1. References available upon request
Erik Moncada
7557 W Baron Ln. Boise, ID. 83714
erikrmoncada@gmail.com
(208) 440-4383
SKILLS AND ABILITIES
WORK EXPERIENCE
ANGLERS – ORVIS FLY SHOP – Boise, ID May 2010 – Present
Store Manger
 Created international store exposure through web-design.
 Developed video tutorial series educating consumers on current fly tying techniques and trends.
 Increased store revenue through customer recommendations and suggestions.
 Streamlined inventory management systems resulting in an increase in store inventory flow.
 Trained seasoned and new customers in all facets of fly fishing.
 Maintained and formed relationships with new and loyal customers.
FELLOWSHIPS; DDA. – Meridian, ID. September 2006 – August 2008
Developmental Therapist
 Managed programs for developmentally challenged children.
 Maintained client files.
 Reported observational data to state-mandated programs.
 Provided positive reinforcement to enhance clients’ life skills.
BOISE STATE UNIVERSITY – Boise, ID. November 2005 – September 2006
Orientation Leader
 Advised new students during registration process.
 Created on-line informational tutorials for registration training.
 Led University tours for incoming students.
 Adhered to University standards regarding student confidentiality.
BEST WESTERN HALLMARK INN – Moses Lake, WA. May 2001 – July 2005
Front Desk Clerk
 Greeted, registered, and assigned rooms to guests of hotels or motels.
 Verified customers' credit, and establish how customers pay for the accommodation.
 Performed bookkeeping activities, such as balancing accounts and conducting nightly audits.
 Kept records of room availability and guests' accounts, manually or using computers.
 Recognized for superior customer service and attention to detail.
EDUCATION
BOISE STATE UNIVERSITY - Boise, ID. 2006 – 2010
Bachelorette of Arts – Communication
Emphasis – Interpersonal Communication
Customer Service
Conflict Management
Microsoft Office Suite
Presentation
Life Skills Coach
Leadership
Active Listening
Marketing
Sales
Negotiation
Facilitation
Research
Interpersonal
Communication
Public Speaking
Interoffice Correspondence
IBM Software

2. References available upon request
PROFESSIONAL AFFILIATIONS
WESTERN IDAHO FLY FISHING EXPO – Boise, ID.
 Committee Chairman.
 Responsible for events with member attendance exceeding 2,250.
 Manage budgets and deadlines for annual event.
BOISE VALLEY FLY FISHERS
 Established Boise chapter.
 Served as President.
 Increased membership via social media.
 Organization is still in existence and continues to grow.