1. Callahan1
Ethan Callahan
Dr. Ken Fairweather
June 1, 2016
Internship Course Review Report
I started my internship on Monday May 9th and ended my internship on Wednesday
June 1st, completing a total of 136 hours exceeding the required time for my internship of 125
hours. I worked full time for Animal Science Products(ASP) from Monday to Friday, 8PM to
5PM, and I had an hour lunch break from 12PM to 1PM. There was no travel involved. I stayed
on site at their headquarters location in Nacogdoches, Texas. I had to read several safety
pamphlets and complete a safety evaluation form in order to work in the Warehouse or any of
the mixing departments with ASP. Every morning I checked in with Mr. Clay Russell at 7:55AM
to let him know that I arrived. Soon after, I had to clock in with Animal Science Products
fingerprint scanner before starting my day. At 8:10 I was able to sit in on daily Warehouse
Meetings where the day’s shipping was set in place. Ms. Virginia Noble(Salesperson), printed
out hard copies the Colors Report for each employee who attended the Warehouse Meeting.
Ms. Noble did this every day, and if she wasn’t there, her backup, Corey Bland(Production
Planner), printed them out for the meeting.
There was also a daily Production Meeting at 8:30AM; I sat in on both depending on the
day. These meetings were brief and open to whatever needs to be discussed in their respected

2. Callahan2
area. The departments are Accounting, Dry Mix, Dry Pack, Liquid Mix, Liquid Pack, Pre Mix,
Intermediate Packaging, Shipping (Warehouse), Sales, Purchasing, Management, Planning, and
Quality Control. Each person in the meetings has their own specific job.
Every day after checking in with Clay, signing in, and attending the meetings, I was
assigned to a department for a certain time period. An ASP team of employee’s, worked
together in creating an organized schedule telling me where and who I was to work with each
day. Ms. Ann Peel(Asst. to the President) was one of the people on this team and she printed
out a hard copy for me and answered any questions regarding the schedule. I followed the
schedule as set, and each person took the time to explain to me what their job included. It
surprised me how connected each step in every department was connected to the other
departments. I felt welcomed by each of the employees, starting when I first stepped foot into
the building with the receptionist, Ms. BJ Wheeler. She and everyone else I met were extremely
helpful and patient while teaching me their jobs.
Each week I conducted an audit in of the production departments with Clay Russell, who
is the Operations Manager. The purpose of these audits are to make sure the business is
running safe and effectively. We followed a template that has a check-off list as we walked
through and made sure everything was as it should be. We checked for safety, quality, cost,
delivery, and general housekeeping. If everything was as it should be, we would sign and date
the template and place it with the “No Findings” label visibly displayed. If we found something
out of line in a department, we would put an X and write out in the blank explaining what issues
we found. We would then hang up the template to show the “Corrective Action” label. If we

3. Callahan3
were auditing Dry Packaging for example, and found someone not wearing the proper safety
equipment, we would have to put an X and record that someone wasn’t following safety
procedures.
The audits hold ASP employee’s accountable to their standards and regulations. If
someone gets consecutive X’s often, then Clay will take corrective action as necessary. This
audit system is brand new to Animal Science. Food Safety Regulations have changed due to the
FDA Food Safety Modernization Act that was signed into law by President Obama on January 4th
2011. Its aim is to ensure the United States food supply is safe by shifting the focus from
responding to contamination to preventing it. Mike McCaffrey(Safety and Special Projects),
explained to me how the law is just now being finished although it was set in place in 2011. A
law has to go through countless edits and reviews to make sure it’s exactly how the
government wants it, which takes time. Mike described how he has to write Standard
Operating Procedures for everything involving ASP’s products. He has to analyze anything that
can cause potential hazard to humans or animals.
I spent a lot of time working with Ms. Virginia Noble. She had me retrieve pamphlets off
the printer, and I placed them in folders to give to Cully Wilson(Director of Sales) for product
presentations in Mexico. I observed as she entered and organized data using Microsoft Excel,
while constantly making sales calls. I also filed and organized customer orders and information
sheets. I recorded them by company name, because they were previously organized by month
which made them harder to find.

4. Callahan4
Corey Bland taught me how to successfully configure an audit trail. An audit trail
consumes a variety of ingredients into a finished product. It does this by taking a raw material
into a mix, then packaging that mix into the final product. This process is similar to making a
cake, you have to gather the ingredients and mix them together before you can bake the cake.
I learned the accounting side of things from Mrs. Scroggins(Accounts Receivable) She
taught me how to handle budgets and how she constantly has to deal with mistakes and do
what she can do to fix them. She is always bombarded every single day with people walking in
her office asking questions and needing things from her. Such as: inventory adjustments, sales
and shipping questions, questions on the history of a product, and comparisons of the cost of
manufacturing to the sell price. I don’t know how she ever got any of her own work done.
That’s why it’s imperative for her to be able to multitask.
I printed product labels with Winston Reynolds(Production Manager). After a while, I
was printing them on my own and they counted on me to fill that spot when Winston was
away. Their printing process used two different programs. I had to find the correct Microsoft
document of the product that was being made, as well as the expiration date. After that, I
saved it and moved to the other program where I typed out the quantity and the correct size of
the labels to print. The size of label changes by the product type and that individual order. For
example, Dry Pack would have a 6 by 8 inch label that would fit on a bucket that they pack with
product. When the labels change the size of the blank labels in the printer also need to be
changed and re-string the new labels through the printer. I was shown how to fix several
different common errors and run this specific process on my own.

5. Callahan5
The second week of the internship I worked on a big poultry world market research
project that may actually be used by Animal Science. I was asked to present it to the President
of ASP Mr. Reynolds on Monday, May 23rd, and I did. I enjoyed doing my own research, and
putting information together in an easy to follow format. I was given a spreadsheet with
outdated data from 2012 and 2013. I had to gather recent information from ASP to plug in for
2014, 2015, and 2016. The information consisted of Vac-Pac Plus which is a vaccine stabilizer
for poultry, and variations of Spray-Vac which are liquid vaccination stabilizers for poultry. I
configured how many buckets or cases each country purchased for the respective years. I
received all my company information from Darrell Thornton, ASP’s Systems Engineer. In the
information it listed the Country, Lot Number, Product, Quantity, Sales, and Margin. After
revising the sales in a more presentable format, I had to convert the Vac-Pac from Quantity in
grams to pounds and pounds to buckets. And for Spray-Vac, convert liters to pounds and
pounds to cases. Each product is sold in different quantities to meet the needs of each
individual customer. To make it easier on myself, I made formulas in Excel to do the conversions
for me. Next, I had to calculate the percents achieved and world market share, plus statistics on
world poultry data numbers. It was intensive research that made me dig deep into the poultry
market. I found out a lot about chickens that I would not have learned otherwise. I discovered
more efficient ways to conduct research and gained knowledge and skills fromthis project.
Through this experience, I’ve grown in my understanding of how this company
functions. I picked up on many different management techniques, some things that I could only
understand with experience. This internship has also taught me a lot of fun things, like “RTU”

6. Callahan6
means “ready to use” and business relationships have to be founded on trust. Working hands
on in the Warehouse helped me understand the importance of focused labor workers.
From what I’ve seen, Ryan Izard has done a spectacular job with ASP from a technical
perspective. With that being said, I think a marketing position would be good for ASP to help
improve overall sales. I understand if this position was to be implemented; the position should
be filed with a person who has several years of job experience in marketing.
ASP showed me how they focus most of their marketing efforts on their highest margin
product, because even though they don’t sell it as often as their other products, they make
maximum profit every time from selling their higher end products. Their low margin products
may be sold a lot more, but they don’t generate as much income for the company. The way ASP
sets their pricing is they find the value of their product and once they find out what the product
is worth; they set their price as that. They want to make maximum profit of course, so they set
it high, and lower the margin if necessary.
Business has been running generally slow for Animal Science Products while President of
the company, Bailey Reynolds was gone. But when Mr. Reynolds returned from China after my
first two weeks of this internship, I saw a significant difference in the work environment. When
he is away doing business elsewhere, the employees of ASP didn’t have their leader. Every
successful company needs a leader, someone to take charge of the company and make the
difficult decisions. Someone to follow and work hard for, people feel a satisfaction from
pleasing their boss. In the first meeting back Mr. Reynolds was very enthusiastic and direct with
his attitude about the company going forward. After restating the company’s progresses and

7. Callahan7
goals, I sensed that everyone felt recharged with value and a sense of responsibility to the
company. The qualities that I see in Mr. Reynolds are the virtues that I hope to find in my future
superior.
Communication is key in small businesses and that’s a part of makes ASP so successful.
Mr. Reynolds has a vison for the company and that’s “To be recognized by our customers as the
market leader for product innovation, quality of product, and superior service to the customers
we serve.” This vison is undoubtedly shared by each of the employees along with the mission of
the company, “We will achieve our vision by internally developing products that customer’s
value, continually improving facilities and processes, and satisfying customers with
performance that builds loyalty.” People notice if your company follows their Mission
Statement, and Animal Science has, thanks to the leadership of Mr. Reynolds and his dedicated
employees. That is why ASP is the leading Vaccination Stabilizer Company in the world,
vaccinating over 20 billion chickens worldwide.
I’ve noticed that this business, Animal Science Products, is really a team. Everyone must
do their part in order to keep things rolling. If one person can’t do their job for whatever
reason, then another person has to step in to backup that person’s duties. If that position does
not get filled then the whole business gets put on hold until that position is filled. It’s a real
burden for someone to fill in one of their co-worker’s shoes, because that person then has the
responsibilities of two people and that’s just too much responsibility to have on someone’s
plate. I now have a good feel for the business and have learned way more than I expected. I’m
extremely thankful and blessed for the opportunity to intern with this incredible company, I will

8. Callahan8
take the skills I have learned from this experience with me throughout my career and will work
to maintain a business relationship with the people I’ve met.