Dista Service Brochure.pdf

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Improve FTFR with intelligent job assignment and easy access to right tools. Reduce downtime and boost service technician productivity.Enhance customer experience with seamless service agility.

Software

Dista Service
Eﬀectively Manage your Field
Force to Enhance Productivity and
Customer Satisfaction
99%
73%
43%
SLA
Adherence
First-time
Fix Rate
Increase in
Jobs Per Day
Operations
Dashboard
Contract
Management
Auto
Calculate
Capacity
Contextual
Nudges
Virtual Chat Surge
Pricing
Knowledge
Articles
Customer
Feedback
Customer
Mapping
Route
Optimization
Inventory
Management
Boost TAT
and FTFR
Contractor
Management
OTP-based
Handshakes
Leave
Management
Skillset
Management
Conﬁgurable
Business
Rules
Real-time
Visualizations
Field
Technician
Tracking
Mobile
Oﬃce
Dispatcher
Console
Conﬁgurable
Workﬂows
Inventory
Tracking
Auto
Calculate
Capacity
Expense
Management
Auto
Scheduling
Self help
Customer
Portal
Report Drill
Downs
Tasks
Tracking
Service Area
Mapping
SLA
Management

Key Features Dista Diﬀerentiators
Auto Calculate Capacity ★
Dynamic Appointment Pricing ★
Auto Scheduling ★
Appointment Overbooking Engine ★
Work Order Type
Self Help Customer Portal ★
Optimal Resource Planning ★
Surge Pricing
Real-time Visualizations ★
Dispatcher Console ★
Tasks Tracking
Operations Dashboard ★
Report Drill Downs ★
Custom Reports ★
Contextual Nudges
Contractor Management
Conﬁgurable Workﬂows ★
Conﬁgurable Business Rules ★
Custom Conﬁguration ★
Route Optimization
Field Technician Tracking
Mobile Oﬃce ★
Gamiﬁcation and Leaderboard
Leaves Management
Expenses Management
Skillset Management
Customer Mapping
Service Area Mapping ★
Customer Feedback
OTP-based Handshakes
Virtual Chat
Knowledge Articles
Inventory Management
Inventory Tracking ★
Role-based Access ★
Contract and SLA Management

contact@dista.ai
www.dista.ai
More Products from Dista
Dista SALES Dista INSIGHT
Dista DELIVER
Dista USA
16192 Coastal Highway,
Lewes, Delaware 19958,
USA
Dista USA
103 Carnegie Center
Dr Suite 300,
Oﬃce Number: 303
Princeton, NJ 08540
📞 +1 732-391-7816
📞 +1 747-227-5342
Dista India
📞 +91-9820726289
601, Global Port, Sr. No. 45-1,
Oﬀ Mumbai Bangalore
Highway, Baner, Pune,
Maharashtra – 411045

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Dista Service Brochure.pdf

1. Dista Service Effectively Manage your Field Force to Enhance Productivity and Customer Satisfaction 99% 73% 43% SLA Adherence First-time Fix Rate Increase in Jobs Per Day Operations Dashboard Contract Management Auto Calculate Capacity Contextual Nudges Virtual Chat Surge Pricing Knowledge Articles Customer Feedback Customer Mapping Route Optimization Inventory Management Boost TAT and FTFR Contractor Management OTP-based Handshakes Leave Management Skillset Management Configurable Business Rules Real-time Visualizations Field Technician Tracking Mobile Office Dispatcher Console Configurable Workflows Inventory Tracking Auto Calculate Capacity Expense Management Auto Scheduling Self help Customer Portal Report Drill Downs Tasks Tracking Service Area Mapping SLA Management

2. Key Features Dista Differentiators Auto Calculate Capacity ★ Dynamic Appointment Pricing ★ Auto Scheduling ★ Appointment Overbooking Engine ★ Work Order Type Self Help Customer Portal ★ Optimal Resource Planning ★ Surge Pricing Real-time Visualizations ★ Dispatcher Console ★ Tasks Tracking Operations Dashboard ★ Report Drill Downs ★ Custom Reports ★ Contextual Nudges Contractor Management Configurable Workflows ★ Configurable Business Rules ★ Custom Configuration ★ Route Optimization Field Technician Tracking Mobile Office ★ Gamification and Leaderboard Leaves Management Expenses Management Skillset Management Customer Mapping Service Area Mapping ★ Customer Feedback OTP-based Handshakes Virtual Chat Knowledge Articles Inventory Management Inventory Tracking ★ Role-based Access ★ Contract and SLA Management

3. contact@dista.ai www.dista.ai More Products from Dista Dista SALES Dista INSIGHT Dista DELIVER Dista USA 16192 Coastal Highway, Lewes, Delaware 19958, USA Dista USA 103 Carnegie Center Dr Suite 300, Oﬃce Number: 303 Princeton, NJ 08540 📞 +1 732-391-7816 📞 +1 747-227-5342 Dista India 📞 +91-9820726289 601, Global Port, Sr. No. 45-1, Oﬀ Mumbai Bangalore Highway, Baner, Pune, Maharashtra – 411045

Dista Service Brochure.pdf

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