The document provides a summary of an individual's qualifications for a job position. It includes their career objective to join a stable company where they can gain new experiences and contribute their computer science degree, communication skills, and 4+ years of experience in customer service, sales engineering, and technical support roles. Their education includes a 2009 bachelor's degree in computer science with high honors. They also list technical skills in programming, software development, databases, and Microsoft Office applications.

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Career Objective: A position with an organization providing the opportunity to contribute by utilizing
experience, training and capabilities which would enhance both my academic and practical skills. I
would like to join to a company gives me the possibility of stability and gain new experiences, as well as
innovation in the business.
Education
Bachelor in Computer Sciences 2003 – 2009 - Cumulated GPA 4.30 on 5 scale with second honor level
King Khalid University – college of computer sciences - King Khalid University - Abha – KSA
Personal Strengths
 Team Player Hardworking
 Good Communication Skills
 Good Presentation Skills
 Good Management & Leadership Skills
 Ability of adjusting to the business dynamics
 Ability to learn & improve my skills
Computer Skills
 MS Office (Expert Level) more than 7 years.
 C++ Programming Language (Expert Level) more than 4 years.
 VB6 (Expert Level) more than 3 years.
 Web Development (Mid Level in HTML, Asp. NET, FrontPage, JavaScript, CSS).
 Software Engineering (Mid Level in Analyze, Estimate, Evaluate the Projects using Rational Rose) more than 2 years.
 Computer Networks (Mid Level) more than 2 years
 VB .NET (Mid Level) More than 2 Years.
 C# (Mid Level) More than 2 Years.
 MS Access, My SQL, SQL DataBases (Mid-Level) More than 2 Years.
Customer Service Skills:
 Patience
 Attentiveness
 Clear Communication Skills
 Knowledge of the Product
 Ability to Use "Positive Language"
 Acting Skills
 Time Management Skills
 Ability to "Read" Customers
 Ability to Handle Surprises
Eisa MahdiLopainah - (Citizen's Son )
Computer Sciences
Jeddah
Mobile: 0570807745 - 0502517747
Email: eisamahdi8@gmail.com

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Experience & Skills
 EBTCo (Electronic Business Transaction Co.)June – 2010 till February 2013 (Riyadh, KSA)
Sales Engineering & Technical Support.
 Extensya (KSA- Jeddah) 1/1/2014 to 23/2/2015
Zain Customer Services via Phone.
 Virgin (KSA - Jeddah) 24/2/2015 untill now
Customer Servises Officer. – Customer Service TeamLeader
 Graduation Project: Development of Dongle for Software Security August 2008
Dongle is a hardware device that is used to authenticate the particular software to protect it from
unauthorized user. The software is protected by writing a specific code on it, so to run the
software the dongle must be present to check the code validity.
 Develop and maintain various applications 2009 untilnow
I developed and maintain various applications whatever this application is windows or web
applications.
Personal Details
Date of birth: 1 July 1985
Nationality: Yemen - Mother’s Nationality: Saudi
Place of Birth:Sabya – Jizan – KSA
Visa Status: Residency Visa, Saudi Arabia. (Citizen's Son)
Residence Location (KSA): Jeddah.
Languages: Arabic, English (Listening, Speaking, Reading and writing )
Driving License: Available
Married