SlideShare a Scribd company logo
1 of 53
Agile Coaching
The team as a system
My name is Caoilte
The following story is based
(at least in part) on my
experiences in the last year
A team is born
Iteration 1
More pairing
Engage a UX pro
Iteration 2
Performance
Iteration 2
Aim for 70% Coverage
BA/QA Review
Iteration 3
Performance
Iteration 3
No Embedded QA
Start Mini Showcases
Iteration 4
Performance
Iteration 4
Embedded QA
Iteration 5
Performance
Iteration 5 Iteration N
Performance
Local maximum
Full XP
Full Kanban
The Cutting Edge
OR
OR
Performance
Stress
How our
brain is
wired
Stress
What we
actually
do
Chronic stress
Performance
Chronic stress
Performance
Chronic stress
Performance
The drift to low performance
Performance
The drift to low performance
Performance
The drift to low performance
Performance
High performance and the team
High Ratio of positive to negative interactions
Equals amounts of Advocacy to Enquiry
Strong Shared Vision
Causal Loops
Positive
Focus on own goals
Stress
Treating others as a
problem
Interaction
Collaboration
Coasting
Excessive advocacy
Illusion of consent
Consideration
Disengagement
and
Shared
Focus on own goals
Local Optimization
Focus on the now
Vision
Maybe an Agile Coach ?
● Expert in team
dynamics
● Expert in Systems
Thinking
● Expert In agile
Practice
So they solve all our problems ?
Agile coaches only
How people
change Intentional
Change
Theory
Shifting the
burden to the
Intervenor
It's not
enough to
adopt, you
have to
adapt
Reveal 1 : Revealing the team to the
team
Retros
Build
Testing
Process
Team Identity
Team Makeup
System Thinking
Team focused
Deep
Democracy
Jean-Léon Gérôme - Pollice
Verso
Deep
Democracy
Jean-Léon Gérôme - Pollice
Verso
Reveal 2 : Revealing the team
interactions to the team
Violent
communication
Levels of conflict 554321 4321
Problem to solve World
War
Reveal 3 : Revealing the team
members to themselves
Impact
feedback
Coaching with
Compassion
Has our team been helped ?
Positive
Focus on own goals
Stress
Treating others as a
problem
Interaction
Navigating Conflict
Awareness of
others as people
Awareness of other
viewpoints
Collaboration
CoastingIllusion of consent
Consideration
Disengagement
and
Going to the team
Awareness of impact on
others Role in the
team
Personal worth
Excessive advocacy
Shared
Focus on own goals
Local Optimization
Focus on the now
Vision
Team goals
Team values
Focus on Team Optimisation
A better chance
Performance
The
Final
Reveal
Positive Interaction
Shared
Vision
Collaboration
and
Consideration
Performance
The
Final
Reveal
Playfulness
Compassion
Hope
Renewal
Renewal and Performance
Performance
Renewal and Performance
Performance
Renewal and Performance
Performance
Renewal and Performance
Performance
A quick summary
● Aim for
o More positive interactions
o Equal amounts of advocacy to inquiry
o Strong shared vision
● Let the Team solve their own problems
(make sure they have the tools)
● Be in a team that renews
The Start
You are part of a team
This is your chance to be part of an
AWESOME team
References and Acknowledgements
References
The Role of Positivity and Connectivity in the Performance of Business Teams: A Nonlinear Dynamics
Model by
Marcial Losada and Emily Heaphy http://www.factorhappiness.at/downloads/quellen/S8_Losada.pdf
Intentional Change Theory by Richard E. Boyatzis
http://case.edu/provost/ideal/doc/Boyatzis_2006_intentional_change.pdf
Agile Coaching by Lyssa Adkins www.coachingagileteams.com
Resonant Leadership by Richard E. Boyatzis, Annie McKee
http://www.amazon.com/Resonant-Leadership-Connecting-Mindfulness-Compassion/dp/1591395631
Causal Loops http://systemsandus.com/2012/08/15/learn-to-read-clds/
Acknowledgements
My girl , Kirsty, Karen , Sol , Jonathan , Sarah , The DiUS agile coaching sig , The DiUS Melbourne brown bag crowd
Thank you for listening !
Any Questions ?

More Related Content

More from DiUS

10 things-to-inspire-in-10-mins
10 things-to-inspire-in-10-mins10 things-to-inspire-in-10-mins
10 things-to-inspire-in-10-minsDiUS
 
Trends and development practices in Serverless architectures
Trends and development practices in Serverless architecturesTrends and development practices in Serverless architectures
Trends and development practices in Serverless architecturesDiUS
 
Deploying large-scale, serverless and asynchronous systems - without integrat...
Deploying large-scale, serverless and asynchronous systems - without integrat...Deploying large-scale, serverless and asynchronous systems - without integrat...
Deploying large-scale, serverless and asynchronous systems - without integrat...DiUS
 
The Diversity Dilemma - Supporting our Sisters in STEM
The Diversity Dilemma - Supporting our Sisters in STEMThe Diversity Dilemma - Supporting our Sisters in STEM
The Diversity Dilemma - Supporting our Sisters in STEMDiUS
 
GameDay - Achieving resilience through Chaos Engineering
GameDay - Achieving resilience through Chaos EngineeringGameDay - Achieving resilience through Chaos Engineering
GameDay - Achieving resilience through Chaos EngineeringDiUS
 
The case for consumer-driven contracts
The case for consumer-driven contractsThe case for consumer-driven contracts
The case for consumer-driven contractsDiUS
 
Deploy with Confidence using Pact Go!
Deploy with Confidence using Pact Go!Deploy with Confidence using Pact Go!
Deploy with Confidence using Pact Go!DiUS
 
Crafting Quality Software
Crafting Quality SoftwareCrafting Quality Software
Crafting Quality SoftwareDiUS
 
Metrics on the front, data in the back
Metrics on the front, data in the backMetrics on the front, data in the back
Metrics on the front, data in the backDiUS
 
Antifragility and testing for distributed systems failure
Antifragility and testing for distributed systems failureAntifragility and testing for distributed systems failure
Antifragility and testing for distributed systems failureDiUS
 
DIY IoT Backend
DIY IoT BackendDIY IoT Backend
DIY IoT BackendDiUS
 
How to Build Hardware Lean
How to Build Hardware LeanHow to Build Hardware Lean
How to Build Hardware LeanDiUS
 
Behaviour Change and Coaching: What we can learn from BJ Fogg
Behaviour Change and Coaching: What we can learn from BJ FoggBehaviour Change and Coaching: What we can learn from BJ Fogg
Behaviour Change and Coaching: What we can learn from BJ FoggDiUS
 
Power in Agile Teams
Power in Agile Teams Power in Agile Teams
Power in Agile Teams DiUS
 
The Diversity Dilemma: Attracting and Retaining Talented Women in Technology-...
The Diversity Dilemma: Attracting and Retaining Talented Women in Technology-...The Diversity Dilemma: Attracting and Retaining Talented Women in Technology-...
The Diversity Dilemma: Attracting and Retaining Talented Women in Technology-...DiUS
 
Rise of the machines: Continuous Delivery at SEEK - YOW! Night Summary Slides
Rise of the machines: Continuous Delivery at SEEK - YOW! Night Summary SlidesRise of the machines: Continuous Delivery at SEEK - YOW! Night Summary Slides
Rise of the machines: Continuous Delivery at SEEK - YOW! Night Summary SlidesDiUS
 
AWS Summit Melbourne 2014 | The Path to Business Agility for Vodafone: How Am...
AWS Summit Melbourne 2014 | The Path to Business Agility for Vodafone: How Am...AWS Summit Melbourne 2014 | The Path to Business Agility for Vodafone: How Am...
AWS Summit Melbourne 2014 | The Path to Business Agility for Vodafone: How Am...DiUS
 
Agile Australia 2014 | A light saber for your disruptive tool belt: the Busin...
Agile Australia 2014 | A light saber for your disruptive tool belt: the Busin...Agile Australia 2014 | A light saber for your disruptive tool belt: the Busin...
Agile Australia 2014 | A light saber for your disruptive tool belt: the Busin...DiUS
 
Agile Australia 2014 | UX: How to measure more than a gut feel by Amir Ansari
Agile Australia 2014 | UX: How to measure more than a gut feel by Amir AnsariAgile Australia 2014 | UX: How to measure more than a gut feel by Amir Ansari
Agile Australia 2014 | UX: How to measure more than a gut feel by Amir AnsariDiUS
 

More from DiUS (19)

10 things-to-inspire-in-10-mins
10 things-to-inspire-in-10-mins10 things-to-inspire-in-10-mins
10 things-to-inspire-in-10-mins
 
Trends and development practices in Serverless architectures
Trends and development practices in Serverless architecturesTrends and development practices in Serverless architectures
Trends and development practices in Serverless architectures
 
Deploying large-scale, serverless and asynchronous systems - without integrat...
Deploying large-scale, serverless and asynchronous systems - without integrat...Deploying large-scale, serverless and asynchronous systems - without integrat...
Deploying large-scale, serverless and asynchronous systems - without integrat...
 
The Diversity Dilemma - Supporting our Sisters in STEM
The Diversity Dilemma - Supporting our Sisters in STEMThe Diversity Dilemma - Supporting our Sisters in STEM
The Diversity Dilemma - Supporting our Sisters in STEM
 
GameDay - Achieving resilience through Chaos Engineering
GameDay - Achieving resilience through Chaos EngineeringGameDay - Achieving resilience through Chaos Engineering
GameDay - Achieving resilience through Chaos Engineering
 
The case for consumer-driven contracts
The case for consumer-driven contractsThe case for consumer-driven contracts
The case for consumer-driven contracts
 
Deploy with Confidence using Pact Go!
Deploy with Confidence using Pact Go!Deploy with Confidence using Pact Go!
Deploy with Confidence using Pact Go!
 
Crafting Quality Software
Crafting Quality SoftwareCrafting Quality Software
Crafting Quality Software
 
Metrics on the front, data in the back
Metrics on the front, data in the backMetrics on the front, data in the back
Metrics on the front, data in the back
 
Antifragility and testing for distributed systems failure
Antifragility and testing for distributed systems failureAntifragility and testing for distributed systems failure
Antifragility and testing for distributed systems failure
 
DIY IoT Backend
DIY IoT BackendDIY IoT Backend
DIY IoT Backend
 
How to Build Hardware Lean
How to Build Hardware LeanHow to Build Hardware Lean
How to Build Hardware Lean
 
Behaviour Change and Coaching: What we can learn from BJ Fogg
Behaviour Change and Coaching: What we can learn from BJ FoggBehaviour Change and Coaching: What we can learn from BJ Fogg
Behaviour Change and Coaching: What we can learn from BJ Fogg
 
Power in Agile Teams
Power in Agile Teams Power in Agile Teams
Power in Agile Teams
 
The Diversity Dilemma: Attracting and Retaining Talented Women in Technology-...
The Diversity Dilemma: Attracting and Retaining Talented Women in Technology-...The Diversity Dilemma: Attracting and Retaining Talented Women in Technology-...
The Diversity Dilemma: Attracting and Retaining Talented Women in Technology-...
 
Rise of the machines: Continuous Delivery at SEEK - YOW! Night Summary Slides
Rise of the machines: Continuous Delivery at SEEK - YOW! Night Summary SlidesRise of the machines: Continuous Delivery at SEEK - YOW! Night Summary Slides
Rise of the machines: Continuous Delivery at SEEK - YOW! Night Summary Slides
 
AWS Summit Melbourne 2014 | The Path to Business Agility for Vodafone: How Am...
AWS Summit Melbourne 2014 | The Path to Business Agility for Vodafone: How Am...AWS Summit Melbourne 2014 | The Path to Business Agility for Vodafone: How Am...
AWS Summit Melbourne 2014 | The Path to Business Agility for Vodafone: How Am...
 
Agile Australia 2014 | A light saber for your disruptive tool belt: the Busin...
Agile Australia 2014 | A light saber for your disruptive tool belt: the Busin...Agile Australia 2014 | A light saber for your disruptive tool belt: the Busin...
Agile Australia 2014 | A light saber for your disruptive tool belt: the Busin...
 
Agile Australia 2014 | UX: How to measure more than a gut feel by Amir Ansari
Agile Australia 2014 | UX: How to measure more than a gut feel by Amir AnsariAgile Australia 2014 | UX: How to measure more than a gut feel by Amir Ansari
Agile Australia 2014 | UX: How to measure more than a gut feel by Amir Ansari
 

Recently uploaded

FULL ENJOY 🔝 8264348440 🔝 Call Girls in Diplomatic Enclave | Delhi
FULL ENJOY 🔝 8264348440 🔝 Call Girls in Diplomatic Enclave | DelhiFULL ENJOY 🔝 8264348440 🔝 Call Girls in Diplomatic Enclave | Delhi
FULL ENJOY 🔝 8264348440 🔝 Call Girls in Diplomatic Enclave | Delhisoniya singh
 
Neo4j - How KGs are shaping the future of Generative AI at AWS Summit London ...
Neo4j - How KGs are shaping the future of Generative AI at AWS Summit London ...Neo4j - How KGs are shaping the future of Generative AI at AWS Summit London ...
Neo4j - How KGs are shaping the future of Generative AI at AWS Summit London ...Neo4j
 
Maximizing Board Effectiveness 2024 Webinar.pptx
Maximizing Board Effectiveness 2024 Webinar.pptxMaximizing Board Effectiveness 2024 Webinar.pptx
Maximizing Board Effectiveness 2024 Webinar.pptxOnBoard
 
Breaking the Kubernetes Kill Chain: Host Path Mount
Breaking the Kubernetes Kill Chain: Host Path MountBreaking the Kubernetes Kill Chain: Host Path Mount
Breaking the Kubernetes Kill Chain: Host Path MountPuma Security, LLC
 
Injustice - Developers Among Us (SciFiDevCon 2024)
Injustice - Developers Among Us (SciFiDevCon 2024)Injustice - Developers Among Us (SciFiDevCon 2024)
Injustice - Developers Among Us (SciFiDevCon 2024)Allon Mureinik
 
08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking Men08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking MenDelhi Call girls
 
How to Remove Document Management Hurdles with X-Docs?
How to Remove Document Management Hurdles with X-Docs?How to Remove Document Management Hurdles with X-Docs?
How to Remove Document Management Hurdles with X-Docs?XfilesPro
 
Transforming Data Streams with Kafka Connect: An Introduction to Single Messa...
Transforming Data Streams with Kafka Connect: An Introduction to Single Messa...Transforming Data Streams with Kafka Connect: An Introduction to Single Messa...
Transforming Data Streams with Kafka Connect: An Introduction to Single Messa...HostedbyConfluent
 
SIEMENS: RAPUNZEL – A Tale About Knowledge Graph
SIEMENS: RAPUNZEL – A Tale About Knowledge GraphSIEMENS: RAPUNZEL – A Tale About Knowledge Graph
SIEMENS: RAPUNZEL – A Tale About Knowledge GraphNeo4j
 
Install Stable Diffusion in windows machine
Install Stable Diffusion in windows machineInstall Stable Diffusion in windows machine
Install Stable Diffusion in windows machinePadma Pradeep
 
Azure Monitor & Application Insight to monitor Infrastructure & Application
Azure Monitor & Application Insight to monitor Infrastructure & ApplicationAzure Monitor & Application Insight to monitor Infrastructure & Application
Azure Monitor & Application Insight to monitor Infrastructure & ApplicationAndikSusilo4
 
Pigging Solutions in Pet Food Manufacturing
Pigging Solutions in Pet Food ManufacturingPigging Solutions in Pet Food Manufacturing
Pigging Solutions in Pet Food ManufacturingPigging Solutions
 
Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024BookNet Canada
 
Scaling API-first – The story of a global engineering organization
Scaling API-first – The story of a global engineering organizationScaling API-first – The story of a global engineering organization
Scaling API-first – The story of a global engineering organizationRadu Cotescu
 
GenCyber Cyber Security Day Presentation
GenCyber Cyber Security Day PresentationGenCyber Cyber Security Day Presentation
GenCyber Cyber Security Day PresentationMichael W. Hawkins
 
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
08448380779 Call Girls In Diplomatic Enclave Women Seeking MenDelhi Call girls
 
Factors to Consider When Choosing Accounts Payable Services Providers.pptx
Factors to Consider When Choosing Accounts Payable Services Providers.pptxFactors to Consider When Choosing Accounts Payable Services Providers.pptx
Factors to Consider When Choosing Accounts Payable Services Providers.pptxKatpro Technologies
 
The 7 Things I Know About Cyber Security After 25 Years | April 2024
The 7 Things I Know About Cyber Security After 25 Years | April 2024The 7 Things I Know About Cyber Security After 25 Years | April 2024
The 7 Things I Know About Cyber Security After 25 Years | April 2024Rafal Los
 
Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365
Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365
Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 3652toLead Limited
 
Benefits Of Flutter Compared To Other Frameworks
Benefits Of Flutter Compared To Other FrameworksBenefits Of Flutter Compared To Other Frameworks
Benefits Of Flutter Compared To Other FrameworksSoftradix Technologies
 

Recently uploaded (20)

FULL ENJOY 🔝 8264348440 🔝 Call Girls in Diplomatic Enclave | Delhi
FULL ENJOY 🔝 8264348440 🔝 Call Girls in Diplomatic Enclave | DelhiFULL ENJOY 🔝 8264348440 🔝 Call Girls in Diplomatic Enclave | Delhi
FULL ENJOY 🔝 8264348440 🔝 Call Girls in Diplomatic Enclave | Delhi
 
Neo4j - How KGs are shaping the future of Generative AI at AWS Summit London ...
Neo4j - How KGs are shaping the future of Generative AI at AWS Summit London ...Neo4j - How KGs are shaping the future of Generative AI at AWS Summit London ...
Neo4j - How KGs are shaping the future of Generative AI at AWS Summit London ...
 
Maximizing Board Effectiveness 2024 Webinar.pptx
Maximizing Board Effectiveness 2024 Webinar.pptxMaximizing Board Effectiveness 2024 Webinar.pptx
Maximizing Board Effectiveness 2024 Webinar.pptx
 
Breaking the Kubernetes Kill Chain: Host Path Mount
Breaking the Kubernetes Kill Chain: Host Path MountBreaking the Kubernetes Kill Chain: Host Path Mount
Breaking the Kubernetes Kill Chain: Host Path Mount
 
Injustice - Developers Among Us (SciFiDevCon 2024)
Injustice - Developers Among Us (SciFiDevCon 2024)Injustice - Developers Among Us (SciFiDevCon 2024)
Injustice - Developers Among Us (SciFiDevCon 2024)
 
08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking Men08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking Men
 
How to Remove Document Management Hurdles with X-Docs?
How to Remove Document Management Hurdles with X-Docs?How to Remove Document Management Hurdles with X-Docs?
How to Remove Document Management Hurdles with X-Docs?
 
Transforming Data Streams with Kafka Connect: An Introduction to Single Messa...
Transforming Data Streams with Kafka Connect: An Introduction to Single Messa...Transforming Data Streams with Kafka Connect: An Introduction to Single Messa...
Transforming Data Streams with Kafka Connect: An Introduction to Single Messa...
 
SIEMENS: RAPUNZEL – A Tale About Knowledge Graph
SIEMENS: RAPUNZEL – A Tale About Knowledge GraphSIEMENS: RAPUNZEL – A Tale About Knowledge Graph
SIEMENS: RAPUNZEL – A Tale About Knowledge Graph
 
Install Stable Diffusion in windows machine
Install Stable Diffusion in windows machineInstall Stable Diffusion in windows machine
Install Stable Diffusion in windows machine
 
Azure Monitor & Application Insight to monitor Infrastructure & Application
Azure Monitor & Application Insight to monitor Infrastructure & ApplicationAzure Monitor & Application Insight to monitor Infrastructure & Application
Azure Monitor & Application Insight to monitor Infrastructure & Application
 
Pigging Solutions in Pet Food Manufacturing
Pigging Solutions in Pet Food ManufacturingPigging Solutions in Pet Food Manufacturing
Pigging Solutions in Pet Food Manufacturing
 
Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
 
Scaling API-first – The story of a global engineering organization
Scaling API-first – The story of a global engineering organizationScaling API-first – The story of a global engineering organization
Scaling API-first – The story of a global engineering organization
 
GenCyber Cyber Security Day Presentation
GenCyber Cyber Security Day PresentationGenCyber Cyber Security Day Presentation
GenCyber Cyber Security Day Presentation
 
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
 
Factors to Consider When Choosing Accounts Payable Services Providers.pptx
Factors to Consider When Choosing Accounts Payable Services Providers.pptxFactors to Consider When Choosing Accounts Payable Services Providers.pptx
Factors to Consider When Choosing Accounts Payable Services Providers.pptx
 
The 7 Things I Know About Cyber Security After 25 Years | April 2024
The 7 Things I Know About Cyber Security After 25 Years | April 2024The 7 Things I Know About Cyber Security After 25 Years | April 2024
The 7 Things I Know About Cyber Security After 25 Years | April 2024
 
Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365
Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365
Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365
 
Benefits Of Flutter Compared To Other Frameworks
Benefits Of Flutter Compared To Other FrameworksBenefits Of Flutter Compared To Other Frameworks
Benefits Of Flutter Compared To Other Frameworks
 

LAST Conference 2014 | Agile Coaching: The team as a system by Caoilte Dunne