NOC services involve the continuous monitoring and management of an organisation’s IT infrastructure to keep it running smoothly and efficiently, 24/7. The NOC provides round-the-clock proactive monitoring and management to enable issues to be caught and resolved before they become potential show-stoppers. The effective NOC relies heavily on automation; in particular, the use of sophisticated remote monitoring management (RMM) tools.
2. Outsourced NOC services involve the continuous monitoring
and management of an organization’s IT infrastructure to keep
it running smoothly and efficiently, 24/7. The NOC provides
round-the-clock proactive monitoring and management to
enable issues to be caught and resolved before they become
potential show-stoppers. The effective NOC relies heavily on
automation; in particular, the use of sophisticated remote
monitoring management (RMM) tools.
24/7 Outsourced NOC Services
3. Network Monitoring
Server Monitoring
Application Monitoring
Router, Switch Monitoring
Website Monitoring
NOC Services
Firewall Monitoring
Features of Outsourced NOc Services
4. Why It’s Cost Effective to Outsource NOC Services?
It’s Cheaper:-Cutting costs so you can boost your bottom line
and pass savings to clients is important for any enterprise,
MSP, or small business
It Saves Labor and Time:-By outsourcing these duties to a
third-party NOC, your IT department can focus on business
growth strategies
It Provides Excellent Support:-NOCs offer 24×7 services that
can not only help mitigate damage caused by cyber-attacks,
but also even prevent them
Going Forward with Outsourced NOC Services:- Once you are
working with a NOC, you’ll not only find that you have more
time to focus on business growth
5. Companies have become more familiar with MSPs, which means
they are now beginning to understand how outsourcing can
benefit certain IT functions, like email hosting, data storage
and network monitoring.
Improved efficiency
Better reliability and less downtime
Enhanced security and compliance
Improved ROI and cost savings
Businesses Need Managed NOC Services
6. Help desks are an essential part of the operation, as they allow
MSPs to establish a personal relationship with customers. This
is key to identifying needs and improving services. The
problem, though, is that it takes up too many resources and
too much time.
Why MSPs Need to Outsource NOC Services?
7. Significant reduction in downtime
Immediate management of incidents occurring around the
clock
Reduced Operational costs
Increased productivity and job satisfaction for your network
and IT support staff
Free up your IT resources
Increased end-user / customer satisfaction
Reduced managerial/HR time and effort
Benefits of Outsourced NOc Services
8. The NOC size (room and number of engineers) is typically
driven from the size of the data center and its business
criticality. Not all data centers, he adds, have a NOC room with
a 24/7 team. Smaller data centers often use automated
monitoring and resolution software in place of a NOC in an
attempt to deal with those functions without much human
intervention.
How NOC improves data center availability?
9. New MSPs - When a new company or division offers a
managed service, the creation of a NOC or help desk can be an
expensive endeavor. If your new MSP offering has legitimate
need for a NOC and you can't cost justify its creation,
outsourcing might be a good solution.
High Growth - There are real periods of high growth within a
company where the draw on resources can be challenging. I
have even seen MSPs with existing NOC capabilities outsource
to another MSP just to achieve true 24/7 coverage.
Non-Core Offerings - It is also entirely possible that as a MSP
you have a set of service offerings which do not require a NOC.
Yet, having a NOC as a "nice to have" feature seems appealing.
In this scenario, leveraging an outsourced NOC can be a great
decision.24x7x365 High Availability support
When NOC Outsourcing is Smart