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EFFECTIVE
LEADERSHIP
AE EDUCATION
SEMINAR
WHAT WOULD BE THE MOST VALUABLE
CONVERSATION FOR YOU?
(DEALING W/ EGOS, MICROMANAGING, PERSONALITY CONFLICT,
EMOTIONS, LISTENING SKILLS, HEALTHY CONFLICT, ETC)
3
4
3 VALUES OF BEING AN EFFECTIVE
PERSON
ERIC PAPP
5
FOUNDATIONAL ISSUES
How effective will STRATEGIC
PLANNING be if someone
doesn’t honor his word?
1
How effectively can someone
BUILD A TEAM if she doesn’t
take responsibility?
2
How effective are
COMMUNICATION SKILLS if we
are not generous listeners?
3
“MOST
ORGANIZATIONS
TODAY ARE
SUFFERING FROM
PROBLEMS WITH
THEIR FOUNDATION,
YET THEY ARE
REMODELING THE
KITCHEN.”
7
SKILLS VS VALUES
TIME MANAGEMENT SKILLS VS.
ABDICATION OF ACCOUNTABILITY
GOOD EMPLOYEE GETS PUNISHED = MORE
WORK AND LESS TIME
BAD EMPLOYEE GETS REWARDED = LESS
WORK AND MORE TIME
8
FOUNDATIONAL BEHAVIORS
Honoring your word and
being honest with your
opinions
HONESTY
Making it happen
RESPONSIBILITY
Giving without expectation
GENEROSITY
9
AT WHAT DEGREE DO YOU HONOR
YOUR WORD?
• Rarely or Never
When it’s convenient 25%
About 50%
Most of the time 75%
All the time 100%
10
VALUE OF OUR WORD
THE IMPACT OF NOT
HONORING YOUR
WORD
FEELING GUILTY
& LOSING TRUST
VS. RESTORING
YOUR PROMISE
13
HONEST IN OUR COMMUNICATION
“I don’t want to mention
how John’s micromanaging
affects the team, since he
will be gone in six months.”
WE DON’T WANT
CONFLICT
WE DO COST/
BENEFIT
ANALYSIS
HONEST
FEEDBACK?
WHAT LEVEL ARE
MOST OF YOUR
CONVERSATIONS?
WHAT ROLE DOES RESPONSIBILITY PLAY
IN OUR ENTITLEMENT SOCIETY?
ARE YOU MANAGING
AN ADULT DAYCARE
DUE TO NO
RESPONSIBILITY?
SHIFTING FROM
VICTIM TO
VICTOR
HOW PRODUCTIVE WOULD YOUR
ASSOCIATION BE IF “THAT’S NOT MY
RESPONSIBILITY” WAS REPLACED WITH “I’LL
MAKE IT HAPPEN.”
MANAGING
PROMISES, NOT
PEOPLE FOR AN
INCREASE IN
PERFORMANCE
21
EFFECTIVENESS DEFINED
EFFECTIVENESS
THE DEGREE TO WHICH SOMETHING
OR SOMEONE IS SUCCESSFUL IN
PRODUCING A DESIRED RESULT
QUIT
TAKING IT
PERSONAL
TIPS
23
NEUTRALIZE EMOTIONS
“OUR CORE STANDARDS NEED TO GET DONE…
AND TODAY IS TUESDAY.”
COUNT TO 10
MANAGE
YOUR
MOTIVATION
25
KEEPING MORALE HIGH IN TOUGH TIMES-
USE “AND” STATEMENTS
“I want to keep my staff
motivated AND we are
experiencing cut backs.”
“I want to keep my staff
motivated BUT we are
experiencing cut backs.”
26
HEALTHY CONFLICT VS. UNHEALTHY
SITUATIONS?
PLANNING
PRIORITIES

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