1. Elisabeth Barnett
3906 Selma Ave, Knoxville, TN 37914 ∙ (865)-223-2465 ∙ ebarnet6@utk.edu
Accomplishments
 Awarding an “Encore Award” fromJohnson&Johnsonfordriving 29% increase opportunityin ordering more efficient
 Awarding an “Encore Award” forwinning Johnson&Johnsoncase competition illustrating innovative, strategic problemsolving skills
 Awarding “Employee ofthe year” recipient fromSheraton Hotels for“goingabove andbeyond”and “provingoutstandingservice”
 Awarding Yellow Belt “LEAN” Certification from Johnson &Johnson
Work Experience
Johnson & Johnson, Supply Chain Management - Co-op (Somerset, NJ) June 2014-January 2015
o Responsible for supporting a Customer Focused Team in the Medical Device sector of Johnson & Johnson focused on
enhancing the supply chain relationship and capabilities with strategic hospital networks.
 Revamped and automated customer backordered lines communication resulting in 46% reduction in time to generate report
 Significant VOC opportunity defined to increase integrity of recovery date information, led efforts to liaise with planning
organizations resulting in every code having a date provided
 Led full case ordering conversion analysis for customer with the largest network of warehouse to hospitalself-distributed
operation which led to 29% increase opportunity
 Developed process for monitoring weekly Purchase Order volume and root cause analysis for On Time Delivery misses
 Elected as ICA (Intern/Co-op Association)Community Service Chairman of Johnson & Johnson and led the Community Service
Committee.
Children’s Hospital of East TN, Computer Analyst Assistant (Knoxville, TN) October 2013 – May 2014
 Analyzed and managed the surgical data to ensure effective operation room planning
 Revamped the surgical report that drove more value to the report
 Monitored the arrival of reports and analyze the data to find different trends throughout the hospital
COSD, Marketing- Intern (Career Opportunities for Students with Disabilities) (Knoxville, TN) May 2013 - August 2013
(Analyzed trends utilizing MS Excel data sets to drive increased rate of userbenefit consumption
 Improved social media advertising and increased viewing by 37 %
 Managed relationships with hundreds ofCOSD clients via telephone or outlook email
AT&T, Account Manager/Team Leader (Knoxville, TN) August 2011- May 2013
 Responsible for generating product sales and account management
o Quota-surpassing sales representative; enjoy talking to people and establishing a long-term, loyal customer base.
 Promoted to team leader after three months of being an Account Manager
o Persuasive communicator; used consultative selling skills to identify opportunities,overcome objections, build
relationships and turn cold canvassing into sales.
 Optimized customer service resulting in “best in class” with lowest cancellation rates with highest sales
o Tenacious negotiator and closer; adept in conveying the benefits of products/services and generating customer interest.
Sheraton Resort Myrtle Beach, Sales and Marketing-Intern (Myrtle Beach, SC) May 2011 - August 2011
 Managedrelationshipsthatled to sales opportunities
Sheraton Hotel and Resorts, Front Desk/AssistantManager (Oklahoma City, OK/Knoxville, TN) January 2008 - May 2011
 Promoted fromReceptionist Front DeskAgent FrontDeskAssistant Manager
Systems Knowledge
 SAP OTC R3
 J&J Gateway (Online Ordering Site for Hospitals)
 Microsoft Suite: (Excel/PowerPoint/Word/Outlook/OneNote)
Education
The University of Tennessee, Knoxville TN May 2015
Bachelors of Science in Business Administration
Concentration in Supply Chain Management and Marketing and
Minor:International Business
Pellissippi State Community College, Knoxville TN Graduated December 2011
Associate of Arts/Associateof Science
Overall GPA:3.12/4.0