1. Dustin Alexander
Production Manager/ Field Service Manager/ Field Service Technician
Kansas City, MO
dalexander341@gmail.com - 816-599-0072
Solution-oriented and versatile professional with over seven years of commercial construction and
manufacturing experience as a supervisor and project manager. Documented success in developing and
implementing new processes for a more productive and safer work environment. Natural ability to lead
employees, increase productivity, and improve quality. Skilled leader and communicator accustomed to a fast
paced and ever changing work environment.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
WORK EXPERIENCE
Production Supervisor/ Field Service Manager
Module X Solutions - Shreveport, LA - 2014 to Present
Report to the Director of Production and supervise up to 60 employees for a global manufacturing company
in the telecommunications industry .Oversee daily operations and production in the facility as well as field
operations.Responsible for keeping the employees actively engaged to ensure the product is built to quality
standards and shipped on time. Meet with our customers in the field to insure the offloading and installation of
our product is to their satisfaction. Coordinate with Safety Manager to conduct training on new equipment and
OSHA standards. Schedule weekly production meetings with company executives to discuss plant production,
safety issues, employee performance. Responsible for daily safety meetings with company employees,
employee attendance and payroll. Meet with Facilities and Maintenance Supervisors to correct any equipment
or facility issues.
• Trained and mentored new employees in our production procedures and field operations.
• Worked with engineering and the customers to correct and improve the drawings and procedures of
constructing and installing of their product.
• Created and established a field services department within the company.
• Advised management on new products and materials that saved the company 35% in material and labor cost.
• Developed and implemented a structural change in our product that cut the field installation time by 25%.
Field Service Manager/ Research and Development
Sabre Industries Building Systems by Cellxion - Shreveport, LA - 2012 to 2014
Shreveport, LA 2011-2014
Field Service Manager/ Research and Development
Report directly to VP of Operations and manage fifty field service technicians in a global telecommunications
company. Conduct meetings with Project Management and the customer to discuss site locations for field
construction, and scheduling shipping dates for their product. Coordinate with third party transportation
companies in loading and unloading of our equipment and materials to on site locations. Travel to field
construction sites to insure access roads are sufficient for tractor trailers to unload and maneuver, and obtain
and special permits if necessary. Communicate with field crew leaders on construction progress and any
material or site issues they might have. Submit photos and progress to the customer and Project Management.
• Recognized as the youngest Field Service Manager in company history
• Played a key role in the design of the now patented wall system
2. • Develop and implement new wall and roof systems to pre-fab building prior to shipping, saving 4-5 days of
field work.
Field Service Technician III/ Crew leader
Sabre Industries building systems by Cellxion - Bossier City, LA - 2011 to 2012
Responsibilities
Assemble and construct telecommunications shelters for AT&T and Verizon. Keep log book current for DOT
regulations. Schedule and use heavy equipment for site construction. Create and deliver progress reports to
field service manager. Responsible for safety and well being of field techs while on site.
Accomplishments
Started at a entry level position, within a years time promoted to field service manager. Increased the
companies profit margin by 25%. Consulted with engineering to prefabricate walls and roof to save on labor
costs.
Skills Used
Self motivation, innovative thinking, mechanical engineering, heavy equipment operation, leadership.
Assembly Technician
Aire Systems (Trane Customs) - Fort Smith, AR - 2009 to 2011
Responsibilities
Construct custom air handling units, using metal wall and roof panels, heating and cooling coils, humidifiers,
and fans with ductwork, conduit and electrical panes. Equipment used, overhead cranes, forklifts, pallet jacks,
plasma cutter. Proficient in using all power and hand tools.
Accomplishments
Worked alongside project management and engineering to simplify prints and unit design to cut cost and labor.
Skills Used
Ability to over come and adapt in any situation, attention to detail, strong leadership and teamwork. Years of
reading and interpreting blue prints and schematics. Eight plus years of construction experience.
EDUCATION
General Industry
Poteau High School - Poteau, OK
2002 to 2006
SKILLS
heavy equipment and construction (8 years)
MILITARY SERVICE
Service Country: United States
Branch: U.S. Army
Rank: SGT.
August 2006 to September 2012
3. Served 6 years as a combat medic. Duty stations included Ft. Sam Houston, Ft. Knoxx, and Ft. Chaffee. As
well as a 14 month deployment to Baghdad, Iraq in 2008.
Commendations:
Army commendation MedalArmy Achievement MedalArmy Good Conduct MedalNational Defense Service
MedalGlobal War on Terrorism MedalIraq Campaign Medal/ Campaign StarArmy Service RibbonOverseas
Service Ribbon
CERTIFICATIONS
OSHA-10 General Industry
August 2012 to Present
OSHA-10 Construction Safety and Health
September 2012 to Present
ADDITIONAL INFORMATION
Key Proficiencies
Inventory Control Project Management
Shipping/ Receiving Field Service Management
Warehouse Management Quality Control
Facilities Management Research and Development