1. February 28, 2016
Team 3 Technical solutions
By Scott Hall, Jennifer Gibbs, Joe Ehnow, William Hargis

2. Location: 1002 Avenue T #200, Grand Prairie, TX
75050
Services:
Office Moving Company
Installation of furniture and computer assets
Relocation Services
Move Consulting

3. Strengths and Weaknesses of existing
technology Hardware and Software, and
customer services

4. Strengths
 Loyal Team
 Prospective projects
 Good customer satisfaction
 Diversified products
Weaknesses
 Strategic direction
 Fragmented management style
 Lack of updated and current virus protection
 Using generic accounting software
 Wireless network non-existent in the warehouse
 Bar-coder inoperable at times due to wireless connection
 Current CRM is not user friendly, though cheap, possible not a
good fit
 Lack of customer storage like the cloud

5.  Faster connection to the Wi-Fi, and more use of
routers in the warehouse
 Faster and more efficient retrieval of customer
information
 Safer internet exposure for the customer and
employees, including internet custom settings
for the office
 Eliminate down time of the internet through
interface use of router settings in the network

6.  Unorganized collaboration of software
 Virus threats from lack of a solid protection system
 Losing data or important information from customers due to cloud
issues
 Lack of Customer Complaint Management System (Primarily Stemming
from Order Fulfillment Inaccuracies)
 Equipment being sent to wrong location due to bar-coder inability to
connect to the Wi-Fi
 Mac workstations not fully functional due to software currently being
used, possibly need updating to pc to fix

7. Our team presented a SWOT analysis, and have
identified two technologies that need to be
addressed.
Problems with current cloud service
Database issues with barcode regarding
the current CRM

8.  Veteran Affairs
 Verizon
 Sprint
 Plaza Medical Center
 Ross Perot Museum
 Many other small/large companies

9.  GL Seaman
• Office Equipment
• Conference Room Tables
• Chairs
• Lobby Furniture
 Knoll
• Cubicles
• Chairs
• Credenzas

11.  Switch to Norton 360 Business Package or another virus
protection
 Switch to CompuMove for the CRM
 Need multidirectional antenna with proper interface security to
ensure full coverage throughout the building, without outside
interference (hackers)
 Switch to a better cloud option for transitions and customer
based information storage and retrieval
http://www.compumove.com/

13. Has the ability to save the company money
on hardware/software, and time for updates,
as all updates are server-side mostly
Has the potential speed to back the business
up as it grows rapidly, and keep all
information secured to a certain level
Lastly, has the power to keep the data
flowing on the network, helping business
growth tremendously

14.  Firewall/Security
 Nightly Backup
 Year Subscription
 Hosted Applications
 Microsoft, CRM, Accounting, CompMove, and
Productivity Applications
 Hosted Database
 SSL Encryption

15.  New:
 Router
 Switch
 Local Internet Access
 IT Services
 UserAccount Creation
 Assets:
 Workstations
 Tablets
 Mobile Devices

17.  CompuMove Training will take place while the
software is being implemented into the
Network
 30 day training program is advised before
conversion
 After training has been completed, the
transfer process will being to new application

18.  We are suggesting the swap to CompuMove
 Capabilities for growth for the company
 Management reports
 Financial statements
 Accounting/Payroll capabilities
 Provides dispatching and scheduling

19.  They can help with security management and
server setup
 Implementation of Windows 7 with updates
 Ability to set up routers and connect to server
for updates, allowing Wi-Fi access
everywhere, including warehouse
 Ability to expand based on this technology,
and grow more rapidly

20.  We are suggesting using an Aerohive network
evaluation to determine the internet
deficiencies in the building and warehouse.
 The lack of internet is making it impossible to
conduct daily tasks.

21.  Downtime while in training
 Network downtime overnight with new
implementation
 Learning curves
 New equipment swap out

22.  Access to server and database through
CompuMove anywhere
 Access to jobs at anytime and anywhere
 Nightly backup of all data
 Able to share resources
 Real time quotes and scheduling

23.  After implementation we can expect improved
productivity
 Short challenges will be the training and possible
down-time during business hours
 Efficiency in the office and on the job should double
and provide better service to the customer
 Long term benefits will out weigh any short term
challenges.
• Benefits include a larger customer base and being able to
serve more customers in a timely fashion.

25.  Premiere Install Movers will not be initiating
an IPO at this time for stakeholders
 Premiere Install Movers will however initiate
the staging process
 There is no set time frame for the initiating of
the IPO at this time

27. To conclude Team 3 provided initial evaluation, made
recommendations, and lastly the implementation
process to address the IT deficiencies and issues
with Premier Install Movers. We have provided
solutions and provided strategic new technologies
for Premier Install Movers.
 We made recommendations for staging of the IPO
 We included the PERT/CRM report and critical tasks
 Employee Impact
 Management considerations
 Customer and clients

28.  http://www.compumove.com/
 https://www.mindtools.com/critpath.html
 https://www.firstnational.com/assets/site/ibt/legal/go-
public.html