1. DOREEN M FLEENER
3066 15th avenue
Wisconsin Dells, Wisconsin 53965
(608) 432-6975 or (608) 432-6975
doreenfleener@yahoo.com
PROFESSIONAL SUMMARY
Retail Sales, Cashier
SKILLS
Customer service, cash handling, telephone sales, stocking of inventory, inventory
control
WORK EXPERIENCE
4/2011
to
11/2016
Arrowhead Resort and Campground
Wisconsin Dells, Wisconsin
Sales Clerk
• Answer questions regarding the store and its merchandise.
• Bag or package purchases, and wrap gifts.
• Clean shelves, counters, and tables.
• Compute sales prices, total purchases and receive and process cash or
credit payment.
• Demonstrate use or operation of merchandise.
• Describe merchandise and explain use, operation, and care of
merchandise to customers.
• Exchange merchandise for customers and accept returns.
• Greet customers and ascertain what each customer wants or needs.
• Help customers try on or fit merchandise.
• Inventory stock and requisition new stock.
• Maintain knowledge of current sales and promotions, policies regarding
payment and exchanges, and security practices.
• Maintain records related to sales.
• Open and close cash registers, performing tasks such as counting money,
separating charge slips, coupons, and vouchers, balancing cash drawers,
and making deposits.
• Place special orders or call other stores to find desired items.
• Prepare merchandise for purchase or rental.
• Recommend, select, and help locate or obtain merchandise based on
customer needs and desires.
• Rent merchandise to customers.
• Ticket, arrange and display merchandise to promote sales.
• Watch for and recognize security risks and thefts, and know how to

2. prevent or handle these situations.
4/2000
to
3/2011
Kalahari Resort and Waterpark
Wisconsin Dells, Wisconsin
retail sales clerk
• Answer questions regarding the store and its merchandise.
• Bag or package purchases, and wrap gifts.
• Clean shelves, counters, and tables.
• Compute sales prices, total purchases and receive and process cash or
credit payment.
• Demonstrate use or operation of merchandise.
• Describe merchandise and explain use, operation, and care of
merchandise to customers.
• Exchange merchandise for customers and accept returns.
• Greet customers and ascertain what each customer wants or needs.
• Help customers try on or fit merchandise.
• Inventory stock and requisition new stock.
• Maintain knowledge of current sales and promotions, policies regarding
payment and exchanges, and security practices.
• Maintain records related to sales.
• Open and close cash registers, performing tasks such as counting money,
separating charge slips, coupons, and vouchers, balancing cash drawers,
and making deposits.
• Place special orders or call other stores to find desired items.
• Prepare merchandise for purchase or rental.
• Prepare sales slips or sales contracts.
• Recommend, select, and help locate or obtain merchandise based on
customer needs and desires.
• Ticket, arrange and display merchandise to promote sales.
• Watch for and recognize security risks and thefts, and know how to
prevent or handle these situations.