How to have constructive conversations and why they work

1. Constructive Conversations in Leadership The POWER of PULSE Dr. Nancy Love PhD PREPARE, UNCOVER, LEARN, SEARCH, EXPLAIN

8. The Frame ∆ P P ∆ P P ∆ P P ∆ P P ∆ P P How? What next? What if? Why? What?

9. CONVERSATION

12. THREE ASPECTS:

13. Climbing Conflict Mountain T I M E Dana (2005)

15. Cycles of Perception Red Zone Green Zone Yellow Zone

16. Cycles of Perception Red Zone Green Zone Yellow Zone

25. The Frame ∆ P P ∆ P P ∆ P P ∆ P P ∆ P P How? What next? What if? Why? What?

29. Thank you for participating in this PULSE learning conversation.