How to Improve Manufacturing ROI in a Cloud Environment

How to
Improve
Manufacturing
ROI in a Cloud
Environment
Endeavour Software Technologies © 2014 info@techendeavour.com www.techendeavour.com

Remote Device Management (RDM)
Ensuring intended device performance with
maximum uptime tops the priority list for
manufacturers
Remote Device Management (RDM) helps in
achieving this with ubiquitous data access powered
by Machine to Machine (M2M) connectivity and
cloud computing
RDM applications covers remote monitoring of
device components, remote fixing of issues and
service scheduling based on predictive models

Benefits for Manufacturers
Increased visibility
Greater control
Optimized use of field resources
Cost savings with lower warranty support costs
Increased reliability with the reduction in failure or
breakdown rates
Increased machine efficiency with shortened
troubleshooting and repair cycle

Use Cases For Manufacturers
Remote Diagnostics
of Issues
Remote Repairing
Resource Utilization
Software Installation,
Distribution, and
Upgrade
Device performance and history data can enable diagnosis of malfunctions
without interventions
Experts can remotely repair, adjust, or administer devices, reducing on-site
field visits by up to 30%
Optimal utilization of service experts can reduce the service delivery time and
travel expenses resulting in improved field service engineer productivity of
up to 25%
Automated device updates can be performed with a secure mechanism,
reducing software duplication issue and shipping costs. Manufacturers can
also roll out customized software releases mapped to individual devices

How Does It Actually Work?
Remote monitoring
solutions are based on
a cloud platform, and
the collected device
data is passed to a
real-time monitoring
server through an
internet gateway
Based on the
intelligence level of the
device, it conveys data
ranging from device
performance metrics
to context details
Manufacturers also
receive failure alerts,
based on which the
devices are handed off
to the support teams
for resolving issues
Customer downtime is significantly reduced and in some cases issues are
resolved even before the customer is aware of it

How Would It Impact End Customers?
Customers could
greatly benefit, if
remote monitoring
and diagnostics
solutions could
cover the complete
environment in
which the device is
located
Manufacturers
could get workflow
understanding and
how any change
within it impacts
the end result for
the customer
This information
could help R&D,
marketing and
sales teams to
deliver more
customer focused
products

The Way Ahead
Key concerns for enterprises
include confidentiality and
security of data
Security layers need to be
incorporated, allowing users
to perform their jobs
effectively, while also
protecting sensitive
enterprise information
Rapid adoption of RDM
bundled with proven
analytics will positively
impact the bottom line for
businesses, much faster than
anticipated
As smarter devices provide
access to a large amount of
real-time data, analysis and
interpretation aspects
become more important and
complex
Manufacturers can attain
higher ROI’s, with an
integrated suite of solution
covering remote monitoring,
diagnostics and data
analytics

Contact Us
Austin +1 512 464 1218 | London +44 20 7993 6683 | Bangalore +9180 4288 5500
| Singapore +65 9720 9062 | Dallas +1 512 464 1218

How to Improve Manufacturing ROI in a Cloud Environment

Recommended

Recommended

More Related Content

Viewers also liked

Viewers also liked (10)

More from Endeavour Software Technologies

More from Endeavour Software Technologies (20)

Recently uploaded

Recently uploaded (20)

How to Improve Manufacturing ROI in a Cloud Environment