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Jacqueline B. Lang
drjacquelinelang@gmail.com (Cell) 503-730-5141
Business: jblangconsulting.com
Education
PhD Organization & Management, specialization Business
Capella University, Minneapolis, MN
Masters of Public Administration, specialization Healthcare Management
Keller School of Management, Oklahoma City, OK
Masters of Business, specialization Human Resources Management
Baker College, Flint, MI
Master’s in Education, concentration Higher Education Leadership Currently Attending
Keller School of Management, Oklahoma City, OK
Bachelor of Arts,Communication
Oakland University, Rochester,MI
Academic Experience
Chair & Associate Professor,DeVry University, Oklahoma City, OK April 2013 - Current
Adjunct On-line Faculty, Rasmussen College Feb. 2012 – April 2013
Undergraduate Business Dept.
Adjunct On-line Faculty, Columbia Southern University Sep. 2011 – April 2013
Graduate & Undergraduate Business Dept.
Adjunct On-line Faculty, Colorado Institute of Technology Sep. 2011 – April 2013
Graduate & Undergraduate Business Dept.
Adjunct Faculty, Chemeketa Community College, McMinnville, OR Sep. 2011 – April 2013
Business & Technology Dept. and Business Dept.
Adjunct Faculty, University of Phoenix, Portland, OR Nov. 2010 - April 2013
Graduate & Undergraduate Business Dept.
Adjunct Faculty, Clackamas Community College, Clackamas, OR Spring 2006
Business Dept.
Academic Service
Faculty Trainer, DeVry University & Keller Graduate School of Management 2014 - Current
Undergrad and Grad Blended Classroom
SME - Course Developer; Rasmussen College 2012
B481Team Leadership & MAN433Compensation
Governor’s Task force for Development 2009
of Oregon High School Apprentice Program
DACUM panel for Math & Retail curriculum 1992
College of Southern Maryland, LaPlata,MD
Professional Memberships
Academy of Management
Women’s MBA Association
Women Impacting Public Policy (WIPP)
Society for Human Resource Management
Daughters of the American Revolution
Soroptimist International
eWomen Network,Business
Development Activities Attended
Continuing Educational Program, DeVry University Online, Online Learning/Faculty Training
Blended Learning Blended/Onsite Introduction to Teaching and Learning - BL Champions (July 2014)
Continuing Educational Program, New Faculty Training On-Line Training, DeVry University Multi-
Modality Training (March-2014)
Continuing Educational Program, “Oil & Gas Accounting,” Oklahoma Society of CPA’s. (January 16,
2014)
Teaching Experience
BUSN-115-21248 Intro to Business & Technology
BT/116 Office Procedures
BT/186 Intro. to Records Management Personal/Professional Development
CA/118B1 Excel Basics 1
CA/118B2 Excel Basics 2
CA/118A Microsoft Windows Basics
CA/118D Internet for Office Environment
CA/118E Outlook Basics
CA/121 Keyboarding
CA/122 Keyboard Skill building
COLL-148-65276 Critical Thinking & Prob-Solvng
CA/201D Microsoft Word Processing
BA/203 Organizational Behavior
BA/204 Diversity in the Workplace
BA/224Human Resource Management
BUSN-258-18827 Customer Relations
B/268Compensation and Benefits Management
SCI-228-18302 Nutri, Health & Wellness w/Lab
MGMT-303-68723 Principles of Management
ETH/316Ethics and Social Responsibility
BUSN-319-19867 Marketing
HRMT/325Compensation and Benefits
CARD-405-70344 Career Development
MGMT-410-20606 Human Resource Management
BUSN-412-21251 Business Policy
MGT/431 Human Resource Management
B433/MAN4320 Human Resource Recruitment and Selection
B/481Leadership and Teams
MGMT-520-70228 Lgl, Poli, Ethcl Dimns of Busn
MGT/521Management
ECON-545-61531 Business Economics
HRM-587-17340 Managing Organizational Change
HRM-590-71410 Human Resource Management
MGMT-591-70393 Leadership & Org Behavior
HRM-592-19874 Training and Development
HRM-600-21472 Human Resources Planning
MGMT-600-71124 Business Planning Seminar
HRMT645Operational Human Resource Management
Corporate Training Courses (non-credit)
Leadership & Management:
Leadership Training
Business Ethics
Human Resources Management
Conflict Management
Management Assessment
Management: Human Capital
Change Management
Succession Planning
Business Systems Training:
Kronos -Payroll
PeopleSoft
Point-Of-Sale Effective
Business Training:
Microsoft Systems
Safety & Hazard Material Training
OSHA Training
Effective Communication
Budget Analysis
Payroll Training
Employee Engagement
Customer Service
Business Professionalism
Inventory Management
Career Development
Office Administration
Published Intellectual Contributions
Sibal-Lang, Jacqueline. (2011). A Study of Women, Career Advancement,and Mentoring in Lumber
Related Industries. Dissertation.
Presentation Given
Lang, J. (Presenter),‘Matrix of Leadership’, Concurrent Session, Oklahoma Human Resources State
Conference and Expo. (April, 2015)
Lang, J. (Presenter), ‘Life’s Journey’, Monthly Meeting, McMinnville Soroptimist Club. (2012)
Lang, J. (Presenter), ‘Success For Women’, Women At The Well. (2012)
Lang, J. (Presenter), ‘Mentoring’, Conference Keynote Speaker, McMinnville Soroptimist Club. (2012)
Media Contributions
Academic Journal Reviewer
DeVry University Journal of Scholarly Research (2014)
Academic Reviewer, Conference Paper
Association for Education in Journalism and Mass Communication (AEJMC),(2012)
The Academy of Management Journal (AMJ), (2012)
Magazine
Women's Voices Magazine. Monthly Economy Contributor (2013 – Current)
http://www.womensvoicesmagazine.com/economy-section/power-leadership-economics-
politics/#.VN40J-bF-5I
Books
Author; #Reality for Women, damn it… (June, 2015). Amazon
co-authored chapter; Stepping Stones To Success (2014). Amazon
co-authored chapter; Baby Boomers, Secrets For Life After 50 (2013). Amazon
co-authored chapter; ‘The Power of a Woman’ (2011). Amazon
co-authored chapter; ‘Breaking the Glass Ceiling Without a Hammer: Career Strategies for
Women’ (2011). Amazon
Radio
Sunrise with Craig Fronek, (2013 & 2014)
Main Street Out Loud, (2012, 2013 & 2014)
A Voice For Freedom, (2011)
White papers
Oil and Natural Gas Career Opportunities for Women (2014)
http://jblangconsulting.com/q-a/about-dr-lang
Women Leading Other Women to Success (2012)
http://jblangconsulting.com/q-a/about-dr-lang
On-line Platform Experience
Blackboard Angle w/WIMBA Customized Platform (UOP)
MUSE w/Adobe Engage w/WIMBA elearning
Military Experience
United States Army Reserves 8 Years
MOS: 76V (Supply Specialist) & Additional training 52E (Prime Power Specialist)
Professional Overview:
I’m dedicated professional with 20 years of experience in a variety of industries that include
manufacturing, service industries, military and education. Experiences that include being part of teams
that have led small groups to thousands of employees and teams that also maintained millions to billions
in sales and millions in payroll, while understanding the importance of individual’s development in the
workforce and life.
Professional Experience - Areas of Specialty, 20 years
Multibillion budgets
Leadership of 10 – 12,000 employees
Legal, political & ethical business dimensions
Organizational development
HR strategy, objectives, policies, programs
Multi-unit management
Operations management
Employee and management training
Succession planning
Leadership assessments
Executive coaching
Diversity programs
Employee relations programs
Policy assessment
Talent Management & Knowledge Management
Career coaching & development
MBTI experience
Dr. Jacqueline Lang, JB Lang Consulting 2009/Current
Business Consultant
• Technology Software Trainer: Microsoft 2010, Excel – PowerPoint – Word – Outlook
• Course Developer, Leadership & Compensation
• International-Co Author; Leadership & Business Issues
• Speaker; Variety of topics
• U.S. Congressional Campaign Manager (Dec. 2009/Nov. 2012)
Fred Thompson For Congress Campaign, 5th Congressional District, OR. Responsibilities included the
daily operations of campaign issues and daily direct contact with candidate and other public officials.
Direction of a volunteer staff in multiple locations throughout the state. Other responsibilities included
public relations, speaking engagements and media relations.
Key Accomplishments:
• Manages overall project and concentrates on platform issues
• Implemented overall and division specific strategic plans, and monitor progress of all operations against
plan targets
• Produced weekly reports demonstrating effectiveness of all campaign activities and provided research
and management reports as needed.
• Manages all campaign-related operations within the general campaign function, ensuring the
achievement of organizational campaign goals, smooth operations, and exceptional relationships with
community constituents
• Manages all campaign elements of all related events and programs including donor cards, solicitor
recruitment, and volunteer training to ensure event goals are met.
• Assists with budget preparation and monitoring for all campaign-related activities, ensuring appropriate
tracking and financial efficiencies
NW Regional Human Resource Manager 2008/2009
Hampton Affiliates, Portland, OR Privately Owned Multimillion dollar International Manufacturing
Company w/2000 employees
Supervised HR & Safety department that included 10/12 direct reports dedicated to employee relations,
payroll, benefits, safety issues and human resources responsibilities for 1000 + employees, 50% travel
position. Directed and monitored DOT,Workers’ Comp., General Liability, HAZMAT and HRIS
database. Other areas of responsibility included dealing with multi-state laws and investigate and
preparation of written reports of complaints of various employee issues.
Key Accomplishments:
• Created environment for cultural change
• Budget administration for HR department
• Developed & implemented HR policy & procedures and safety policy & procedures
• Developed & implemented leadership and teambuilding programs
• Developed & implemented new hiring, interviewing process and pay for performance
• Directed right-sizing during downturn for organization that had never experienced a reduction in force
• Developed union avoidance strategy, included succession planning and communication plan.
Area HR Manager 2003/2008
Lowe’s Company, Portland, OR a Fortune 50 Company w/$36B Sales w/180,000+ employees
Supervised 30 direct – 34 in-direct HR Managers and 600+ Managers indirectly. Dedicated to employee
relations, payroll, benefits, and safety issues and human resources responsibilities for 12,000 +
employees, 80% travel position. Directed and monitored DOT, Workers’ Comp., General Liability,
HAZMAT and HRIS database. Others areas of responsibility included dealing with multi-state laws and
investigate and preparation of written reports of complaints of various employee issues.
Key Accomplishments:
• Created environment for cultural change
• Budget administration: training, travel, payroll, staffing, recruitment
• Strategic Partner w/Regional and District management to maintain positive employee relations
• Safety - #1 Performance in company including 70% reduction in time from accident reporting to
resolution
• Brand Management/Employee Engagement for 2000 – 10,000+ employees, increased Gallup employee
relations results from 1495th place to 3rd
• Labor Relations project team member for appropriate solutions - Western Division
• Return on Investment (ROI) project experience to determine measurable results
• Directed payroll management, staffing, recruitment, turnover and training for 15 -20 locations, totaling
60, 000+ hours – while maintaining proper position placements, overtime usage and turnover rate
reduction of 10% - 25%
• Maintained Talent Management Process,Succession Planning and 360 Degree Review Process
• Assessor on senior management for advancement- Entry Level to Executive
District Human Resource Manager 1989/1998
Hechinger Company, Landover, MD Fortune 500 Company w/$2B Sales w/ 50,000+ employees
Supervised 20 direct reports HR Managers and 400+ Managers indirectly dedicated to employee
relations, payroll, benefits, and safety issues and human resources responsibilities for 6,000 + employees.
Directed and monitored DOT, Workers’ Comp., General Liability, HAZMAT and HRIS database. Other
areas of responsibility included dealing with multi-state laws and investigation and preparation of written
reports of complaints of various employee issues, 40% travel position.
Key Accomplishments:
• Streamlined efficiency by providing input toward improving human resources processes
• Participated in company magazine publication
• Orchestrated presentations for management and various special interest groups regarding the
advancement, implementation and impact of newly integrated systems and policies
• Developed and applied company policies on newly installed computer systems
• Editor for organizational training manuals
• Systems trainer for 20,000 + employees
• Maintained productivity levels by reducing anxiety during reorganizations and reductions
• Created & implemented training programs in human resources and leadership
• Organizational trainer for senior managers in leadership development

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Jacqueline Lang CV

  • 1. Jacqueline B. Lang drjacquelinelang@gmail.com (Cell) 503-730-5141 Business: jblangconsulting.com Education PhD Organization & Management, specialization Business Capella University, Minneapolis, MN Masters of Public Administration, specialization Healthcare Management Keller School of Management, Oklahoma City, OK Masters of Business, specialization Human Resources Management Baker College, Flint, MI Master’s in Education, concentration Higher Education Leadership Currently Attending Keller School of Management, Oklahoma City, OK Bachelor of Arts,Communication Oakland University, Rochester,MI Academic Experience Chair & Associate Professor,DeVry University, Oklahoma City, OK April 2013 - Current Adjunct On-line Faculty, Rasmussen College Feb. 2012 – April 2013 Undergraduate Business Dept. Adjunct On-line Faculty, Columbia Southern University Sep. 2011 – April 2013 Graduate & Undergraduate Business Dept. Adjunct On-line Faculty, Colorado Institute of Technology Sep. 2011 – April 2013 Graduate & Undergraduate Business Dept. Adjunct Faculty, Chemeketa Community College, McMinnville, OR Sep. 2011 – April 2013 Business & Technology Dept. and Business Dept. Adjunct Faculty, University of Phoenix, Portland, OR Nov. 2010 - April 2013 Graduate & Undergraduate Business Dept. Adjunct Faculty, Clackamas Community College, Clackamas, OR Spring 2006 Business Dept. Academic Service Faculty Trainer, DeVry University & Keller Graduate School of Management 2014 - Current Undergrad and Grad Blended Classroom SME - Course Developer; Rasmussen College 2012 B481Team Leadership & MAN433Compensation Governor’s Task force for Development 2009 of Oregon High School Apprentice Program
  • 2. DACUM panel for Math & Retail curriculum 1992 College of Southern Maryland, LaPlata,MD Professional Memberships Academy of Management Women’s MBA Association Women Impacting Public Policy (WIPP) Society for Human Resource Management Daughters of the American Revolution Soroptimist International eWomen Network,Business Development Activities Attended Continuing Educational Program, DeVry University Online, Online Learning/Faculty Training Blended Learning Blended/Onsite Introduction to Teaching and Learning - BL Champions (July 2014) Continuing Educational Program, New Faculty Training On-Line Training, DeVry University Multi- Modality Training (March-2014) Continuing Educational Program, “Oil & Gas Accounting,” Oklahoma Society of CPA’s. (January 16, 2014) Teaching Experience BUSN-115-21248 Intro to Business & Technology BT/116 Office Procedures BT/186 Intro. to Records Management Personal/Professional Development CA/118B1 Excel Basics 1 CA/118B2 Excel Basics 2 CA/118A Microsoft Windows Basics CA/118D Internet for Office Environment CA/118E Outlook Basics CA/121 Keyboarding CA/122 Keyboard Skill building COLL-148-65276 Critical Thinking & Prob-Solvng CA/201D Microsoft Word Processing BA/203 Organizational Behavior BA/204 Diversity in the Workplace BA/224Human Resource Management BUSN-258-18827 Customer Relations B/268Compensation and Benefits Management SCI-228-18302 Nutri, Health & Wellness w/Lab MGMT-303-68723 Principles of Management ETH/316Ethics and Social Responsibility
  • 3. BUSN-319-19867 Marketing HRMT/325Compensation and Benefits CARD-405-70344 Career Development MGMT-410-20606 Human Resource Management BUSN-412-21251 Business Policy MGT/431 Human Resource Management B433/MAN4320 Human Resource Recruitment and Selection B/481Leadership and Teams MGMT-520-70228 Lgl, Poli, Ethcl Dimns of Busn MGT/521Management ECON-545-61531 Business Economics HRM-587-17340 Managing Organizational Change HRM-590-71410 Human Resource Management MGMT-591-70393 Leadership & Org Behavior HRM-592-19874 Training and Development HRM-600-21472 Human Resources Planning MGMT-600-71124 Business Planning Seminar HRMT645Operational Human Resource Management Corporate Training Courses (non-credit) Leadership & Management: Leadership Training Business Ethics Human Resources Management Conflict Management Management Assessment Management: Human Capital Change Management Succession Planning Business Systems Training: Kronos -Payroll PeopleSoft Point-Of-Sale Effective Business Training: Microsoft Systems Safety & Hazard Material Training OSHA Training Effective Communication Budget Analysis Payroll Training Employee Engagement Customer Service Business Professionalism Inventory Management Career Development Office Administration Published Intellectual Contributions Sibal-Lang, Jacqueline. (2011). A Study of Women, Career Advancement,and Mentoring in Lumber Related Industries. Dissertation.
  • 4. Presentation Given Lang, J. (Presenter),‘Matrix of Leadership’, Concurrent Session, Oklahoma Human Resources State Conference and Expo. (April, 2015) Lang, J. (Presenter), ‘Life’s Journey’, Monthly Meeting, McMinnville Soroptimist Club. (2012) Lang, J. (Presenter), ‘Success For Women’, Women At The Well. (2012) Lang, J. (Presenter), ‘Mentoring’, Conference Keynote Speaker, McMinnville Soroptimist Club. (2012) Media Contributions Academic Journal Reviewer DeVry University Journal of Scholarly Research (2014) Academic Reviewer, Conference Paper Association for Education in Journalism and Mass Communication (AEJMC),(2012) The Academy of Management Journal (AMJ), (2012) Magazine Women's Voices Magazine. Monthly Economy Contributor (2013 – Current) http://www.womensvoicesmagazine.com/economy-section/power-leadership-economics- politics/#.VN40J-bF-5I Books Author; #Reality for Women, damn it… (June, 2015). Amazon co-authored chapter; Stepping Stones To Success (2014). Amazon co-authored chapter; Baby Boomers, Secrets For Life After 50 (2013). Amazon co-authored chapter; ‘The Power of a Woman’ (2011). Amazon co-authored chapter; ‘Breaking the Glass Ceiling Without a Hammer: Career Strategies for Women’ (2011). Amazon Radio Sunrise with Craig Fronek, (2013 & 2014) Main Street Out Loud, (2012, 2013 & 2014) A Voice For Freedom, (2011)
  • 5. White papers Oil and Natural Gas Career Opportunities for Women (2014) http://jblangconsulting.com/q-a/about-dr-lang Women Leading Other Women to Success (2012) http://jblangconsulting.com/q-a/about-dr-lang On-line Platform Experience Blackboard Angle w/WIMBA Customized Platform (UOP) MUSE w/Adobe Engage w/WIMBA elearning Military Experience United States Army Reserves 8 Years MOS: 76V (Supply Specialist) & Additional training 52E (Prime Power Specialist) Professional Overview: I’m dedicated professional with 20 years of experience in a variety of industries that include manufacturing, service industries, military and education. Experiences that include being part of teams that have led small groups to thousands of employees and teams that also maintained millions to billions in sales and millions in payroll, while understanding the importance of individual’s development in the workforce and life. Professional Experience - Areas of Specialty, 20 years Multibillion budgets Leadership of 10 – 12,000 employees Legal, political & ethical business dimensions Organizational development HR strategy, objectives, policies, programs Multi-unit management Operations management Employee and management training Succession planning Leadership assessments Executive coaching Diversity programs Employee relations programs Policy assessment Talent Management & Knowledge Management Career coaching & development MBTI experience Dr. Jacqueline Lang, JB Lang Consulting 2009/Current Business Consultant • Technology Software Trainer: Microsoft 2010, Excel – PowerPoint – Word – Outlook • Course Developer, Leadership & Compensation • International-Co Author; Leadership & Business Issues • Speaker; Variety of topics • U.S. Congressional Campaign Manager (Dec. 2009/Nov. 2012) Fred Thompson For Congress Campaign, 5th Congressional District, OR. Responsibilities included the daily operations of campaign issues and daily direct contact with candidate and other public officials. Direction of a volunteer staff in multiple locations throughout the state. Other responsibilities included public relations, speaking engagements and media relations. Key Accomplishments: • Manages overall project and concentrates on platform issues • Implemented overall and division specific strategic plans, and monitor progress of all operations against plan targets • Produced weekly reports demonstrating effectiveness of all campaign activities and provided research
  • 6. and management reports as needed. • Manages all campaign-related operations within the general campaign function, ensuring the achievement of organizational campaign goals, smooth operations, and exceptional relationships with community constituents • Manages all campaign elements of all related events and programs including donor cards, solicitor recruitment, and volunteer training to ensure event goals are met. • Assists with budget preparation and monitoring for all campaign-related activities, ensuring appropriate tracking and financial efficiencies NW Regional Human Resource Manager 2008/2009 Hampton Affiliates, Portland, OR Privately Owned Multimillion dollar International Manufacturing Company w/2000 employees Supervised HR & Safety department that included 10/12 direct reports dedicated to employee relations, payroll, benefits, safety issues and human resources responsibilities for 1000 + employees, 50% travel position. Directed and monitored DOT,Workers’ Comp., General Liability, HAZMAT and HRIS database. Other areas of responsibility included dealing with multi-state laws and investigate and preparation of written reports of complaints of various employee issues. Key Accomplishments: • Created environment for cultural change • Budget administration for HR department • Developed & implemented HR policy & procedures and safety policy & procedures • Developed & implemented leadership and teambuilding programs • Developed & implemented new hiring, interviewing process and pay for performance • Directed right-sizing during downturn for organization that had never experienced a reduction in force • Developed union avoidance strategy, included succession planning and communication plan. Area HR Manager 2003/2008 Lowe’s Company, Portland, OR a Fortune 50 Company w/$36B Sales w/180,000+ employees Supervised 30 direct – 34 in-direct HR Managers and 600+ Managers indirectly. Dedicated to employee relations, payroll, benefits, and safety issues and human resources responsibilities for 12,000 + employees, 80% travel position. Directed and monitored DOT, Workers’ Comp., General Liability, HAZMAT and HRIS database. Others areas of responsibility included dealing with multi-state laws and investigate and preparation of written reports of complaints of various employee issues. Key Accomplishments: • Created environment for cultural change • Budget administration: training, travel, payroll, staffing, recruitment • Strategic Partner w/Regional and District management to maintain positive employee relations • Safety - #1 Performance in company including 70% reduction in time from accident reporting to resolution • Brand Management/Employee Engagement for 2000 – 10,000+ employees, increased Gallup employee relations results from 1495th place to 3rd • Labor Relations project team member for appropriate solutions - Western Division • Return on Investment (ROI) project experience to determine measurable results • Directed payroll management, staffing, recruitment, turnover and training for 15 -20 locations, totaling 60, 000+ hours – while maintaining proper position placements, overtime usage and turnover rate reduction of 10% - 25% • Maintained Talent Management Process,Succession Planning and 360 Degree Review Process • Assessor on senior management for advancement- Entry Level to Executive District Human Resource Manager 1989/1998 Hechinger Company, Landover, MD Fortune 500 Company w/$2B Sales w/ 50,000+ employees
  • 7. Supervised 20 direct reports HR Managers and 400+ Managers indirectly dedicated to employee relations, payroll, benefits, and safety issues and human resources responsibilities for 6,000 + employees. Directed and monitored DOT, Workers’ Comp., General Liability, HAZMAT and HRIS database. Other areas of responsibility included dealing with multi-state laws and investigation and preparation of written reports of complaints of various employee issues, 40% travel position. Key Accomplishments: • Streamlined efficiency by providing input toward improving human resources processes • Participated in company magazine publication • Orchestrated presentations for management and various special interest groups regarding the advancement, implementation and impact of newly integrated systems and policies • Developed and applied company policies on newly installed computer systems • Editor for organizational training manuals • Systems trainer for 20,000 + employees • Maintained productivity levels by reducing anxiety during reorganizations and reductions • Created & implemented training programs in human resources and leadership • Organizational trainer for senior managers in leadership development