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Understanding
Listening Skills
Listening skills are essential for effective communication. In this presentation,
we will explore the process of listening, the difference between listening and
hearing, and the various types of listening. Let's dive in!
by Dr Aareena Nazneen
Process of Listening
Sensing
Using our senses to receive auditory information.
Recognising
Identifying the sounds and patterns we hear.
Interpreting
Assigning meaning to the information we receive.
Evaluating
Assessing the value and credibility of the
information.
Responding
Reacting and providing feedback based on
the information.
Remembering
Storing and recalling the information for
future use.
Listening vs Hearing
Concept of Listening
Listening is a skill that involves active
engagement, understanding both spoken and
unspoken conversations. It requires attention,
coordination between the ear and brain, and
regular practice to improve.
Concept of Hearing
Hearing encompasses the sounds present in
the environment, which may passively impact
our memory. It can create distractions and
hinder focused listening.
Poor Listening vs Effective Listening
1 Poor Listening
Dry and uninterested subjects, distracted
thinking, complex materials, unfocused
concentration, fear of lack of knowledge,
and critical listening can hinder effective
listening.
2 Features of Effective Listening
Concentrated listening, focusing on
evidence and facts, understanding the
tone and voice, overcoming distractions,
consistent listening, avoiding critical
listening, taking notes, capturing ideas,
paying attention to body language, and
patiently listening and responding.
Types of Listening
Content Listening
Listening to understand
the information being
communicated.
Empathetic
Listening
Listening with empathy
and understanding in
therapeutic or relational
contexts.
Appreciative
Listening
Listening to enjoy and
appreciate the content
being presented.
Analytical Listening
Listening to analyze and critically evaluate
the information being conveyed.
'You' Viewpoint
Listening to understand the perspective and
experiences of others.
Intensive Listening vs Extensive Listening
Intensive Listening
Intensive listening involves focusing on a small
amount of information multiple times,
enhancing grammar and sentence structure
skills. It is also known as repeated listening.
Extensive Listening
Extensive listening requires a longer duration to
understand and allows exposure to a variety of
voices and topics. It is often used for language
learning or broadening knowledge.
Active Listening
1 Looking directly into the
speaker's eyes
Establishing visual connection and
showing attentiveness.
2 Making a summary of the
information
Summarizing the content to reinforce
understanding.
3 Maintaining the link between
prior knowledge and current
information
Connecting new information with existing
knowledge to deepen comprehension.
4 Asking questions for clarity
and understanding
Seeking clarification to better grasp the
content being shared.
Listening and Note-taking
1 Relate previous
ideas with
current
information
Establishing
connections between
prior knowledge and
the new information
presented.
2 Focus on what is
said, not how it
is said
Prioritizing the content
and meaning over
delivery style.
3 Note only
keywords to
remember
information
Selecting and jotting
down essential
keywords for easy
recall.
4 Focus on vocal,
postural, and
visual clues
Observing non-verbal
cues to enhance
understanding.
5 Quickly revise
the lesson after
the lecture
Reviewing the notes
promptly to reinforce
learning.
6 Ask the speaker
to clarify
obscure
information
Seeking additional
explanations to grasp
complex concepts.
7 Mark the notes with symbols to highlight important facts
Using visual cues to emphasize key points in the notes.
Barriers to Effective Listening
1. Forged Listening
2. Premature evaluation of the subject matter and speaker
3. Hard Listening
4. Poor interpersonal relations
5. Over excitement
6. Different language variety and accent
7. Distraction
8. Evading difficult information
9. Non-attentive state of mind
10. Different levels of perception

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Understanding-Listening-Skills.pptx

  • 1. Understanding Listening Skills Listening skills are essential for effective communication. In this presentation, we will explore the process of listening, the difference between listening and hearing, and the various types of listening. Let's dive in! by Dr Aareena Nazneen
  • 2. Process of Listening Sensing Using our senses to receive auditory information. Recognising Identifying the sounds and patterns we hear. Interpreting Assigning meaning to the information we receive. Evaluating Assessing the value and credibility of the information. Responding Reacting and providing feedback based on the information. Remembering Storing and recalling the information for future use.
  • 3. Listening vs Hearing Concept of Listening Listening is a skill that involves active engagement, understanding both spoken and unspoken conversations. It requires attention, coordination between the ear and brain, and regular practice to improve. Concept of Hearing Hearing encompasses the sounds present in the environment, which may passively impact our memory. It can create distractions and hinder focused listening.
  • 4. Poor Listening vs Effective Listening 1 Poor Listening Dry and uninterested subjects, distracted thinking, complex materials, unfocused concentration, fear of lack of knowledge, and critical listening can hinder effective listening. 2 Features of Effective Listening Concentrated listening, focusing on evidence and facts, understanding the tone and voice, overcoming distractions, consistent listening, avoiding critical listening, taking notes, capturing ideas, paying attention to body language, and patiently listening and responding.
  • 5. Types of Listening Content Listening Listening to understand the information being communicated. Empathetic Listening Listening with empathy and understanding in therapeutic or relational contexts. Appreciative Listening Listening to enjoy and appreciate the content being presented. Analytical Listening Listening to analyze and critically evaluate the information being conveyed. 'You' Viewpoint Listening to understand the perspective and experiences of others.
  • 6. Intensive Listening vs Extensive Listening Intensive Listening Intensive listening involves focusing on a small amount of information multiple times, enhancing grammar and sentence structure skills. It is also known as repeated listening. Extensive Listening Extensive listening requires a longer duration to understand and allows exposure to a variety of voices and topics. It is often used for language learning or broadening knowledge.
  • 7. Active Listening 1 Looking directly into the speaker's eyes Establishing visual connection and showing attentiveness. 2 Making a summary of the information Summarizing the content to reinforce understanding. 3 Maintaining the link between prior knowledge and current information Connecting new information with existing knowledge to deepen comprehension. 4 Asking questions for clarity and understanding Seeking clarification to better grasp the content being shared.
  • 8. Listening and Note-taking 1 Relate previous ideas with current information Establishing connections between prior knowledge and the new information presented. 2 Focus on what is said, not how it is said Prioritizing the content and meaning over delivery style. 3 Note only keywords to remember information Selecting and jotting down essential keywords for easy recall. 4 Focus on vocal, postural, and visual clues Observing non-verbal cues to enhance understanding. 5 Quickly revise the lesson after the lecture Reviewing the notes promptly to reinforce learning. 6 Ask the speaker to clarify obscure information Seeking additional explanations to grasp complex concepts. 7 Mark the notes with symbols to highlight important facts Using visual cues to emphasize key points in the notes.
  • 9. Barriers to Effective Listening 1. Forged Listening 2. Premature evaluation of the subject matter and speaker 3. Hard Listening 4. Poor interpersonal relations 5. Over excitement 6. Different language variety and accent 7. Distraction 8. Evading difficult information 9. Non-attentive state of mind 10. Different levels of perception