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DIGITAL MARKETING PLAN
A presentation by:
Egemen Serce
Molin Parekh
Joa Meza Mancilla
Andrew Kong
Preet Khanna
11/12/15 1
AGENDA
• The Proposition
• The Target Audience
• Consumer Segmentation
• Consumer Journey
• Brand Identity – Name, Logo, Slogan
• Website
• Brand Positioning
• Brand Strategy
• Comms Strategy – Content Strategy
11/12/15 2
BRAND STORY
11/12/15 3
SITUATION ANALYSIS
11/12/15 4
SWOT
11/12/15 5
OBJECTIVES
11/12/15 6
5 S’S
11/12/15 7
STRATEGY
11/12/15 8
8 P’S
11/12/15 9
CONSUMER PERSONA FRANK & ISABEL
11/12/15 10
BRAND PERSONALITY & POSITIONING
• Young
• Inspirational
• Influencer
• Social Media Savvy
• Friendly
• Active
• Vibrant
Style up foryour
work out!
11/12/15 11
SEQUENCE
11/12/15 12
11/12/15 13
Subscribe to our
e-newsletter
PAY USING F+I CREDIT
11/12/15 14
COMPELLING, ENGAGING AND CROSS SELLING
11/12/15 15
INTEGRATION – CRM AND DATABASE
• Database of gyms, fitness companies – affiliation and
partnership
• Newsletter sign ups – Online PR
• Youtube – Sponsor gym gear for people with fitness
videos on youtube. CTA – Sign up.
• Influencer incentives for referrals – Facebook. Feed
from twitter, pinterest, instagram.
• Photo competitions & interactive social media
events.
11/12/15 16
CONTENT STRATEGY
11/12/15 17
5 R’S
11/12/15 18
FREQUENCY PLAN
11/12/15 19
DAILY ACTIVITIES
•Tweets
•Facebook Status
•Instagram/Pinterest
•Google+
MONTHLY ACTIVITIES
•Online events – sales and
promotions
•Competitions, polls and
quizzes
•Seasonal campaigns
(Spring/Summer,
Autumn/Winter)
WEEKLY ACTIVITIES
•Youtube videos
•Newsletters
•Blog
•E-mailer
•Alerts
PULL PUSH
E-NEWSLETTER
• Newsletter to be developed and shared with existing
customers on a weekly basis
• Signing up people on our website giving free access to
our fitness calculator “fitter” for a month
• E-Newsletter will share stories - Social responsibility,
video blog ,new products, trending.
• E-Newsletter will then lead the reader to our blog
• Frequency to be determined through research,
analytics and the CTRs achieved.
• Well developed monitoring system to measure traffic.
11/12/15 20
E-MAILER
• Weekly emailer will be sent to existing customers
informing them about latest ranges and
discounts, leading them to the sale and product
pages.
• Sales, promotions, vouchers, special discounts,
occasions and special days
• Frequency to be determined through research,
analytics and the CTRs achieved.
• Well developed monitoring system to measure
traffic.
11/12/15 21
11/12/15 22
YOUTUBE CHANNEL
11/12/15 23
APPS – AVAILABLE ON IPHONE & ANDROID
Depending on our target consumer needs, we will have blackberry development in stage 2 after reviewing
analytics figures
11/12/15 24
11/12/15 25
11/12/15 26
fitter
BLOG
11/12/15 27
GOOGLE+
11/12/15 28
Circles with companies:
Gyms
Nutrition companies
Circles with customers
Valuable content
SEO in google+ activities
CONSUMER JOURNEY - BRAND
11/12/15 29
JOURNEY YOUTUBE FACEBOOK TWITTER PINTEREST/INS
TAGRAM
BLOG GOOGLE+
WHY Engage +
Impact
Engagement +
Awareness
PR +
WOM
Awareness +
Educate
Engage +
Educate
WOM + Engagement
HOW Views +
Likes +
Comments
+
Subscriptio
ns
Sign ups + Likes
+ Share +
Participation
Sign ups +
retweets
+
branding
Sign ups +
Share +
Branding
Sign ups +
participatio
n + CTR
Sign ups +
Participation
WHAT Trust for
the brand
+
Loyalty
Strong online
community,
interactivity with
customers +
Feedback
Spread
the word
+ Brand
consolida
ting
Spread the
word + Brand
consolidating
Loyal
advocates
+ Brand
ambassado
rs
Strong online
community,
interactivity with
customers and
businesses +
Feedback
CONSUMER JOURNEY - SALES
11/12/15 30
JOURNEY WEBSITE EMAILERS SEO
WHY Awareness + Sales Awareness + Sales Sales
HOW SEO + Regular updates +
Consumer friendly + Safe
Subscription + CTR Analytics
WHAT Brand perception, shop-
front, sales, customer
service
Repeat visitors and sales ££££
THANK YOU
11/12/15 31

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F&I Strategic Digital Management Project

  • 1. DIGITAL MARKETING PLAN A presentation by: Egemen Serce Molin Parekh Joa Meza Mancilla Andrew Kong Preet Khanna 11/12/15 1
  • 2. AGENDA • The Proposition • The Target Audience • Consumer Segmentation • Consumer Journey • Brand Identity – Name, Logo, Slogan • Website • Brand Positioning • Brand Strategy • Comms Strategy – Content Strategy 11/12/15 2
  • 10. CONSUMER PERSONA FRANK & ISABEL 11/12/15 10
  • 11. BRAND PERSONALITY & POSITIONING • Young • Inspirational • Influencer • Social Media Savvy • Friendly • Active • Vibrant Style up foryour work out! 11/12/15 11
  • 13. 11/12/15 13 Subscribe to our e-newsletter PAY USING F+I CREDIT
  • 15. COMPELLING, ENGAGING AND CROSS SELLING 11/12/15 15
  • 16. INTEGRATION – CRM AND DATABASE • Database of gyms, fitness companies – affiliation and partnership • Newsletter sign ups – Online PR • Youtube – Sponsor gym gear for people with fitness videos on youtube. CTA – Sign up. • Influencer incentives for referrals – Facebook. Feed from twitter, pinterest, instagram. • Photo competitions & interactive social media events. 11/12/15 16
  • 19. FREQUENCY PLAN 11/12/15 19 DAILY ACTIVITIES •Tweets •Facebook Status •Instagram/Pinterest •Google+ MONTHLY ACTIVITIES •Online events – sales and promotions •Competitions, polls and quizzes •Seasonal campaigns (Spring/Summer, Autumn/Winter) WEEKLY ACTIVITIES •Youtube videos •Newsletters •Blog •E-mailer •Alerts PULL PUSH
  • 20. E-NEWSLETTER • Newsletter to be developed and shared with existing customers on a weekly basis • Signing up people on our website giving free access to our fitness calculator “fitter” for a month • E-Newsletter will share stories - Social responsibility, video blog ,new products, trending. • E-Newsletter will then lead the reader to our blog • Frequency to be determined through research, analytics and the CTRs achieved. • Well developed monitoring system to measure traffic. 11/12/15 20
  • 21. E-MAILER • Weekly emailer will be sent to existing customers informing them about latest ranges and discounts, leading them to the sale and product pages. • Sales, promotions, vouchers, special discounts, occasions and special days • Frequency to be determined through research, analytics and the CTRs achieved. • Well developed monitoring system to measure traffic. 11/12/15 21
  • 24. APPS – AVAILABLE ON IPHONE & ANDROID Depending on our target consumer needs, we will have blackberry development in stage 2 after reviewing analytics figures 11/12/15 24
  • 28. GOOGLE+ 11/12/15 28 Circles with companies: Gyms Nutrition companies Circles with customers Valuable content SEO in google+ activities
  • 29. CONSUMER JOURNEY - BRAND 11/12/15 29 JOURNEY YOUTUBE FACEBOOK TWITTER PINTEREST/INS TAGRAM BLOG GOOGLE+ WHY Engage + Impact Engagement + Awareness PR + WOM Awareness + Educate Engage + Educate WOM + Engagement HOW Views + Likes + Comments + Subscriptio ns Sign ups + Likes + Share + Participation Sign ups + retweets + branding Sign ups + Share + Branding Sign ups + participatio n + CTR Sign ups + Participation WHAT Trust for the brand + Loyalty Strong online community, interactivity with customers + Feedback Spread the word + Brand consolida ting Spread the word + Brand consolidating Loyal advocates + Brand ambassado rs Strong online community, interactivity with customers and businesses + Feedback
  • 30. CONSUMER JOURNEY - SALES 11/12/15 30 JOURNEY WEBSITE EMAILERS SEO WHY Awareness + Sales Awareness + Sales Sales HOW SEO + Regular updates + Consumer friendly + Safe Subscription + CTR Analytics WHAT Brand perception, shop- front, sales, customer service Repeat visitors and sales ££££