Dott Cornwall's take on big society. How can we get citizens involved in developing their own solutions using design and innovation techniques?

1. Big Society
g y
By Design
Dott Cornwall

2. “We need the culture of
We eed e cu u e o
public policy-making to have
p p y g
innovation at its heart. That’s
the way to get the best results.
y g
And that’s the way to get
y g
value for taxpayers’ money..”
David Cameron, April

4. How can we harness
the creativity and
ingenuity
ingen it of all the
people?
l ?

5. “Don’t hold back. Be innovative,,
be radical, challenge the way
things are done.”
David Cameron, 24 June 2010

6. This ll
Thi call resulted in...
lt d i
...new ideas from frontline workers
in the UK in two weeks
(Public Sector Spending Challenge, 7th July 2010)

7. This ll
Thi call resulted in...
lt d i
... ideas from the public
(Public Sector Spending Challenge, 7th July 2010)

8. “piloting an online “a more common
auction site sense approach to
pp
for
f surplus and
l d Criminal Record
second hand Bureau checks”
Government
equipment”
“replacing the
plastic National
l ti N ti l
Insurance
number card
with a letter”

9. The Cabinet Office The change to CRB
and the MOD will checks for junior doctors
j
launch a pilot project
l h il j will save up to £1million
this autumn that will a year for the NHS
develop the existing
MOD eDisposals
service
a letter will be sent
instead of
i d f
replacement cards,
saving £100 000 in
£100,000
2010/11

11. “We want to give citizens,
We wa o g ve c e s,
communities and local
g
government the power and
p
information they need to
y
come together, solve the
g
problems they face and build
the Britain they want.”
Building the Big Society, May 2010

12. Is big society Iris Hynd from Fowey
who took over her local bus stop?

13. Q: From the sandbag to the wheelie bin...
Where do we draw the line? What services should we expect
local government to provide?
A: Neither are provided as a standard.

14. Design for
g

15. local ingenuity
Design with
g

16. = Big change
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17. How?

18. fiscal
capital
it l Top down:
Capability based
Innovation specialists
Best of both worlds:
Capacity building
Increased resilience
Centralised Potential to scale
Innovation:
professionals Bottom up:p
localised innovation
designing new Requires platforms for
solutions for Collaborative diffusion
people Innovation:
co-design and
development of
User
new solutions
Innovation:
with people
New grass roots
Professional
solutions
realm developed
by people
Public realm
social capital

19. bold and visionary community
centred projects
t d j t

20. using collaborative design
methods and techniques
th d dt h i

21. that are informed by, and feed into
national policies
ti l li i

22. delivering against
local priorities

23. where communities work with
professional designers
f i ld i
“All in all I and the residents I have
spoken to, found it to be a very
pos e, e po e g e pe e ce
positive, empowering experience”
Claire Arymar – Neighbourhood Manager

24. following a creative,
g
collaborative design process

25. asking questions...in new ways

26. developing and delivering
innovative solutions
i ti l ti

27. that tackle the burning issues
that define
th t d fi our ti
times

28. involving people throughout the
creative process
ti

29. and increase our social capital and
capacity for change
it f h

30. by coming up with solutions that
deliver more for less
d li f l

31. 10 projects
+ capacity building
+ skills
kill