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Agenda
What is content
marketing?
Content
marketing
building blocks
Goals and
mission
Defining target
audiences and
buying personas
Types of
content
Content ideas
Content
calendar
Organizing and
managing
content
Why content
marketing?
Content
marketing
channels
How to
measure the
impact?
Examples
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Defining Goals and mission
Potential Goals
Brand engagement
Thought leadership
New customer acquisition
Marketing ROI
Customer loyalty
Determine your content
marketing goals
Defining clear goals
will shape your
content marketing
strategy
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Define target audience
To create relevant
content, you need
to understand your
target audience first.
Potential customers
Demographics
Interests
Buyer Persona
Digital
behavior
Content
consumption
behavior
Purchase
lifecycle stage
Existing customers
Customer
lifecycle
stage
Customer
segment by
revenue
Past content
consumption
behavior
Customer
segment by
product
Customer
segment by
engagement
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Persona Creation
Personas capture the psychographic information about a particular customer segment. This includes interests,
needs, wants, desires, influencers etc.
They represent a particular category of customers rather than any individual customer
Name : Rohan
Marketer by profession
Works at a Large company
Leads a team of 5 people
40, married , 2 kids
Professional Goal : Increase sales by making sure the
prospect pipeline is full
Challenges : Works in an uncertain environment
Needs to understand landscape better to chalk out a
better strategy
Improve digital marketing skills and better
performance reporting
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Types of content
Once you know your goals and target audience, you need to determine the type of content you will create.
Case studies Whitepapers
Email
newsletters
How To’s Webinars
Videos Pdf guides ebooks Free Tools Podcasts
Blogs Online games Memes Quizes FAQs
User
generated
content
Research Infographics
Product
walkthroughs
Demos
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Developing Content Ideas
• Consult subject
matter experts
• Brainstorm ideas
with your colleagues
• Talk to your
customers
Consult
•Look around, research on
current hot topics
•Run surveys and polls
•Use content research tools
like
http://ideas.contentforest.c
om/
Research
• Review existing content
that you can re-purpose
• Leverage in-house
subject matter experts
Review
Existing Assets
• It’s virtually
impossible to come
up with robust
content marketing
ideas at the last
moment
• Develop a content
plan
Plan ahead
There is no silver bullet to developing good content
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Developing Your Content Calendar
Content calendar helps have all the parties (Content writers, editors, etc.) on the same page with respective to
the content publishing schedule.
Things that can be included in the calendar :
» Theme
» Planned post date
» Title
» Description
» Content publication channels
» Tags
» CTA
» Intended Goal of the content piece (newsletter signup, conversion etc.)
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Implementing Content Marketing Campaigns
What do you
need?
Content in
various formats –
eBooks, Videos,
Article etc.
Place to host
content
Website, landing
pages, social media
channels
Channels to
distribute
content
Social media,
website, SEM,
email campaigns
Measurement
tools
Measure content
engagement
metrics, website
analytics, CRM etc.
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Content Marketing Tools - Buzzsumo
Buzzsumo is an extremely important tool that can help with the content ideation process
Eg. “Luxury travel guide” search on Buzzsumo gives all the content that has been shared the most across all
social networks giving an idea of content that resonates with people
Ability to see the backlinks too to that content from within the tool
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Content Marketing Tools - Buzzsumo
Buzzsumo would further help in :
» Providing guidance on what content themes perform best
» List of sites which create sharable content. Taking a look through their site will provide further insights.
» Influencers on Twitter who share relevant content – Worth building relationships
Buzzsumo helps in figuring out which content types to focus on as per the social media network
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Content Marketing Tools – Rival IQ
Rival IQ is a marketing competitive intelligence tool used for in depth competitive analysis
Landscape needs to be setup which includes your information as well as your competitors
Provides actionable insights by monitoring the social media channels of competitors
» Post frequency on different channels
» Which channels competitors are getting most engagement from (retweets, likes etc.)
Gives regular updates on the competitor channel performance so that you can modify your strategy accordingly
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Content Marketing Example – OPEN Forum
Open Forum by American Express has built a community of small business owners over the last 4-5 years
based on great content which is helpful to the target audience community
The community is active and publishes content of their own on the site
Helped in building trust in the brand and increase revenue from core business of business credit cards
Ensures that more people keep on becoming members of the already established community
Content marketing is all about creating relevant content for your target audience and distributing it through different marketing channels, with a goal of increasing engagement and eventually driving business results. The main focus should be to develop engaging content that your target audience will find relevant. Only then you can expect to drive any value for your business.
This will determine your content marketing strategy. This will help you determine the type of content you should be developing, channels you should be using etc.
You need to segment your audience to be able to develop content that drives value for them, and in return, for your business.
Potential customers:
Demographics – Age, location, gender etc.
Interests
Buying behavior – impulse buyers, evaluators, early adopters, late adopters etc.
Digital behavior – Time spent on social media, mobile, email etc
Content consumption behavior – Type of content consumed, blogs, games, news, guides etc.
Purchase lifecycle stage – Exploring, evaluating, approaching final decision
In addition to these, existing customers can be segmented by their lifecycle, revenue, products etc.
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Understanding buyer persona through primary and secondary research. It’s crucial for determining the type of content you’ll develop and distribute to drive long term purchase behavior
The point is, there are numerous forms of content you can create and use for your content marketing strategy.