Building and Maintaining a Healthy Community - Jayesh Katta Ramalingaiah

1. Building and Maintaining a
Healthy Community
@jayeshkattar

2. Who am I?
Jayesh Katta Ramalingaiah
Associate TCS
Mozilla Tech Speaker & Reps Mentor
Angel Hack Ambassador
@jayeshkattar
https://jayeshkattar.github.io/

3. What is a Community?

4. Technology does not better the world,
people do!

5. What Are the Most Important
Elements of a Community?

6. Belonging
A sense of belonging is whatkeeps
people in communities.

7. Open Communications
With an open communityand publiclyvisible
and accessible
communicationchannels, anyone canjoin
thecommunity.

8. Open Tools
AnyonewithanInternet
connectionandcomputer
cancontribute.

9. Community Manager
- WhoisHe(or She)?

10. ACommunityManager's
Responsibilities:
Enable People

11. ACommunityManager's
Responsibilities:
Trust is everything

12. ACommunityManager's
Responsibilities:
Avoid Ego, or Others Will
Avoid You

13. Scaling the Community
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Buildingtherighttools
Resolvingcommunity conflicts
MultipleCommunicationchannels(based
on need)

14. Community TODO List
Identifyhowwecandivideourcommunityintoteams.
Ensurethatteamscancommunicateclearlyand
effectively.
Definethescopeofeachteams,andhelpteammembers
understandthatscope.
Encouragediversityandopportunityinthecommunity.
ProduceaCodeof Conduct.

15. OneoftheBiggestIssuesinthe
Community
Conflict

16. Quick Steps to Resolve a Conflict:
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Calmandreassure
Getthefacts
Discuss
Document
Reflectand maintain

17. Working with an Open Community
Good – Openbydefault,real diversity
Bad – Workingwithpartners
Ugly – Notenoughtime,lackof commitment,meetings
Source- http://stormyscorner.com/2015/02/the-good-the-bad-and-the-ugly-of-why-i-dont-always-work-in-the-open.html

18. Mozilla Communities'
Success Stories

19. https://reps.mozilla.org/

21. • https://activate.mozilla.community/

23. D o n ’ t f o r g e t t o t w e e t a n d T A G m e
@ j a y e s h k a t t a r