Technology, telehealth, and more appropriately aligned patient navigation can help emergency medical services to be more efficient. Also, how can we get better use of Automatic External Defibrillators (AEDs) using new technologies? How can we inform citizens about where to find an AED and how to use it? You will hear from experts on these matters in this session. Chair: Dieter Nuessler, Vice President, EENA

1. Ali Ghorbangholi
Co-founder & Technical Director, GoodSAM
a.ghorbangholi@goodsamapp.org

2. History

3. Where CA affects survival
~50%
~9%
~80%

4. Basic Principals
5m

5. Basic Principals
200m

6. Emergency call to
Ambulance Control
CAD
triggers
GoodSAM1. Ambulance dispatched.
2. Type/number/radius of CFR
dispatch set by Ambulance
Service
3. Operator can communicate
with Responder via the app
and receive video feed.
GoodSAM syncs with
Ambulance Service CAD
to ensure data currency.
Ambulance Service
set determinants for
dispatch for range of
incidents
Data including
video stream,
AED use,
Responder
updates can be
fed back to
CAD/Control via
API.
Video can support
triage decisions
or clinical hubs.
AED data populated
by collaborations
with Emergency
Services/first aid
partners and
GoodSAM
Responder/Alerter
Community (via
App)
What did we build…

7. Global Enthusiasm
Worldwide Responders London Responders
In 4 years:
• Used in 30 Countries
• Integrated into 14 CADs in 3 Countries
• >50,000 responders

8. - Largest crowdsource registry
- Worlds first mobile register
AED Registry

9. AED Drones

11. Okey… but How do dispatcher detect CA?
Usually two questions:
• Is the patient conscious?
• Is the patient breathing?

14. Conclusions
• Bystander CPR and effective AED Shock is (we think) one of the most effective and
cost efficient way of improving outcomes.
• Being able to observe the seen can improve decision making. (For example our
trials in Denmark showed the dispatchers found the video footage useful in all
cases.)
• There are so many areas where Technology can improve the process, it is important
to be open to trying new things.

15. Ali Ghorbangholi
Co-founder & Technical Director, GoodSAM
a.ghorbangholi@goodsamapp.org