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Hardware:
 Computers: Dell Optiplex, HP EliteDesk, Lenovo ThinkCentre
 Dental Equipment: Digital x-ray machines (e.g. Carestream CS 9300, Planmeca
ProMax 3D Mid, Sirona Orthophos XG 3D), Wall-mounted monitors (e.g. Dell
UltraSharp, HP EliteDisplay, Lenovo ThinkVision), CCTV surveillance cameras (e.g. Axis
Communications, Bosch Security Systems, Hanwha Techwin America), 3D imaging
technology (e.g. i-CAT FLX, NewTom 5G, Orthophos XG 3D)
 Network infrastructure: Routers (e.g. Cisco), Switches (e.g. Juniper), Firewalls (e.g.
Fortinet), Servers (e.g. Dell PowerEdge, HP ProLiant, Lenovo ThinkServer)
 Additional Hardware: Wireless Access Point (WAP) (e.g. Ruckus, Aruba, Meraki),
Network bridge or switch (e.g. Netgear, Ubiquiti, HPE), Point of Sale (POS) system
(e.g. Square, Shopify, Clover), Contactless card machine (e.g. Verifone, Ingenico, Pax)
Software:
 Dental practice management: Denticon, Open Dental, Eaglesoft, Dental4Windows
 Dental imaging: Ortho Insight 3D, Planmeca Romexis, Apteryx XrayVision DC,
DICOM
 Dental CAD/CAM: Exocad DentalCAD, 3M True Definition Scanner, Dental System,
CEREC
 Patient management: Denti.io, Cloud9, Carestream Dental, Dental4Windows
 Online appointment and scheduling: Practice Web, DentistFlow, Dental
appointment scheduling software
 Financial management: Denticon, Open Dental, Eaglesoft, DentalWriter
 Operating Systems for businesses: Windows Server, Linux
 Antivirus for organization: Symantec Endpoint Protection, ESET Endpoint Security,
Trend Micro Office Scan, Kaspersky Endpoint Security
 Network management: SolarWinds Network Performance Monitor, ManageEngine
OpManager, Paessler PRTG Network Monitor, Nagios
 Data Backup and Recovery: Acronis Backup, Veeam Backup & Replication,
Carbonite, EaseUS Todo Backup
 Inventory Management: TradeGeko, Fishbowl Inventory, DEAR Inventory,
Brightpearl
Data and information:
 Patient information will be stored in an electronic health record system, which
is accessible by authorized staff members through a secure login.
 Staff information will be stored in a database and can be accessed by
authorized staff members through a secure login.
 Inventory information will be stored in a database and can be accessed by
authorized staff members through a secure login
Relevant IT legislation:
 HIPAA (Health Insurance Portability and Accountability Act)
 HITECH (Health Information Technology for Economic and Clinical Health Act)
 PIPEDA (Personal Information Protection and Electronic Documents Act)
 GDPR (General Data Protection Regulation)
It is important to note that these are general requirements, and the specific needs of
your dental practice may vary. It is recommended to consult with an IT professional
and dental equipment supplier such as A-dec, Midmark, Sirona, Carestream Dental,
etc. for a more detailed and accurate list of items, availability, and pricing. It's also
important to have a professional set-up and maintain the network infrastructure,
server, and software to ensure the security, availability, and compliance of the data.

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IT Service Delivery.docx

  • 1. Hardware:  Computers: Dell Optiplex, HP EliteDesk, Lenovo ThinkCentre  Dental Equipment: Digital x-ray machines (e.g. Carestream CS 9300, Planmeca ProMax 3D Mid, Sirona Orthophos XG 3D), Wall-mounted monitors (e.g. Dell UltraSharp, HP EliteDisplay, Lenovo ThinkVision), CCTV surveillance cameras (e.g. Axis Communications, Bosch Security Systems, Hanwha Techwin America), 3D imaging technology (e.g. i-CAT FLX, NewTom 5G, Orthophos XG 3D)  Network infrastructure: Routers (e.g. Cisco), Switches (e.g. Juniper), Firewalls (e.g. Fortinet), Servers (e.g. Dell PowerEdge, HP ProLiant, Lenovo ThinkServer)  Additional Hardware: Wireless Access Point (WAP) (e.g. Ruckus, Aruba, Meraki), Network bridge or switch (e.g. Netgear, Ubiquiti, HPE), Point of Sale (POS) system (e.g. Square, Shopify, Clover), Contactless card machine (e.g. Verifone, Ingenico, Pax) Software:  Dental practice management: Denticon, Open Dental, Eaglesoft, Dental4Windows  Dental imaging: Ortho Insight 3D, Planmeca Romexis, Apteryx XrayVision DC, DICOM  Dental CAD/CAM: Exocad DentalCAD, 3M True Definition Scanner, Dental System, CEREC  Patient management: Denti.io, Cloud9, Carestream Dental, Dental4Windows  Online appointment and scheduling: Practice Web, DentistFlow, Dental appointment scheduling software  Financial management: Denticon, Open Dental, Eaglesoft, DentalWriter  Operating Systems for businesses: Windows Server, Linux  Antivirus for organization: Symantec Endpoint Protection, ESET Endpoint Security, Trend Micro Office Scan, Kaspersky Endpoint Security  Network management: SolarWinds Network Performance Monitor, ManageEngine OpManager, Paessler PRTG Network Monitor, Nagios  Data Backup and Recovery: Acronis Backup, Veeam Backup & Replication, Carbonite, EaseUS Todo Backup  Inventory Management: TradeGeko, Fishbowl Inventory, DEAR Inventory, Brightpearl Data and information:  Patient information will be stored in an electronic health record system, which is accessible by authorized staff members through a secure login.  Staff information will be stored in a database and can be accessed by authorized staff members through a secure login.  Inventory information will be stored in a database and can be accessed by authorized staff members through a secure login Relevant IT legislation:
  • 2.  HIPAA (Health Insurance Portability and Accountability Act)  HITECH (Health Information Technology for Economic and Clinical Health Act)  PIPEDA (Personal Information Protection and Electronic Documents Act)  GDPR (General Data Protection Regulation) It is important to note that these are general requirements, and the specific needs of your dental practice may vary. It is recommended to consult with an IT professional and dental equipment supplier such as A-dec, Midmark, Sirona, Carestream Dental, etc. for a more detailed and accurate list of items, availability, and pricing. It's also important to have a professional set-up and maintain the network infrastructure, server, and software to ensure the security, availability, and compliance of the data.