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Are the sales statistics from your team correct?
1. Are the sales statistics from your team correct?
The internet is a powerful medium that has an
equally sacred and affable reputation as a source of research.
More often than not, news reports have to be corrected
because information has been based on solid foundation.
Almost innocent information is also often accepted
unthinkingly. How many famous quotes from others have
already been put to the name of Abraham Lincoln or Albert
Einstein? This is also the case when we look at data available
on the internet about sales effectiveness and the figures that
we receive from Salesinteract by measuring.
Salesinteract is an interactive CRM that makes it possible to involve
your customers or prospects in the purchase or delivery process.
This gives us the ideal basis for carrying out a variety of
measurements and testing data that roam the internet. Thanks to a
unique and simple dashboard, fully based on the modern sales
professional, Salesinteract makes it possible to work more
efficiently and to be informed of your customer’s actions in good
time, so that you can come to your aid in time. The system is
designed in such a way that everything can be done on minimal
effort.
What is being said about sales professionals?
At this moment, the generally accepted figures taken by the bank
are as follows. 48% of the account managers never follow a
prospect. That means that just under half (!) Of all sales
professionals leave it after one contact moment. 25% of sales
professionals then stop after the second contact moment. If that
does not matter, 12% of the account managers or sales
professionals will leave it after a third contact moment. Only 10% of
all sales professionals across the board of product suppliers and
business service providers have more than 3 contact moments.
This would mean that 85% of all sales professionals work
ineffective. A shockingly high number, is not it? Of course you
would like your people to excel in the professional field and never to
be among those 85%.
At Salesinteract, we started working on these figures and we
started measuring all our users – with permission – how they relate
2. to the above data. This resulted in very different figures. Over the
past three months, we have looked at several organizations of the
total sales operation that uses our system and, based on the
activities we saw, managed to create a clear overview.
What do we measure with Salesinteract?
15% of all sales professionals who subscribe to our users never
follow a prospect. After a second contact moment, 7% gives it a
shot. Incidentally, this can also be fine because a lead or prospect
is then qualified and is actually identified as ‘no interesting prospect’
according to the values of the organization. But let’s assume that it
always does
is interesting prospects, then that 7% is significantly lower than 25%
that it
the Internet predicts us. In our measurements then 3% of the
sales professionals after a third contact moment. In the end more
than 70% follow
just up until a real ‘yes’ or ‘no’ comes from a prospect. Our
measurement is
founded and exhibits minimal deviations, but we are also there at
Salesinteract
aware that the parties we are working with, the system is not yet
perfect
use. There are numerous functions available in the convenient
dashboard
be present to help sales professionals work more efficiently and to
assist the customer
involve the process.
When the users would go completely according to the philosophy of
Salesinteract
work and, for example, would not allow activities to go ‘by date’,
then the measurements would undoubtedly be even more favorable
in results. We work there
to make that happen, because in the long run all sales managers
find a way to focus on the customer instead of all sorts of things
administrative and distracting tasks, both parties in the process are
better off.
Of course we can not sit on the user’s chair, all the necessary
handles
Providing is something we can do something about.
3. The system
Salesinteract offers, in addition to efficiency and ease of use, a way
to help your customers
take the hand and really involve them in your process. Think of a by
the
customer use chat function and an easy way to share files. A
Another plus is that the system gives a complete insight into what is
on the
sales department is done. Managers can easily create a real-time
overview
track on all points. Are agreements followed? How many contact
moments
does my team have an average? How many suspects, prospects
and active customers have
we now and what status do they have?
Also a direct overview where what information is sent to, is too
to gain. This means that other professionals can immediately start
working if a colleague fails
the same point further. Everything is available from one location,
always and everywhere
is insightful, designed in a clear and well-organized dashboard.
Contact
Knowing more? Feel free to contact us:
+31 (0) 20 2410771
info@salesinteract.com
www.salesinteract.nl