Meet the Online Community Team

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Who we are and what we do.

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  • Online events such as NPLive, an interactive experience bringing experts in the field together to share knowledge and answer questions Frequent TweetChats, an engaging way to share resources and encourage conversations around a specific topic via twitter Social Media 101 wiki , a living resource of tips and best practices for nonprofits, libraries, and others in the social benefit sector Weekly meetings on the Nonprofit Commons in Second Life featuring speakers using virtual worlds for education and research Monthly on-the-ground Meetups with the Online Community Tribe (OCTribe) featuring experts in online community engagement Speaking engagements at conferences throughout the nonprofit tech sector Sharing tech tips, lessons learned, and best practices across a variety of channels Our NEW outward facing wiki is the hub for all of these activities and their recap blog posts
  • Online events such as NPLive, an interactive experience bringing experts in the field together to share knowledge and answer questions Frequent TweetChats, an engaging way to share resources and encourage conversations around a specific topic via twitter Social Media 101 wiki , a living resource of tips and best practices for nonprofits, libraries, and others in the social benefit sector Weekly meetings on the Nonprofit Commons in Second Life featuring speakers using virtual worlds for education and research Monthly on-the-ground Meetups with the Online Community Tribe (OCTribe) featuring experts in online community engagement Speaking engagements at conferences throughout the nonprofit tech sector Sharing tech tips, lessons learned, and best practices across a variety of channels Our NEW outward facing wiki is the hub for all of these activities and their recap blog posts
  • Online events such as NPLive, an interactive experience bringing experts in the field together to share knowledge and answer questions Frequent TweetChats, an engaging way to share resources and encourage conversations around a specific topic via twitter Social Media 101 wiki , a living resource of tips and best practices for nonprofits, libraries, and others in the social benefit sector Weekly meetings on the Nonprofit Commons in Second Life featuring speakers using virtual worlds for education and research Monthly on-the-ground Meetups with the Online Community Tribe (OCTribe) featuring experts in online community engagement Speaking engagements at conferences throughout the nonprofit tech sector Sharing tech tips, lessons learned, and best practices across a variety of channels Our NEW outward facing wiki is the hub for all of these activities and their recap blog posts
  • Online events such as NPLive, an interactive experience bringing experts in the field together to share knowledge and answer questions Frequent TweetChats, an engaging way to share resources and encourage conversations around a specific topic via twitter Social Media 101 wiki , a living resource of tips and best practices for nonprofits, libraries, and others in the social benefit sector Weekly meetings on the Nonprofit Commons in Second Life featuring speakers using virtual worlds for education and research Monthly on-the-ground Meetups with the Online Community Tribe (OCTribe) featuring experts in online community engagement Speaking engagements at conferences throughout the nonprofit tech sector Sharing tech tips, lessons learned, and best practices across a variety of channels Our NEW outward facing wiki is the hub for all of these activities and their recap blog posts
  • Online events such as NPLive, an interactive experience bringing experts in the field together to share knowledge and answer questions Frequent TweetChats, an engaging way to share resources and encourage conversations around a specific topic via twitter Social Media 101 wiki , a living resource of tips and best practices for nonprofits, libraries, and others in the social benefit sector Weekly meetings on the Nonprofit Commons in Second Life featuring speakers using virtual worlds for education and research Monthly on-the-ground Meetups with the Online Community Tribe (OCTribe) featuring experts in online community engagement Forums – connect nonprofits with expert and peer advice, and provide a place to network and connect. Speaking engagements at conferences throughout the nonprofit tech sector Sharing tech tips, lessons learned, and best practices across a variety of channels Our NEW outward facing wiki is the hub for all of these activities and their recap blog posts
  • Online events such as NPLive, an interactive experience bringing experts in the field together to share knowledge and answer questions Frequent TweetChats, an engaging way to share resources and encourage conversations around a specific topic via twitter Social Media 101 wiki , a living resource of tips and best practices for nonprofits, libraries, and others in the social benefit sector Weekly meetings on the Nonprofit Commons in Second Life featuring speakers using virtual worlds for education and research Monthly on-the-ground Meetups with the Online Community Tribe (OCTribe) featuring experts in online community engagement Speaking engagements at conferences throughout the nonprofit tech sector Sharing tech tips, lessons learned, and best practices across a variety of channels Our NEW outward facing wiki is the hub for all of these activities and their recap blog posts
  • The Online Community and Social Media team engages the community through a multitude of social channels including: TechSoup Forums, a place for members of the nonprofit, library, and social benefit sectors to get answers to specific tech questions, discuss broader tech-related issues, network with each other, and meet experts in the field Facebook fan pages for both TechSoup and Nonprofit Commons in Second Life LinkedIn Second Life, a virtual world upon which TechSoup hosts the Nonprofit Commons, a series of four islands where nonprofits engage each other and their constituents Nonprofit Commons blog and wiki Twitter for both TechSoup (@TechSoup) and Nonprofit Commons in Second Life (@npsl) YouTube TechSoup video channel Flickr page for TechSoup Meetup group for monthly in-person Online Community Managers Group (OCTribe) Listservs including NTEN, TechTalk, Nonprofit Social Media groups
  • NP Live - Nonprofits live, TechSoup's regular interactive series where nonprofit technology questions are answered. By technology we mean the tools, the tips, the techniques that help an organization excel in their work and daily life. OC Tribe - SF Online Community MeetUp is the free monthly gathering of online community managers, enthusiasts, and innovators to meet and discuss tools and strategies for building and managing effective communities. Early in Dec. we are scheduled to present at the Brown Bag allstaff meeting Techsoup Nonprofit Digital Storytelling Challenge TSDigs - Nonprofits have a one month to create a 60-second video that showcases the nonprofits or library's mission and work. No production or storytelling experience is necessary. NPConference - organized by the Nonprofit Technology Network  (NTEN), brings together nonprofit leaders from far and wide to learn about the latest in technology that can benefit their organizations and the communities those organizations serve. We are hosting a few sessions…TBD. Overhead project we’re pretty excited about using mapping software/technologies to visually represent reach/ impact in social media and our community work.
  • Meet the Online Community Team

    1. 1. Confidential and for Discussion Purposes Only December 2, 2011 Meet the TechSoup Online Community Team
    2. 2. Susan Chavez Blogger and Event Specialist Who We Are Susan Tenby Director of Online Community and Social Media Michael DeLong Online Community Manager Ale Bezdikian Online Community Coordinator Evonne Heyning Interactive Media Producer Kristy Graves Social Media Specialist Rik Panganiban Nonprofit Commons in Second Life Online Community Manager
    3. 3. <ul><li>Connect the nonprofit community to each other while amplifying the messages and missions of this community </li></ul><ul><li>Amplify the message of a variety of TechSoup partners , including global NGO and corporate (donor) </li></ul><ul><li>Amplify the message of TechSoup programs and internal departments to the broader NP tech Sector </li></ul>What We Do We aim to build community both internally and externally and weave strong networks throughout TechSoup, its partners, and the wider sectors of nonprofit, tech, and social innovation.
    4. 4. Interactive online events such as Nonprofits Live & Tweet Chats How We Do It
    5. 5. Social Media 101 wiki (http://npsocialmedia101.wikispaces.com/) How We Do It
    6. 6. Weekly meetings on the Nonprofit Commons in Second Life featuring speakers using virtual worlds for education and research (http://nonprofitcommons.org/) How We Do It
    7. 7. Monthly on-the-ground Meetups with the Online Community Tribe (OCTribe) featuring experts in online community engagement How We Do It
    8. 8. TechSoup discussion forums connect nonprofits with expert and peer advice, and provide a place to network and connect. (http://forums.techsoup.org/cs/community/f/) How We Do It
    9. 9. <ul><li>Speaking engagements at conferences throughout the nonprofit tech sector </li></ul><ul><li>Sharing tech tips, lessons learned, and best practices across a variety of channels </li></ul><ul><li>Our outward facing wiki is the hub for all of these activities and their recap blog posts (http://techsoupcommunityteam.wikispaces.com/home) </li></ul><ul><li>Our SlideShare page contains all our presentations (http://www.slideshare.net/TechSoupGlobal) </li></ul><ul><li>Our Flavors page shows where we are on the web ( http://flavors.me/techsoup) </li></ul>How We Do It
    10. 10. <ul><li>The Online Community and Social Media team engages the community through a multitude of social channels, for both TechSoup and Nonprofit Commons in Second Life </li></ul><ul><li>TechSoup Forums </li></ul><ul><li>Facebook fan pages </li></ul><ul><li>LinkedIn </li></ul><ul><li>Second Life </li></ul><ul><li>Nonprofit Commons blog and wiki </li></ul><ul><li>Twitter @TechSoup + @npsl </li></ul><ul><li>YouTube TechSoup video channel </li></ul><ul><li>Flickr page for TechSoup </li></ul><ul><li>Meetup group for monthly OCTribe </li></ul><ul><li>Listservs - NTEN, TechTalk, Nonprofit Social Media groups </li></ul>Where We Are
    11. 11. <ul><li>5,000 Likes on Facebook </li></ul><ul><li>1,400 followers on LinkedIn </li></ul><ul><li>12,258 followers on Twitter </li></ul><ul><li>Small/Medium/Large Social Media amplification menu </li></ul>
    12. 12. <ul><li>Current Projects and Upcoming Events </li></ul><ul><li>App it Up wrap up: Participating in final push for feedback from nonprofit orgs and interviews with nonprofits arts orgs around app use and needs </li></ul><ul><li>TSDigs ramp up: Full-team and cross-departmental participation in getting the 2012 TechSoup Digital Storytelling Challenge on track </li></ul><ul><li>Microsoft Impact Mapping: Innovative content management system expressed as an interactive map to show technology impact on nonprofits globally </li></ul><ul><li>Blue Shield of California Tech Capabilities Grant: Providing Domestic Violence Service Organizations with tailored tech how-to through webinars and forums </li></ul><ul><li>OCTribe featuring the Online Community Team </li></ul><ul><li>Wednesday, December 7, 7:00 p.m. </li></ul><ul><li>Brown Bag Lunch </li></ul><ul><li>Thursday, December 8, noon </li></ul><ul><li>NTEN Conference </li></ul><ul><li>April 2012 </li></ul>What We’re Up To

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