1. EDISON KARKADA
12 years of experience in Diagnostics Healthcare
Sector with multi dimensional and diverse exposure in
all major functional domains at corporate level and at
floor level - Operations Management being the core
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B.A (ECO & HISTORY), PGDM
M: 9820151814
E: KARKADAEDISON@GMAIL.COM
2. EDISON KARKADA
Friendly and easily approachable person who loves reading
blogs and people networking. Strongly believes in concept
of “Love what you do and Do what you Love”. Working hard
towards realizing goal of building dream home and
completing PG academics.
Success for me is giving your best and learning from
mistakes. The only mantra to success is “ Forget Luck, Live
by Intent”.
Work keeps me excited, motivated and challenged.
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3. WORK & TARGETS
To augment Customer Experience by increasing Efficiency
and Quality
Core team member in strategy formulation and roll out
To oversee overall financial management, planning,
systems and controls operations per se
Training & Development, Mentoring and Monitoring
Business Development
Green Field and Brown Field projects
To formulate and implement COE
Budgeting & Cost Control
Process Design and System Implementation
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4. HETEROGENEOUS AND CONTRASTIVE TEAM
Cluster Manager
who have around 8 years of experience in managing and supervising multiple
outlets
Centre Manager
fresher / MBA grads managing day to day center operations
Operations In-charge / CCE
having strong experience in admin and back office management
Medico / Non Medico
healthcare front office executives , phlebotomist, technicians & assistants
Logistics
sample pick-up and report delivery boys
Efficient team with correct direction have helped me to achieve strategic
goals like implementing SOP’s and processes to achieve higher
customer satisfaction, zero error, increase sales and cost reduction
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5. INDUSTRY - HEALTHCARE
Customer experience -
the core focus
Customization oriented
Precision & Quality the
key parameters
Accessibility 24 x 7
Socially responsible
sector
Aggressive & Quick
response to stimuli
Technology friendly
Ever evolving &
upgrading
Fragmented &
unstructured
Entrepreneurial and
Family Business driven
Trend is season
dependent
Per capita Income is
the deciding factor
Demand is solely
driven by timely need
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6. LEARNING'S
People management is the key
Lead by examples
ACHIEVEMENT
Front office desk staff to Regional Manager
Starting the academics again and completing it
satisfactorily, further going ahead to pursue post
graduation in Management
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