More Related Content More from DImension Data (20) Best practice guide: How to use technology to grow your skills pool and shrink your carbon footprint2. Copyright © 2015 Dimension Data
Ask any savvy manager about
some of the greatest business challenges today, and finding and
retaining talent will often top the list.
Building a solid workforce can be difficult for a variety of reasons.
The talent pool is scattered across the globe. Employees or potential
employees now bring their own list of job requirements to a company,
such as wanting the company to be sustainable as a means for
assuring the longevity of their future position, as well as to be socially
and environmentally conscious to keep them proud of where they work.
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The challenges don’t end when you’ve found the
resources: you’ll need to convince him or her to join
your organisation and develop and grow with it.
Finders
keepers
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The days of expensive ISDN lines to access the
corporate database and complicated call
redirection to forward work calls are gone. In the
past, employees could work from home only a
day or two a week without losing productivity.
Today, entire teams can be home-based or
dispersed among various geographic locations
with no reduction in efficiency.
From
telecommuting
to teleworking
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A teleworkforce is not merely a group of
employees who work from home.
Collaboration tools can also help make your
existing ‘road warriors’ – such as sales teams
and engineers – more efficient.
The benefits
of creating a
teleworkforce
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Businesses require seamless interaction
between employees in order to run their
operations as smoothly as possible. To truly
create a mobile workforce, you need to have
tools in place to replace meetings.
Meetings
made simple
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Historically, ad hoc one-on-one meetings
entailed picking up the phone or walking
into someone’s office. Today, presence
functionality allows you to see if a person
is available, to send an instant message
(IM) and ask a quick question, or to
escalate to a phone or video conversation,
regardless of location.
Then
and now
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The right systems and tools available
today aren’t difficult to deploy. However,
ensuring these tools work together to
empower a remote workforce and reduce
cost and carbon footprint is imperative.
The tools
of the trade
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Remote phone proxy allows a phone to
connect to the corporate IP-enabled
private branch exchange (PBX) over the
Internet. A user takes the phone home,
plugs it into a router, and it authenticates
to the proxy, giving it access to the internal
network where the PBX is located.
Remote
phone proxy
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Instant messaging has evolved
significantly since its inception. Security,
presence, integration with corporate
directories, voice, video, and desktop
sharing are examples of features available
on today’s instant messaging platforms.
Instant messaging
and presence
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Virtual desktop is not a new concept; it
has gone beyond the traditional thin client
or ‘green screens’.
Virtual
desktop
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Web conferencing software is the most
productivity-enhancing system for the
remote user. It allows users to conduct
meetings as if they were in the same
room, share documents, take questions,
write on a whiteboard, and enable
productive meetings.
Web
conferencing
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Options for desktop video end points include
software clients, video-enabled phones and
desktop-sized video conferencing systems.
Desktop phones, corporate directories, and
ease of use are important.
Desktop
video systems
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Traditionally, the boardroom or office
conference room has been the place for
hanging projectors and screens and wiring
devices up to complicated audio-visual (AV)
control systems. Today, portable room-based
systems are a much better choice.
Room video
solutions
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Replacing a face-to-face meeting with the most
realistic experience available, an immersive
telepresence room is the answer.
Immersive
telepresence
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The subject of video content is often left out of
the initial visual communications conversation.
Recording video and video content can be
more useful for your organisation than pure
traditional videoconferencing.
Video recording
and content
management
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An upgrade to more modern network gear can
vastly improve roll-out speed, accuracy and,
ultimately, performance.
Network
infrastructure
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A collaboration project requires careful
planning. Your first step is to uncover the
business requirements and underlying
process improvements where
collaboration tools can be useful.
Getting
started