Eric Brown achieved competency in 16 IT skills at levels 1 and 2, as certified on his Statement of Competence issued on September 19, 2007. The skills included operating various computer hardware and software applications such as personal computers, databases, spreadsheets, word processing and presentation packages. He also demonstrated competencies in connecting hardware peripherals, sending and retrieving online information, and interacting with others according to occupational health and safety procedures and effective teamwork.