steps,  the  problem  is  that  not  everyone   is  doing  it  right.    
  • 16.     An  eBook  by  Ethan  Warlick         16     Cultivating  and  creating  content  builds  loyalty  by  developing  awareness,  forming   inspiration  and  producing  engagement  with  consumers.  To  do  this  effectively,  you   must  implement  the  following  five  tactics  into  your  content  marketing  strategy.     1. Analyze;  don’t  Research   Everyone  conducts  research  before  creating  content,  but  it  lacks  many   aspects  that  you  will  need  to  ultimately  be  successful.  Content  development   is  resource  concentrated,  and  by  analyzing  the  results  of  previously  written   content  you  will  learn  much  more  than  you  will  by  simply  researching  topics.   Analyzing  results  will  allow  you  to  realize  what  readers  like,  but  more   importantly,  what  readers  dislike.     Think  about  it,  when  billboards  are  constructed  they  are  not  just  placed   along  the  most  beautiful  roads  and  scenic  routes.  They  are  built  along  the   roads  that  receive  the  most  traffic,  and  the  same  can  be  said  about  digital   content.  It  is  important  to  gain  insight  through  result  analytics;  discovering   what  content  receives  the  most  likes,  shares  and  even  comments  will  assist   you  more  than  just  researching  which  topics  are  most  prevalently  written   about.       2. Unique  isn’t  Enough  Anymore   Though  your  content  should  be  unique,  that  is  not  quite  enough.  Unique   means  rare  and  matchless,  but  it  does  not  mean  desirable.  As  content   continues  to  flood  and  overflow  the  digital  realm,  it  is  important  to  be   different,  but  much  more  important  to  be  something  that  rises  above  and   stands  out  because  it  is  desired  by  your  readers.     Content  providers  spend  too  much  time  trying  to  rewrite  popular  topics  from   their  own  perspective  and  too  little  time  thinking  from  the  perspective  of   their  target  audience.  You  are  using  your  skills  and  experience  to  form  an   idea  but,  in  the  end,  you  want  the  product  to  be  something  that  encourages   your  reader,  not  just  yourself.  It  builds  influence,  but  only  if  it  motivates  the   reader  to  be  inspired.  It  is  not  an  easy  task  to  create  something  that   persuades,  but  forming  such  an  emotion  is  the  only  way  that  content  is   ultimately  an  effective  digital  marketing  tool.     3. Content  is  More  than  just  Words   When  it  comes  to  writing  content,  the  words  are  the  easy  part  but  not  what   will  initially  gain  the  attention  of  your  reader.  We’ve  all  heard  the  cliché  that   a  picture  is  worth  1,000  words,  but  it  has  never  been  more  significantly  true   than  it  is  to  cultivating  and  creating  branded  content  that  is  sought  after.     For  example,  any  book  that  you  have  ever  read  has  been  because  of  three   things:   1) Your  professor  told  you  it  was  going  to  be  on  the  final  exam,   2) It  was  recommended  by  a  friend  that  had  already  read  it,  or  
  • 17.     An  eBook  by  Ethan  Warlick         17     3) The  front  cover  image  grabbed  you  by  peaking  your  interest.     Words  take  on  similar  meanings  to  everyone,  but  an  image  can  form  different   meanings,  which  are  usually  based  on  an  individual’s  life,  beliefs  and   experiences.  As  consumers  become  smarter,  many  realize  that  the  majority   of  images  are  paid  stock  images  or  overused  creative  commons  pictures  from   large  sites  such  as  Flickr  or  even  Google  Images.  Instead  of  just  using  these   images,  we  have  reached  a  technological  point  where  it  is  easy  for  us  to   create  our  own  images.  We  are  the  ones  doing  the  work,  so  why  is  it  that  we   are  not  the  ones  shown  at  the  desks  signing  documents  or  smiling  in   boardrooms  with  executives?  Pictures  lead  to  higher  CTRs  and  are  very   useful  for  content  syndication,  and  by  using  unique  images  we  can  begin  to   build  better  and  more  influential  followings.  In  fact,  I  created  both  images  on   the  cover  of  this  eBook!       4.  Don’t  Phone  in  the  Call  to  Action   Even  though  the  term  may  point  to  it,  it  is  very  important  that  you  never   phone  in  the  call  to  action.  The  main  reason  that  we  include  CTAs  is  to   continue  the  conversation  by  challenging  readers  to  think  more  deeply  about   topics.  To  truly  create  engagement,  which  is  one  of  the  most  critical   marketing  aspects  of  content,  you  must  ensure  that  your  CTA  is  relatable  to   your  reader  and  that  you  genuinely  care  about  their  contribution  to  the   conversation  and  furthering  leads.     Many  content  developers  just  slap  together  a  question  or  two  and  link  to  a   page  on  their  company  website  or  even  an  email  form.  Backlinking  is   important,  as  it  brings  interested  readers  to  additional  information,  but  you   must  not  be  insincere  in  this  step.  Not  only  is  this  the  perfect  place  to  learn   which  readers  are  most  interested,  but  it  is  also  a  great  way  to  develop   insight  about  your  target  audience.  Ask  a  question  that  you  do  not  know  the   answer  to  or  that  would  actually  be  beneficial  to  know.  Give  them  a  reason  to   want  to  have  a  deeper  connection  and  nurture  this  as  if  they  are  already  a   paying  customer.     5.  Always  Share  and  Engage  Responsibly,  my  friends!   Every  good  content  marketer  knows  that  publishing  is  not  the  end  of  the   process.  In  fact,  in  many  ways  it  is  only  the  beginning.  The  reason  that   content  is  such  a  powerful  marketing  tool  is  because  it  gives  your  target   audience  insight  into  your  brand  and  allows  them  to  develop  a  unique   connection  that  they  may  have  never  been  able  to  do  before.  After  forming   and  perfecting  your  content,  it  is  natural  to  want  to  share  it  across  all  social   platforms,  but  it  is  very  important  that  you  think  first!     To  garner  the  best  reactions,  don’t  flood  every  network,  because  each  social   platform  has  different  qualities,  audiences  and  are  used  for  completely   different  purposes.  Instead  of  flooding,  let  it  rain  where  there  is  actually  
  • 18.     An  eBook  by  Ethan  Warlick         18     opportunity  for  growth.  Engagement  is  a  part  of  lead  nurturing,  and  you   wouldn’t  want  the  same  message  to  be  sent  to  customers  that  are  speaking   different  languages.  A  new  female  boutique  wishing  to  gain  more  awareness   of  their  new  clothing  line  will  not  receive  the  same  reaction  from  Twitter  or   Google+  as  they  will  from  Pinterest,  or  even  Facebook.  If  you  are  planning  to   syndicate  your  content  across  multiple  platforms,  it  is  crucial  that  you   reformat  your  message  to  speak  to  the  different  audiences.     There  is  no  question  that  content  marketing  in  the  digital  realm  is  becoming  one  of   the  largest  tools  for  success.  According  to  Hubspot,  branded  content  generates  55%   more  website  views  and  according  to  2013  research  report  conducted  by  Content   Marketing  Institute,  91%  of  B2B  marketers  are  using  content  marketing  strategies.   The  overall  success  of  your  content  will  be  determined  by  your  ability  to  utilize   these  tactics.   Chapter  10.  The  Future  of  Content  Based  on  Today’s  Trends     Evolution is inevitable, and this is very true in regards to technology. As we continue to interact with technology in different ways, we must adapt how it ultimately functions for us. As the use of the Internet changes, so must the way that we create and present content. Early adopters of Internet-based information were interested in detailed and lengthy content. This demand helped to outline what has become the average blog post. An average blog has a word count between 400 and 800, usually including multiple tags and links, for SEO purposes, and graphics and images for aesthetics. Because the majority of current Internet use has been adopted by a new audience, many aspects have changed. Rather than demanding all information, the new adopters request only the most valuable information. As a content marketer, I have noticed the rapid increase in Internet use to be attributed to two current trends, social and mobile. With two of the highest visited sites being Facebook and YouTube, and with 75% of the world having access to mobile devices, it is obvious that the functionality of technology is changing. These trends will dictate the way that content will transform in the near future. Though there has already been a notable shift towards microblogging, with the great popularity of platforms such as Tumblr and Twitter, content will continue to move toward a shorter format. This content evolution is due to: 1. The Rise of Scrolling Even though there has been a large rise in Internet views from mobile devices, there has been a significant decrease in time spent on individual sites and content. This is due to users naturally wanting to scroll (literally) rather than read on their personal
  • 19.     An  eBook  by  Ethan  Warlick         19     devices. Because 80% of mobile time is spent on Apps, many companies are developing their own to try to combat this issue and attract more users. 2. Shorter Content Attention Span With the rise in content and constant updates on social, users encounter vast amounts of accessible information daily. This has led to users exhibiting shorter content attention spans, otherwise known as Social ADD. A symptom of this recent digital illness is lower user comprehension and its main effect is a large decrease in content effectiveness. 3. Emphasis on Unique and Desirable Content The rise in scrolling and increase in Social ADD have led to an emphasis on unique and desirable content. Rather than having to skim through information, users want to immediately understand the main concepts and purpose. When a blog post is around 500 words, you can expect there to only be between 100 or 200 words of actual unique content. By eliminating non-unique content and creating a much more concise format, you can ensure that users will have an increased understandability. For instance, in the near future you could read this post as: The use of Internet has changed, due to a shift in audience and increase in social and mobile. These trends have led to a rise in scrolling and Social ADD, which in turn have led to a need for shorter content. To ensure that your content is most effective, begin to write more concisely by eliminating anything that is not necessary to the main purpose. Writing snippets is nothing new to content creators, as we are use to forming meta- descriptions and even short blurbs when broadcasting content on social to entice readers. Much like this strategy, the full content will be linked and accessible for those wishing to read further. Other than being more effective, this will help to differentiate between brand advocates, those that like the brand, and brand operators, those that actually engage with the brand. It is evident that the change in technology functionality and audience needs will lead to an evolution in content. As current trends continue, solutions for these content problems will need to be formulated.                
  • 20.     An  eBook  by  Ethan  Warlick         20     Outro       As consumer behaviors and habits change and new trends arise, it will be interesting to watch as digital marketing tools and practices do as well. Though there was speculation that social media was a fad, its impact on the daily lives of people and businesses are proving to be much more than a short-lived movement. Content will continue to evolve with the functionality of social and vice versa, which will lead to the continual adaption of digital strategies. Based on my experiences and knowledge, the distance between brands and consumers will continue to shrink and the necessity of unique and desirable social interactions and branded content will grow. Whether your own company or favorite company has begun to design and implement digital marketing strategies yet, there will be no question that you will need to soon.   Thank  you  for  taking  the  time  to  read  my  eBook!  I  hope  that  you  were  able  to  gain   more  insight  into  the  industry  and  look  forward  to  hearing  from  you  and  furthering   the  conversation!       Twitter: @EthanWarlick LinkedIn: Ethan Warlick Email: WarlickEthan@Gmail.com                                
  • 21.     An  eBook  by  Ethan  Warlick         21     References     Belicove, M. (2013, 04 16). Interview by M Fox []., Retrieved from http://socialmediatoday.com/outsource-marketing- webinar?utm_source=smt_email&utm_medium=email&utm_campaign=webinar0 41613&reference=smt_email&inf_contact_key=3abc72e96ae2c6a3542997bb13f9 39f9c0a29391060263df056f9d3adbb06046   Cutts, M. (2012, 04 24). [Web log message]. Retrieved from http://googlewebmastercentral.blogspot.com/2012/04/another-step-to-reward- high-quality.html   Fitzpatrick, A. (2012, 07 17). [Web log message]. Retrieved from http://mashable.com/2012/07/17/mobile-phones-worldwide/   Islam, S. (2012, 12 22). [Web log message]. Retrieved from http://mashable.com/2012/12/22/brands-win-content-marketing-2013/   Keady, J. (2013, 01 14). Interview by A Warren-Payne []., Retrieved from http://econsultancy.com/us/blog/61841-content-marketing-in-2013-what-the- experts-think   Kessler, D. (2013, 01 14). Interview by A Warren-Payne []., Retrieved from http://econsultancy.com/us/blog/61841-content-marketing-in-2013-what-the- experts-think   Key, R. (2013, 04 16). Interview by M Fox []., Retrieved from http://socialmediatoday.com/outsource-marketing- webinar?utm_source=smt_email&utm_medium=email&utm_campaign=webinar0 41613&reference=smt_email&inf_contact_key=3abc72e96ae2c6a3542997bb13f9 39f9c0a29391060263df056f9d3adbb06046   Koetsier, J. (2013, 04 3). [Web log message]. Retrieved from http://venturebeat.com/2013/04/03/the-mobile-war-is-over-and-the-app-has-won- 80-of-mobile-time-spent-in-apps/   Marketing. 2013. In Merriam-Webster.com. Retrieved July 8, 2013, from http://www.merriam-webster.com/dictionary/marketing Milanovic, R. (2013). Findablity: Why Search Engine Optimization is Dying and the 21 New Rules of Content Marketing for 2013 and Beyond. Retrieved from http://www.amazon.com/Findability-Search-Engine-Optimization- ebook/dp/B00CMDQ9RG
  • 22.     An  eBook  by  Ethan  Warlick         22     Pullizi, J. (2012, 10 24). [Web log message]. Retrieved from http://contentmarketinginstitute.com/2012/10/2013-b2b-content-marketing- research/ Vaughn, C. (2013, 04 16). Interview by M Fox []., Retrieved from http://socialmediatoday.com/outsource-marketing- webinar?utm_source=smt_email&utm_medium=email&utm_campaign=webinar0 41613&reference=smt_email&inf_contact_key=3abc72e96ae2c6a3542997bb13f9 39f9c0a29391060263df056f9d3adbb06046 Vaughan, P. (2013). 15 Business Blogging Mistakes and Easy Fixes: How to Fix the Most Common Blogging Bloopers. Retrieved from http://cdn2.hubspot.net/hub/53/file- 13220818-pdf/docs/ebooks/15_biz_blogging_mistakes_ebook.pdf   Warren-Payne, A. (2013, 01 14). [Web log message]. Retrieved from http://econsultancy.com/us/blog/61841-content-marketing-in-2013-what-the- experts-think